Reviews for Diamond Garage Doors & Repairs

  • Rating
    62

    Google: 4 BBB: F
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Featured Reviews

  • Anonymous Review

    Published:
    over 1 year ago
    Google5

    "TI, my service representative, was knowledgeable of the issue and presented outstanding customer service." I fully recommend Diamond.

  • Anonymous Review

    Published:
    over 1 year ago
    Google5

    Great service and great technician! Greatly appreciated you buddy for getting the job done! I wish everyone had your drive! Y'all will get all my business from now on!

  • Anonymous Review

    Published:
    over 1 year ago
    Google5

    The technician TI is above amazing. He responded in a timely manner. Completed the entire job and is very professional. We recommend him for any garage repairs needed. A very amazing young man! Thank you sir we greatly appreciate your work.

  • Anonymous Review

    Published:
    almost 2 years ago
    Google1

    Hired for two rollup doors. I paid for supplies that he said he needed in order to come back and finish both doors. He never returned and does not respond to any messages.

  • Anonymous Review

    Published:
    about 2 years ago
    Google5

    Tyler is very professional and well mannered. Thanks for repairing our door. We will definitely use you in the future. UPDATE ABOUT TYLER! HE WAS SUPPOSED TO RETURN TO DO SOME WORK AND IGNORED MY PHONE CALLS AND TEXT AND NEVER CAME BACK!

  • Anonymous Review

    Published:
    over 2 years ago
    Google1

    This guy took $6,000 for a door order for us on May 5th and gave us a timeframe of 2 1/2 months to have our doors installed. It is now November over 6 months later and we have nothing. The worst part is from May to October we would try to contact him to see what's going on and he wouldn't reply! We would call, text, and Facebook message and he wouldn't answer or call back. It felt like he took our money and was running with it. On October 3rd after not having responses from him for a while we told him we were going to post what's going on on Facebook and THEN he finally started replying. At that point he said he could have the doors in by October 20th. Since then it has fallen through again. He doesn't say what's going on, he doesn't say what timeframes to expect or what the manufacturer is saying. We asked for proof of our order or proof of what the manufacturer is saying and he doesn't give it. We have no clue what is going on and we keep asking. When you take money from people for a service you have to communicate with them!!! I wish 0 stars were an option to give this company!

  • Anonymous Review

    Published:
    over 2 years ago
    Google1

    We were having trouble with our garage door and called Diamond garage door and repair someone came out the same day adjusted a sensor and said he would come back the next day to repair a hinge needless to say he never returned and 2 days later our door was doing the same thing. My husband called him back about the problem but no one answered and he never received a call back so he texted him a few days later and he responded by asking what was wrong with the garage door my husband texted back the same day but no further correspondence was received Days went by so we contacted another company to come out and then out of the blue he text to say he could come out to check on our door which was 2 days later. Well Diamond garage door someone else got your business and will be getting referrals you could have gotten.

  • Anonymous Review

    Published:
    almost 4 years ago
    Google5

    Our garage door no longer worked. I called a few other companies and sadly the drive up charge was outrageous. Thank God Diamond Garage Door was recommended to me by a friend. Tyler came out and I was so excited that the price for a brand new motor and all the rails was just perfect. Tyler came out and changed out my motor, my tracks and replaced the sensors and controller. The job was so nice and clean and I'm extremely satisfied with the service. I highly recommend Diamond Garage Door.

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