Reviews for A1 Garage Door Service
Rating
81Google: 4.5 ⭐Is this your business? Claim Here
Address
Hours
- MondayOpen 24 hours
- TuesdayOpen 24 hours
- WednesdayOpen 24 hours
- ThursdayOpen 24 hours
- FridayOpen 24 hours
- SaturdayOpen 24 hours
- SundayOpen 24 hours
Contact
Featured Reviews
Anonymous Review
Published:over 1 year ago
Google5From Sales to the installers all are just great!! They just left and again. Excellent once again! Will highly recommend A1Garage!!
Anonymous Review
Published:over 1 year ago
Google5Jacob is very good at his job. He is polite and comfortable to work with. More importantly, Jacob is quite impressive at assessing the problems and situation with our garage door and opener. He does not apply pressure to sell particular products, and works with whatever decisions we made. He just did a good job of making sure we understood the important aspects of his review. Jacob then worked hard to install the new garage door opener, once our decision was made. An excellent Technician.
Anonymous Review
Published:over 1 year ago
Google5Raul did an awesome job!, he friendly and very knowledge at his job, skills. Very appreciated he drive an hour 30min to replace my whole garage and motor. So far everything is running smooth and loving it! Will highly recommend A1 garage for repairs or garage replacement
Anonymous Review
Published:over 1 year ago
Google5The entire process with A1 was amazing from start to finish! Jacob was great! He came out and explained everything thoroughly. He gave me all my options and didn't push anything. I appreciate that he simply gave me facts and let me decide. Christian came to do the install and was also great! He arrived on time and completed the install in less than time than quoted. A1 is a little more expensive than the competitors I got quotes from, but their customer service is amazing!! They made the process so easy from the quote and financing to install. Their product is great and I would recommend them to anyone needing a new garage door.
Anonymous Review
Published:over 1 year ago
Google4John G was kind, considerate, thorough & efficient. He was patient with the questions our children asked and gave me the run down on the door and how to keep it working well. He also noticed some minor issues & immediately started a warranty claim. We would highly recommend John G & because of him, your company in the future! Update: Just over a month after this costly install, our garage door is pulling away from the ceiling. It is Sunday at 10am and when I called for resolution, they cannot get anyone here until tomorrow, Monday, between 1 & 6! I have children 9, 6 and 4 and this is a REAL hazard and concern for me. The whole reason we chose A1 was their 24 hour service and their safety promises. I'm appalled! Update: Carlos came out Monday early afternoon and reattached our garage door to the ceiling. He said the original installer was 'close' but hadn't followed A1 policy in 2 ways and said he corrected both. He assured me that this issue hadn't caused any damage to our door and that the original installer was no longer with their company. I do appreciate his help and hope that we have no further issues, but time will tell. Our original service tech, Jacob, reached out to me this morning after seeing my negative review to be sure that the issue had been resolved and to see if he could help in any way. This is what is really restoring my faith in this company. He assured me they would typically have had someone right out and this was not typical of A1, which I believe. Jacob came right out when we had our original issue and did a great job getting us back up and running so it would be safe for us and our kids. He also walked us through the cost benefit of replacing the door vs just the faulty parts that night and helped us order replacement doors even though it was quite late by this time. Jacob has great integrity and I really appreciate that in a company - thank you , Jacob!
Anonymous Review
Published:over 1 year ago
Google5I am very happy with the final product and the expertise of Jacob (installer). He installed a garage door opener in a challenging location and crushed it! Jacob also identified other moving parts that needed to be replaced with a detailed rationale to the "why?" Replacement parts seemed to me to be of high quality and sometimes there where multiples to choose from. Which, Jacob was thoroughly knowledgeable. Lastly, thanks A1 for getting my work request appointment in a weeks time and for honoring the military/medical/first responders with a discount!
Anonymous Review
Published:almost 2 years ago
Google510/4Tony was very good explaining what needed to be done. Also gave us the options of fixing the old rusty door or a new door. We chose the new door. They had one in the warehouse and an opening for tomorrow. Also like getting the text ahead with the name and photo of the service man coming to our home. Great safety features. 10/5 Christian came today. He was the installer of the door we ordered yesterday. Very professional, called when he was one his way. Arrived and got right to work and completed in a good amount of time. Quality work a quality company. Perfectly Matched our other door.
Anonymous Review
Published:almost 2 years ago
Google5So far so good. Roger came out and gave us a quote to install a brand new garage door on our new garage structure. He was right on time, very friendly and did a great job explaining everything to me including the bid.