Reviews for Overhead Door Company Of Pocatello
Rating
79Google: 4.5 ⭐BBB: A+Is this your business? Claim Here
Address
Hours
- Monday8 AM-5 PM
- Tuesday8 AM-5 PM
- Wednesday8 AM-5 PM
- Thursday8 AM-5 PM
- Friday8 AM-5 PM
- SaturdayClosed
- SundayClosed
Contact
Featured Reviews
Anonymous Review
Published:over 2 years ago
Google5Needed to extend my garage door chain a few feet. After trying home depot I came here and these guys had exactly what I needed. Dave was super helpful and would highly recommend these guys for any of your garage door needs. Will be using them again when the time comes.
Anonymous Review
Published:over 2 years ago
Google5Highly recommend this business. Our spring on our garage door broke over the weekend. I called them Monday morning and they had the spring replaced by Monday afternoon. They had all the parts in stock. Friendly knowledgeable technician and great customer service.
Anonymous Review
Published:over 3 years ago
Google5I called these guys after one of their competitors told me that damage that had been done to the top panel of my door could not be repaired but had to be replaced and quoted me $1,200 to do the job. I called Overhead Door to get a second opinion and the technician, upon seeing the damage, said without hesitation "Oh, sure, I can repair that" and did for about 1/10th the cost. HIGHLY recommend them for ANY project you might need them for.
Anonymous Review
Published:about 4 years ago
Google2I had a coil on my garage door snap so I called for repair. They came out and said they needed to order the coil and that it would be a few days. They placed a clamp to temporarily fix the issue. A week or so passed and I heard nothing from the company. The coil snapped in a second location so I called and was informed there was nothing that they could do. I asked when the coil would be in and they said they were having issues with their parts department and would com install it as soon as they could. Again I heard nothing. Weeks passed and over a month since I first contacted them. I finally called again and was told the coil was not in, and they had no time frame for when it would be in. At that point I had no access to my double garage side for weeks and my car was parked outside that entire time. I had enough so I called Quality Overhead Door. They were at my house two days later with the proper coil on the truck. They replaced it on the spot and even tightened the tension on my garage door. The garage works like new and even sounds quieter. I called this company and informed them I had the work done by another company since I had been waiting so long but I had saved the temporary clamp if they wanted to come get it. The next day they showed up saying they were there to replace the coil... it was magically in stock the day I told them I had another company do it? They took their clamp and promptly sent me an $85 bill for for their efforts and tried to make it seem like they were doing me a favor. Charging me only for the temporary clamp work and when the coil snapped again they came and helped me open the garage door so I could get my car out. I paid them to replace the coil not for a temporary fix. They never called to update me, the only way I knew anything is when I called them. As a business some bills you just write off when it's your issue, but apparently they don't operate that way. I gave them two stars because the technicians that came out were courteous and helpful, and it wasn't their fault I had been misinformed, had no access to my garage for weeks, and forced to park outside almost the entire time. Bad experience, I would call someone else.
Anonymous Review
Published:about 4 years ago
Google5Such a great company. They fixed my parents 2 car garage doors and did such a wonderful job! So now that we needed ours fixed, we went stright over for their expert advice and they were amazing. Came out the next morning and did a great job! Thank you so much for taking care of us on short notice.
Anonymous Review
Published:over 4 years ago
Google5By far the nicest company I have ever had to work with. I don't ever feel like they are taking advantage of me. Updating.....use this company. I had issues with my garage door again. Different issues. They came out and fixed it and even checked my other garage doors to make sure they were working properly. Incredible company to work with.
Anonymous Review
Published:over 4 years ago
Google5Arrangements were made for the installation team to put in two doors: a double and single. The technicians arrived on time and were very personable and immediately went to work. They did a quality job and the doors are gorgeous and work very well. I wholeheartedly recommend you buy your garage doors and use these folks for you installation. Well worth it!
Anonymous Review
Published:about 6 years ago
Google5I'm new to garage door openers. One came on my home when I purchased it. The spring broke and the manual cord got tangled in the chain (I came to discover later, as it didn't work). Luckily, Overhead Door had their sticker on my door from the initial installation. I called right away as my car was held hostage inside due to the manual pull being unusable. They were just awesome. They sent someone right out to free my car and set an appointment to work on the opener. Turns out, my spring was broken. When the employee fixed it he was polite and quick and he seemed to do an awesome job as the opener is working great again. It is nice to see a Company that still cares about its patrons! I recommend them and will call them again when future needs dictate.