Reviews for Mike's Garage Door Repair LLC
Rating
57Google: 4 ⭐BBB: F Yelp: 2 ⭐Is this your business? Claim Here
Address
Hours
- Monday7 AM-10 PM
- Tuesday7 AM-10 PM
- Wednesday7 AM-10 PM
- Thursday7 AM-10 PM
- Friday7 AM-10 PM
- Saturday7 AM-10 PM
- Sunday7 AM-10 PM
Contact
Featured Reviews
Review from Peter S
Published:about 1 year ago
BBB5Bill was fantastic: very friendly, knowledgeable w/ speedy, quality work. & he didnt try to oversell us. Will definitely recommend when I get the chance.
Anonymous Review
Published:over 1 year ago
Google5I've used Mike's garage door repair twice now and both have been great. First time was same day service and this time was next day and immediate repair. Mike showed up early and had the job done quickly and professionally. In today's market the price seemed fair and I will definitely continue to use him. Thanks again Mike, I appreciate the help!
Review from Debbie V
Published:over 1 year ago
BBB5The cable broke on my oversize garage door and I called Mikes garage door repair late on Saturday night and they were here first thing Sunday morning and repaired the door without hesitation. They did an excellent job. Apparently the door got jammed and the cable was off track. They were so professional and quick I cannot tell you what a wonderful job they did and I would highly recommend this company.
Anonymous Review
Published:over 1 year ago
Google1Mike's Garage Door Repair DO NOT USE THIS COMPANY! They charged me $450 dollars to put my garage door back on its track. I'll even lay the cost out for you. Time it took to fix: 30 mins New parts: $20 dollar bracket Workers hourly wage: $35 dollars-(30 mins of work) $17.50 Total out of cost for company: $40 This type of work is easily estimated $150-$200 max Totally took advantage of someone who didn't know the difference. If I could leave 0 stars I would
Review from ANGELA M
Published:over 1 year ago
BBB1Mike's Garage Door Repair DO NOT USE THIS COMPANY! They charged me $450 dollars to put my garage door back on its track. I’ll even lay the cost out for you. Time it took to fix: 30 mins New parts: $20 dollar bracket Workers hourly wage: $35 dollars-(30 mins of work) $17.50 Total out of cost for company: $40 This type of work is easily estimated $150-$200 max Totally took advantage of someone who didn’t know the difference. If I could give 0 stars I would
Anonymous Review
Published:over 1 year ago
Google1The worst and most rude service. They do not warranty their work and would not even come back to check the brand new motor they installed that stoped working after 4 weeks. They argued a lighting must have damaged the brand new garage door motor. I am having to pay somebody else to fix it.Please never use them!
Anonymous Review
Published:over 1 year ago
Google5I called the company and within an hour they were here! Cole was amazing, extremely knowledgeable, prompt and very helpful. We will def call them again! Cole Parker deserves a raise
Review from Jeff B
Published:almost 2 years ago
BBB5Gave them a call about garage spring and within an hour they came out to give estimate and fix it. Super fast and very friendly. Absolutely great service!!
Review from Brandi C
Published:almost 2 years ago
BBB5Great service! They were friendly and professional. Got same day service and they did an excellent job installing my new garage door and opener. I highly recommend Mike's Garage Door Repair!
Anonymous Review
Published:about 2 years ago
Google5Ricky came and fixed my garage door within a couple hrs of me calling that it was broke. It works better than it ever has before even in the cold days. The spring on one side was snapped and the code pad wouldn't work in cold weather. I was completely satisfied with the pricing. I would recommend Mikes garage door repair and would use them again if needed.
Anonymous Review
Published:about 2 years ago
Google5What great service I got from Mike and his team. They installed a new garage door for me. Did it all within a week and had it done in just 5 hours. Very friendly and respectful gentleman. I will always be calling them for my garage door needs. There prices were the best in my area. Thanks to Mike and his team.
Review from Pam M
Published:about 2 years ago
BBB5Had a mishap with my garage door and called them. Not only was Mike there within an hour but he also had someone there taking care of me. What great customer service. I am so impressed with the quality of the service
Review from Amy P.
Published:over 2 years ago
Yelp1Do not use this company!! We should have learned the first time we used them and they had to come back out again because something still wasn't working. We just used them again earlier this week and once again, it's not working. Called them and got the owner who is rude and has an attitude. Terrible customer service. We'll have to find a company who can actually fix garage doors. Do not use this company!!
Anonymous Review
Published:over 2 years ago
Google1Not recommended. Poor customer service. I hired this company to install 2 garage doors. I had several issues with the install and when I called Mike to discuss he was extremely rude and basically blamed me for the problems because I had purchased the doors previously and not from him. I had called with the intention of hiring them again to install the new garage door openers I purchased after the install and having them fix the issues while they were there. I never got that far, as he seemed far to prepared to tell me that didn't do anything wrong. I would recommend finding someone else.
Review from Yvonne M.
Published:over 2 years ago
Yelp1I got a quote to put in garage doors I bought. Well they came and broke my garage door opener and then Installed the door two inches lower than my side entrance. Called to get it fixed and was told we paid for doors to be installed and they are installed. Not his problem I cannot open the my entrance door.
Review from Yvonne M
Published:over 2 years ago
BBB1Was given a quote to put in doors that I purchased. They came, broke my garage door opener (was replacing anyways) when I was inside the house. Nobody saw what happened to it. Then installed one door two inches below my single door entrance. The garage has no house entry to it only side doors. Didn’t install any handles or decorative hardware. Called next day to talk to Mike about it and was told we paid for doors to be put up and they are up. Not correct and now I have a fire hazard but yeah they are up.
Review from James S.
Published:over 2 years ago
Yelp1Mike shepherd, the owner is extremely hostile and rude. His worker Ricky messed up the smooth operation of my garage door. They are refusing to come out and fix it after they were already paid to do the work. He started cursing as I simply requested to be put on the schedule to come out and see what they did wrong. They lost the battery cover that goes on my key pad. They will not replace it. He does not honor his workmanship and Mike is very off putting. I would avoid this business at all costs. Use someone else. Do not get scammed out of your money
Review from James S
Published:over 2 years ago
BBB1Mike shepherd, the owner is extremely hostile and rude. His worker Ricky messed up the smooth operation of my garage door. They are refusing to come out and fix it after they were already paid to do the work. He started cursing as I simply requested to be put on the schedule to come out and see what they did wrong. They lost the battery cover that goes on my key pad. They will not replace it. He does not honor his workmanship and Mike is very off putting. I would avoid this business at all costs. Use someone else. Do not get scammed out of your money.
Review from George W
Published:over 2 years ago
BBB5Had a broken garage door spring. Door would not go up or down. I called on Labor Day at 1:00pm and they answered right away. Technician was here less than 2 hours later. Repair complete in 30 minutes by a friendly and capable technician. I would recommend Mikes Garage Door Repair to everyone.
Review from Denise B
Published:almost 3 years ago
BBB1Mike should no be selling/installing garage doors. The garage door we ordered from Mike and was installed is not the door we ordered. It’s clearly different that what is written on our contract, but that is minimal compared to the installation. After the installers left we noticed that there were missing lag screws. When we tried to address the issues with Mike we were told we received the exact door we ordered and that we must have removed the lag screws ourselves. He refused to fix any of it and told us to F**k off and he was blocking our calls. We were able to find another skilled technician to fix the door, turns out there were only 3 of the 14 lag bolts installed, tension was set wrong, tension bar was sagging and numerous other things. He told us that it was only a matter of time before our garage door fell possibly severely injuring someone.
Review from Denise B.
Published:almost 3 years ago
Yelp1Rating would be negative if possible. We ordered a garage door on 12/16/2021from this unethical business person. Estimated delivery was 8-10 weeks. Door was installed in May. Door order was incorrect and we did not receive what we contracted. Installer did not even bolt the garage door completely. Upon trying to resolve the issue, Mike insisted that we received what we ordered which was not true and he knew it. When we tried to resolve he told us to F** off and he was blocking our number - RUN AWAY!!
Review from Aaron F.
Published:almost 3 years ago
Yelp1Had them install a new door and opener at the end of March. The door functioned for exactly one month and then started malfunctioning. I contacted them and they did come to look at it free of charge, but told me next time we will have to charge you. When he arrived to look at it I told him the wiring was backwards because when you break the light sensor it goes back closed instead of opening. He got the door working and left without looking at the wiring as I asked. So today 5/17/2022 the garage door started malfunctioning again!!!! I am not even going to waste my time calling them again. I will have someone else come and look it this time. Avoid dealing with this outfit!!!!!
Review from Adolfo M.
Published:almost 3 years ago
Yelp1I'd give them a ZERO if I could! Total rip-off! Sent out an incompetent repairman who didn't even bring a ladder or tools into my garage! $125 flushed down the toilet. Just a scheme to get you to buy a new garage door system! AVOID AT ALL COSTS! And don't bother calling Mike! He's as rude as can be. P.S. PDQ Garage Doors came out a week later and actually fixed my problem at a fraction of the cost.
Review from John B.
Published:about 3 years ago
Yelp1Our previous dealings with Mike had been very good, but like other reviews, something changed. I also noticed BBB revoked accreditation in July 2021. After a phone request to have them follow up with a new opener (which was offered to us at time of install) Mike was totally rude to me and then my wife. He actually called my wife back to make fun of her for insisting they take action or never be used again. This guy is disengaged, angry and insulting! What changed Mike?? We will find another repair person for future needs.
Review from Matt S.
Published:over 3 years ago
Yelp1Don't hire this company. Pricing is outrageous and owner is extremely rude and unprofessional. Resetting tension cables costs $450. Website pricing is misleading given an entire door labor and parts can be installed for not much more. Shop around and save money.
Review from Kelly F.
Published:over 3 years ago
Yelp1This guy is the biggest criminal/scammer I've ever done business with. Promised as written on our contract copy to install our garage door on Monday July 26th. No call, no show. When I called him, he said it would be Wed July 28th. Again, no call, no show. I called him again and he acted like I did something wrong by calling him. He told me I was lucky to even be getting a door because they're on backorder? Why promise someone a day to install if they're on backorder? We had to put down a $500 deposit. We finally told him to cancel our order and his exact words were, "good I get to keep your deposit." I slammed his business on every site I could & now they're threatening to file harassment charges. Go right ahead. We went with a company in Dayton, Precision Garage Doors. EXTREMELY professional, came out the same day we cancancelled with Mike the scammer and they Installed 2 days later. So much for doors being on backorder (according to the pathetic, so called business man Mike). Mike needs to take a class on how to talk to customers with a little respect. Worst excuse I've ever encountered as a business owner.
Review from Linda K.
Published:over 3 years ago
Yelp1Suffice to say, dishonest and rude. They answered my call to repair one of my double door garage on 7.7.2021. They came and assessed that the rollers needed changing. Charged me $540 for new rollers for 2 double door garages and adjusting the spring of one which took 2 men 30 minutes. They then informed me that the opener motors for my 2 double door garages may not last long and quoted me $800 for both should I need to change them. 2 days later, one of the opener motors totally conked out. Called them and they told me it will be $1,000 plus for both motors. When I told them I was quoted $800 just 2 days before, they were obnoxiously rude and condescending, saying $800 was for something else and that my 2 double door garages were very heavy duty (which they are not, they are normal 16' x 7') which warrantees the higher price. I told them thanks but no thanks and went to PDQ Doors instead who did an excellent job for $798 with professionalism and great manners.
Anonymous Review
Published:over 5 years ago
Google5Mike has serviced garage doors at my last two houses and just replaced one. He is fast, friendly, great priced, and knows what he is doing. I would recommend him for all your garage door needs. Great to work with!