Reviews for Overhead Door Company of Columbus, GA
Rating
62Google: 4.5 ⭐BBB: A+BBB AccreditedIs this your business? Claim Here
Address
Hours
- Monday8 AM-5 PM
- Tuesday8 AM-5 PM
- Wednesday8 AM-5 PM
- Thursday8 AM-5 PM
- Friday8 AM-5 PM
- SaturdayClosed
- SundayClosed
Contact
Featured Reviews
Anonymous Review
Published:over 1 year ago
Google1After doing a Google search and going to the wrong address knock it on three doors I finally had somebody come to the door and tell me that yesterday were the same company but they moved locations so get to the new location and price of garage door and nobody ever contacted me back I was supposed to receive an email or a phone call with someone to come out here and measure my garage door but apparently these guys are so great they don't need business
Anonymous Review
Published:over 1 year ago
Google5This company always does high quality work. The repairmen have the parts to fix most problems. Our door broke with a horrendous grinding noise. The repairman had the part and fixed the closer and now our door goes up and down better than when we moved in in 2012. Thanks Overhead Door Co. We will always call y'all!
Anonymous Review
Published:over 1 year ago
Google5Called Overhead Doors and spoke with Amy for service. She scheduled me in very quickly! The two technicians that came to the location was Dustin Webb and CJ Robinson. They both were very professional, knowledgeable, and most all very courteous! They ensured the job was done correctly and answered all questions that I had. If you ever need any work done, please call Overhead Doors and when you do, please request Dustin and CJ. You will not be disappointed!!
Anonymous Review
Published:over 1 year ago
Google1Paid $598 to have doors repaired 3 weeks ago. The garage door would not open and cars were stuck, called them and have not heard back. That's bad business!!
Anonymous Review
Published:almost 2 years ago
Google5My intention was to have my garage door taken down because I was having renovations done in the inside Mr. Bryan Herring took a look at my door and explain to me that he will remove my door but I must sign paperwork in the event if a piece of the hardware break they will not be responsible for it because the manufactories no longer make replacement parts for my particular 15+ Years old door. If the part breaks I must replace the hole door. I opt not to sign the paperwork Mr. Brian gave me some recommendations on how I should work around the door issue. I express to Mr. Brian that I really want screen for my door he listen and once again began to make a recommendation on how I can make my final decision on purchasing a screen door I listen and I made my purchase. Mr. Brian explain to me that it would take 6 weeks but it came in early. The workers came out and installed the door a week later. The installer was punctual and the customer service was excellent according to my nephew (I had to work). I arrived home to see my screen it was beautiful but I saw some flaws in it. I call the next day to Overhead Door to express my concerns. Customer Service immediately had someone out to my home two days later. The young man inspect and he saw what I had seen and made his recommendation for me to have the screen re-ordered. Without hesitation they ordered my screen. Customer Contacted me 3 weeks later for Overhead Door workers to replace my screen door. Mr. Bryan and Mr. Corey Robinson Jr. came to my home they were punctual and very professional. They build my screen door on site. My Screen is so beautiful my friends are considering purchasing them one. I highly recommended. Overhead Door Company of Columbus 1230 5th Ave. Bryan and Corey once again thank you thank you. The money was well worth spending on my attached Screen Door for my garage.
Anonymous Review
Published:about 2 years ago
Google5Excellent service, as always! Whether it's at the store or a service call, Overhead never disappoints. James was my last expert service person. He arrived almost 30 minutes before schedule. Found the problem and fixed it right away. James even installed 2 additional bolts for me. He explained to me what he did step by step. I greatly appreciate his expertise and kindness.
Anonymous Review
Published:almost 3 years ago
Google1We had a door repaired promptly on 12/23/21 with a new left side spring. On 8/15/22, the door failed. The first repair company who could come out was a competitor. (Overhead Door had 48 hr wait). The competitor informed us that the replaced spring was undersized and unequal in size to the right side. This caused additional damage to our door and required substantial repair, far beyond the original cost. We did not want Overhead Door repairing the door again and needed to secure our residence ASAP, so we paid out of pocket for the repair. Overhead Door is not offering compensation for the incorrect repair.
Anonymous Review
Published:about 6 years ago
Google5Everyone we dealt with was awesome. The manager Donovan was very knowledgeable, professional, courteous, and when he scheduled times the guys showed up when they said the would. Made scheduling on our end easy, it's a pleasure dealing with a company who shows up when they say they will, is affordable, professional, and stands by their product and work. The brand Overhead Door is top of the line for a reason.