Reviews for South Jersey Overhead Door
Rating
55Google: 3.5 ⭐BBB: NRIs this your business? Claim Here
Address
Hours
- Monday7:30 AM-4:30 PM
- Tuesday7:30 AM-4:30 PM
- Wednesday7:30 AM-4:30 PM
- Thursday7:30 AM-4:30 PM
- Friday7:30 AM-4:30 PM
- Saturday9 AM-12 PM
- SundayClosed
Contact
Featured Reviews
Anonymous Review
Published:about 2 years ago
Google5I live in Franklinville. They were recommended to me by a friend. Tara and Lou were AWESOME. Great price and installation.
Anonymous Review
Published:over 2 years ago
Google5We connected to these guys thru Wayne Dalton. Absolutely great guys. owner Bob Keeper came over measured and checked location of installation twice. His team of two young guys came over and installed in two days. The product was extremely difficult to install as we picked a new all glass sectional doors. They took away the old doors and cleaned up after themselves. Highly recommend them. We had delays on our house renovation but they held on to our doors for an extra month. No complaints - not a good contractor but a GREAT contractor
Anonymous Review
Published:about 3 years ago
Google1My spring broke. They came out and attempted to fix it for no reason because they said they could fix it the next day. The technician used my tools and had my 14-year-old son helping him when I got home . They charged me twice as much as they quoted. Very rude do not go here.
Anonymous Review
Published:over 3 years ago
Google5They installed our garage door 8 years ago. We were very happy with that experience. We had some remote issues recently and they scheduled the repairs and made them very quickly. I believe our repairman's name was Trevor?, sorry if wrong name, but he was thorough and professional. Highly recommend SJ Overhead Doors!
Anonymous Review
Published:about 4 years ago
Google1I should've posted this years ago, but they don't treat their employees right. My husband left his long-time job to work there and make more money for our family. After a month they let him go, and didn't give a reason. My husband has NEVER been let go from any job in his 40 years. Later we found out that they let him go to bring back a previous employee they had let go. This put our family at risk. Luckily my husband was able to find a better paying job 10 days later, and is still there today. Maybe it's fate. Not sure, but what they did to my husband was flat out wrong!
Anonymous Review
Published:over 5 years ago
Google5Very respectful and professional. I emailed them about my situation and received a call the next day to schedule a appointment. They were very accommodating to my work schedule and had no problems with fitting me into their schedule. Gentleman came and made repairs / replaced what was necessary. In my original phone call, I requested several parts be replaced. Service guy evaluated my situation and only replaced the parts that were needed. He didn't try to "sell" me anything extra or explain why "more" was needed. He was in and out in less than one hour...even with us bs'ing for about 20 minutes. Would highly recommend and will definitely use them again if needed.
Anonymous Review
Published:over 5 years ago
Google1TERRIBLE CUSTOMER SERVICE. Had a spring replaced on our shop overhead door. Job was done correctly but the spring was too loose and door would not stay open. Called for a service call to have the spring tightened 4 months later (business was slow and we weren't open very often during COVID) and had to pay $247.50 for literally a 5 minute fix. What a joke. Owner of the company was very rude and would not listen to reason. We will not be using this company again for any of our 10 locations. GO ELSEWHERE!
Anonymous Review
Published:almost 8 years ago
Google1GO ELSEWHERE !!! ****We bought a premier door and opener about 4 years ago for well over $3500. It malfunctioned yesterday causing it to not open. When we scheduled a technician to come out, he immediately determined that it was an issue from installation where the installer screwed the support bracket into drywall and not a stud. (The image shows the original location where the original tech installed the bracket to the drywall a just inches from the stud). The technician called the office to state that we should not have to pay as it was an install issue not a warranty issue. The main office refused and insisted we pay. When we called to speak to Don, the owner, the office assistant refused to connect us with him stating she will "try to get a hold of him but whatever he says goes"... after not getting a return call, the technician was called and told that if we are not paying, to pack up and leave without completing the job or saying anything to us!!! Imagine the type of person whom as a business owner would pin an honest technician in that appalling situation! Now imagine you giving your hard earned money to someone like him. Be Warned****