Reviews for Door Doctor Services Inc

Review from C M.

Great customer service - they were able to repair our garage door same day. When their serviceman was running a little late, they gave a courtesy call to let us know, informing us up to 5 minutes when he arrived. Austin arrived and got right to work. Less than an hour later, our garage door was functional and operating smoothly. No frills. Just great service and I'm appreciative for it.

Review from Christopher W.

I have used DD at a previous residence and was happy with the services I received. So when my teenage daughter tried to use a garage door when we lost power the door became out of balance and wedged in the tracks when I happened to be away for work. I called DD to see what was available and a tech happened to be pretty close but just off the clock. The receptionist called the tech and he stayed on to stop by and check out our door. He had the door fixed and functioning in 15 minutes. Only a small service fee and my 'to-do' list was shortened before I returned home.

Review from Bret S.

Owner of the vehicle was tailgating us on Milford Road on 8:55 pm on a Thursday...I mean like one vehicle length away. Further, we were going the speed limit and this driver (of the white Door Doctor van #171) yelled a bunch of colorful language at my family and I as we pulled into the Old Milford Farms subdivision. I guess, if you hire this company, and you trust them to go into your home, realize there may be some triggers that could set them off...emotionally. Cause dang, all we were doing was driving home from Charlies after a well cooked meal. Maybe...look at other more sane folks to work with in Milford.

Review from bret S.

Owner of the vehicle was tailgating us on Milford Road on 8:55 pm on a Thursday...I mean like one vehicle length away. Further, we were going the speed limit and this driver (of the white Door Doctor van #171) yelled a bunch of colorful language at my family and I as we pulled into the Old Milford Farms subdivision. I guess, if you hire this company, and you trust them to go into your home, realize there may be some triggers that could set them off...emotionally. Cause dang, all we were doing was driving home from Charlies after a well cooked meal. Maybe...look at other more sane folks to work with in Milford. Services Rendered: I needed a professional who is driving a company van to act kind and respectful to community members.

Review from Brad C.

First company I called gave me the same sales pitch that every big home repair service company gives lately. They pull out their tablets and explain how if you don't replace all of these components that are completely unrelated to your issue that there's simply no way that they could give you a warranty on their service because it's really just a band-aid and not a thorough repair. You might as well pay just a little more and replace the whole system, right? Those guys quoted me $1004 for a repair with no warranty and another $1000 to replace the whole door despite my existing door being perfectly fine. Jesse from Door Doctor came out and in the amount of time it took the big company to write me a quote, he had my repair done and done properly for MORE than 80% cheaper than the big company. He gave me lots of useful tips on how to (cheaply) maintain the hardware and keep my door looking new. Stand up against the crummy big name service companies and their stupid sales tablets! Call Door Doctor!

Review from Rick R.

Contacted this establishment today. They had replaced my garage door 15 years ago, installed a new Chamberlain liftmaster unit with battery backup. Had a recent power outage over the weekend, battery was dead, so this morning I called them asking about a replacement battery. Woman on the phone was impolite, snotty and snippy, first thing she told me is that the cost of the service call was X dollars. I can certainly replace a battery myself after seeing the video online. She then told me she spoke to her boss and he said they have no batteries in stock and I should go to a discount battery chain to buy a battery. When I asked for what brand of battery I should buy, she said, whatever they had. Wow, won't every call them again, not helpful at all.

Review from Brian D.

Came out the day after I called and replaced my garage door quickly. Tech gave us a thorough walkthrough of how to operate all of the remotes and even took the time to program the opener in my wife's car. Highly recommend!

Review from Jim O.

Garage door began getting louder and louder. Easy set up and appointment scheduling. Technician arrived on time. Inspected everything,found nothing wrong ,explained at times some units get louder. Was a bit surprised that he told me a wire needed to be sprayed with wd40 and he didn't just do it- 30 second job. Charged $65 for service call. Tech was friendly and professional.

Review from Erica G.

I am very pleased with Door Doctor Services, especially the technician Adam. My door left almost two feet of a gap when I attempted to close. Adam arrived within the time frame. I was informed when he was in his way to my home. My garage is older and he did not turn me away; he said he would do what he could. He was able to fix my issue and for any future concerns he gave me a quote on a new door. They are reasonable and very reliable.

Review from Jim G.

Justin N from Door Doctor came and installed my new garage door opener. He was very courteous and professional during the entire installation. He cleaned up the area afterwards and showed me how the door opener operated and displayed its features. He also realigned the door for a smoother operation. Justin is very friendly and personable. I would highly recommend Justin and Door Docter for any garage door needs.

Review from Emmett H.

Early & Under Budget Broken garage door. Left them a message after hours and got a call back first thing in the morning. Appointment was made for the next day. Price quote on the spot, and was reasonable. Day of the appointment, email reminder, and text when technician was on the way. Showed up early, finished the job in 30 minutes, and came in under the quote. I'm quite picky about customer service. Door Doctor exceeded my expectations. Strong recommendation.

Review from Jim B.

Tension line that pulls door up and down snapped due to corrosion. Door was stuck in place, due to lack of tension on the snapped side. Couldn't even manually close the door. We were about to leave town for several days. Left emergency message on Door Dr voice mail on Sunday evening. Got call back at 7.30 a.m. Technician arrived about 9 am, and the line was replaced (along with two additional unrelated problems the technician discovered) in less than an hour. Danny was personable, knowledgable and very helpful -- including pointing out some additional places for me to lube regularly that I hadn't been doing. Great job! Services Rendered: Repair garage door

Review from Ken or Bonny M.

Review from Chris B.

I contacted Door Doctor about a garage door that had gone off its tracks. Also, haha, by car was trapped in that garage. The door was beyond the point of reliable repair, unfortunately. Door Doctor did offer to repair the door if I wished, though they recommended against it. Most importantly, they got my car out of the garage. They provided a pretty competitive quote for a replacement door. I ended up working with another company for that work, but I greatly appreciated their professionalism and practical advice as I called around for bids. Services Rendered: I had a garage door that had gone off its tracks and had a broken spring. My car was trapped in the garage. They provided an estimate for replacing the door and, more critically, got my car out of the garage.

Review from Laura H.

Review from donald S.

Review from Thomas A.

The service went great. I called, and within a day or two had a visit for the estimate. We were able to schedule the service for the following week. The guys who came to do the service were prompt, thorough, and did a great job all the way through. Everyone involved was helpful, friendly, and professional. They answered all of my questions and even gave some advice to keep it working. Services Rendered: I had a total replacement of my old garage door and opener in a two-car garage. The provider replaced the door, hardware, weatherstripping, opener, and all mechanisms and electronics.

Review from John C.

Went very well. Prompt service. Arrived on time and repaired door and opener in less than an hour. Services Rendered: Repaired broken spring and garage door opener

Review from Celena K.

Review from Frank A.