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Reviews for Five Star Doors
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Review from Brian T.
Published:over 6 years ago
Angi5They arrived on time and performed the repair quickly. Services Rendered: Repair broken spring on garage door
Review from Jim C.
Published:about 7 years ago
Angi5..
Review from Nancy S.
Published:over 7 years ago
Angi5prompt courteous service Services Rendered: motor on the door opener stopped working
Review from Chia Z.
Published:over 7 years ago
Angi5It is very easy to make appointment with Tom as he always returns calls. Every time, Tom showed up on time. After 5min you can tell Tom is very experienced and honest. Last time we called Tom, he showed up the next day, found out the problem and fixed it in 10min. He charged for nothing even though the trip itself probably takes him more than 30min. We will definitely use him again and recommend to anyone. Services Rendered: we have use Tom's service 3 times by now. the first time was to fix a broken spring. the second was to change the sensor. most recently, our garage door makes squeaky sound and viberates greatly.
Review from Carolyn H.
Published:over 7 years ago
Angi5Thomas was a pleasure to deal with. Professional, efficient and thorough. Price was quite fair as well considering we special ordered both door and window style which was acceptable to us. He replaced entire door, rails, motor and pulley assy. Added a external keypad which he then programmed to my specs. Hauled away older debris and left garage environment in condition he found it in. After installation, which he completed by self (partner was ill but he still stuck w/ agreed finish date!!), he educated me on annual maintenance, user tips, and provided all warranty paperwork. If I owned a 2nd home he would be replacing the door in that one as well when the time came!! Its a pleasure to have a functional garage door that I don't have to blow out a "nut" to open and close. Services Rendered: Needed to replace ancient (heavy) garage door and motor assembly.
Review from Nishit S.
Published:over 8 years ago
Angi5Review from Crystal K.
Published:about 11 years ago
Angi5When our garage door broke, I called Tom based on a recommendation from a neighbor who recently had him out to service her garage door. When I called, he answered and set up an appointment for the next day. (I didn't ask for a same day appointment). He arrived on time and immediately diagnosed the problem, told me what was necessary to fix it and told me the price before he started work. He replaced the one cable that was broken, the bracket to which it attached which was rusted and recommended that the same replacements be made on the other side of the door as they were severely rusted and were likely to break as well. It was apparent on my own visual inspection that this was the case and so I authorized the repair. It turns out that we had also damaged our motor trying to get the door up when it was broken and the motor would time out after the pulley had only moved a foot and would then reverse, making it impossible to get the garage door up or down. He first tried making adjustments to the motor to try to fix the problem and showed me how this was done, but that didn't work so he recommended replacing the motor. While I wasn't expecting this, I feel like we got a fair price on the motor because the same day I got an Angie's list promotional and quot;dealand quot; email about another garage door repair outfit offering the same lift model for $40 more. I should say that the motor had been showing signs of an electrical problem before the door broke so it didn't surprise me that our overstressing the motor during the breakdown could have exacerbated the preexisting issue, leading to the need for replacement. He also gave me advice on maintenance of the rollers and the cables and didn't try to sell me additional products or services even when I asked him his opinion about the condition of other features of the garage door and moving parts that I thought might require work. He also made sure I had the warranty information for the new motor before he left. Overall, I'm quite satisfied that he did a good job at a fair price. Services Rendered: Replaced rusted/broken cables and brackets on garage door; installed new garage door lift motor
Review from JIM W.
Published:almost 12 years ago
Angi5We got prompt response to our emailed inquiry, fantastic accommodation to our schedules and a clean an courteous installation all at the promised great price. Unlike the other company we called who quoted a base price then just piled on the costs for items such as the exterior keypad and car remotes, Mr. Linnehan, provided exactly what we needed, made all the repairs promised and took away our old door opener. It was a pleasure and we would recommend his service to anyone. Services Rendered: Great Service
Review from Elizabeth M.
Published:almost 12 years ago
Angi5Five Star Doors replaced both of our garage doors and we are very pleased with the result. Services Rendered: Excellent, punctual, professional service. Would absolutely recommend.
Review from Brandy C.
Published:about 12 years ago
Angi5Excellent! Mr. Linnehan was personable,professional and efficient! Services Rendered: I used Five Star Doors for purchase and installation of a brand new single garage door. Dealt with the business owner, Tom Linnehan, for the entire transaction, from estimate to final installation. Work included new door, tracks and molding. Also included clean-up/disposal of old door and tracks! Along with the purchase and service 2 years of free service is provided! Mr. Linnehan was courteous during every conversation and always returned my phone calls (even when it felt like we were just incessantly playing phone tag!) The day of the installation he was prompt and efficient. He took the time to answer all of my questions and didn't make me feel like I was bothering him or that they were just stupid questions. In edition he made an unexpected repair to the molding of the frame of the garage door prior to finalizing the track installation. I would highly recommend Five Star Doors and would used them again!!!