Reviews for Window World of Western Massachusetts, Inc.

Review from Peter S

Great job! Highly recommend! Thank you for providing such great service.

Review from Bob G

From my husband's visit to the store, the gentleman that came to do the measurements, to the customer service person that helped when called with additional questions, to the install----- all superior Customer Service Today we had 8 windows replaced in our home. The windows are high quality, have ease of use and the color matched almost perfectly. The 3 guys that arrived to do the install were great. They were thorough and focused on their individual workmanship. They were efficient, professional, polite, tidy and personable. John explained the working of the windows thoroughly and provided answers to other questions about possible future projects (gutter and basement windows). We would highly recommend Window World.

Review from Bob G

From my husband's visit to the store, the gentleman that came to do the measurements, to the customer service person that helped when called with additional questions, to the install----- all superior Customer Service Today we had 8 windows replaced in our home. The windows are high quality, have ease of use and the color matched almost perfectly. The 3 guys that arrived to do the install were great. They were thorough and focused on their individual workmanship. They were efficient, professional, polite, tidy and personable. John explained the working of the windows thoroughly and provided answers to other questions about possible future projects (gutter and basement windows). We would highly recommend Window World.

Review from Peter S

Great job! Highly recommend! Thank you for providing such great service.

Review from Debra S

Great service and friendly, helpful staff. John was knowledgeable and expedited the installation seamlessly.

Review from Debra S

Great service and friendly, helpful staff. John was knowledgeable and expedited the installation seamlessly.

Review from Robert D

Review from Robert D

Review from Chris B

Review from Chris B

Review from Brian W.

We did our due diligence and spoke with several contractors when we decided to renovate the front of our home. When we met Tim from Window World we knew immediately that we wanted to work with him. He was so excited about our home and the project. He had a vision that no one else offered, and really helped us to see the potential that our house had. Shortly after we signed the paperwork we were given a beginning and end date for the project. Work began on the promised date and was completed in the nine consecutive business days they designated for our project. It rained quite heavily on two of those days but the crew worked straight through it. We had heard so many stories of contractors starting a project only to stop part way through to work on something else. Tim promised us that once they start a project they would complete it before moving on to the next project, and he kept his promise. The foreman Craig and his amazing crew cared for our home as if they were working on their own home. The craftsmanship and dedication to detail was contagious throughout the crew and absolutely no corners were cut by a single worker. They were friendly and courteous which was very much appreciated as we both have home offices and were at home throughout much of each work day. At the end of every day they cleaned up inside and out leaving us to enjoy our living space free of construction mess and general chaos. We were so excited to see each new day come and go and to see the results of their meticulous work. Thank you Window World for our beautiful new home. We love it! Brian & Cynthia W. West Springfield Services Rendered: Renovated the exterior of our home