Reviews for Upstate Door Company Inc.
Rating
83Google: 5 ⭐Is this your business? Claim Here
Address
Hours
- Monday7:30 AM-4:30 PM
- Tuesday7:30 AM-4:30 PM
- Wednesday7:30 AM-4:30 PM
- Thursday7:30 AM-4:30 PM
- Friday7:30 AM-4:30 PM
- SaturdayClosed
- SundayClosed
Contact
Featured Reviews
Anonymous Review
Published:over 1 year ago
Google5upstate door was amazing. They were at my house and gone within less than two hours. Did a great job. Great customer service.
Anonymous Review
Published:about 2 years ago
Google5greatest experience ever. issue started when double car garage door came off the track, one bracket broke and 3 rollers fell out, leaving the door vey lopsided and ( in my opinion ) very dangerous to be around. I called Upstate Door as soon as they opened.. One hour later, Dury, from Upstate Door, showed up. He was done and pulling out my drive 30-60 min later. Leaving the door was fully repaired and functional. I can not say thank you enough. Hope to never see them again but if my garage door ever has issues again I will ONLY call them and request Dury be the tech they send, THANK YOU!!!!!
Anonymous Review
Published:over 2 years ago
Google5I am giving 5 stars because I can't give 10. From the minute I called and spoke to Daniel, I knew it was going to be a great experience.... They checked out the 50 year old door in the warehouse and said they may have the parts at their warehouse and sure enough, they did.... They came back out and likely had to cut the slats to fit, so a custom job... The door is fixed and my wife is happy! Communication was great. Price was fair. Time from call to completion was terrific. I would not hesitate to call them again or recommend them to anyone. (I hope my customers feel the same way about our service!)
Anonymous Review
Published:over 2 years ago
Google5I couldn't be happier with Upstate Door! The response time was very prompt. The communication was great. They said they would be there between 9 and 9:30, the next day. They called at 8:30 to confirm and was there at 9am. They fixed the spring and adjusted the door not working and lubed the other garage door for preventative maintenance. That's what I call excellent service - going above and beyond! And the price was PLEASANTLY REASONABLE. Very good value for the service provided. I will definitely use them again and would refer them to anyone. And that's saying a lot coming from me :-) I am frugal and have high expectations. Great job Upstate Door!
Anonymous Review
Published:almost 3 years ago
Google5Great company to use for garage door replacement! Service was excellent. Quality as expected. Our top panel came in with a dent. Installer noted and Dury had another panel in place within a few weeks. They didn't ask for any money until the job was done right. Refreshing. Highly recommend!
Anonymous Review
Published:over 3 years ago
Google5Our garage door came off the track - I called at 3:30 pm and within 2 hours Dury was here to fix it!! Wowowzza incredible customer care! Knowledgeable and friendly! Out garage door was working in 3 minutes, but working was not enough - Dury grabbed a ladder from his truck and realigned the tract to make sure it was a snug fit for the track! Thank you! :))
Anonymous Review
Published:almost 6 years ago
Google5First, I rarely write reviews, but I am seriously impressed with this company and very pleased with the product. After troubleshooting my 20+ year-old malfunctioning garage door opener, I concluded I had either a bad logic board or motor. So I Googled Lift-master and found Upstate Door Company. Dury, the phone rep, confirmed my suspicions, and recommended an all new unit instead of spending $100's to selectively replace expensive parts on my old unit. He explained that my old unit had outlived its expected service life. That made sense, and compared to the cost of all new, I agreed, and I'm so glad I did. I now have a new, quieter, belt-driven unit with better lighting, new sensors and wiring, new wall switch, and two new remotes (and there's an app too). Levy the installation tech showed up as promised (lucky for me, the next day, and in the rain) and had it all installed and adjusted in an hour! So awesome, and so pleased with my all new garage door opener. Thanks UD. Sure, I bought a new unit and wrote them a check for it. But it is well worth it...every time I open or close my garage door. Truly a fine company with fine business ethics, products, and services. I highly recommend.
Anonymous Review
Published:about 6 years ago
Google5Blown away at the level of service! They not only came in with a super competitive price, they helped pick the correct opener for the oversized doors. Added to that, they installed two 16x14 insulated doors in just over a day. My father had three smaller doors installed that took 4 days and then had many issues to resolve. Mine work flawlessly! Cannot rave more about my experience. I'll recommend them every chance I get.