Reviews for Overhead Door and Fireplace of Montgomery
Rating
53Google: 4.5 ⭐Is this your business? Claim Here
Address
Hours
- Monday8 AM-4 PM
- Tuesday8 AM-4 PM
- Wednesday8 AM-4 PM
- Thursday8 AM-4 PM
- Friday8 AM-4 PM
- SaturdayClosed
- SundayClosed
Contact
Featured Reviews
Anonymous Review
Published:over 1 year ago
Google5Michael was great help! Very knowledgeable, will be back!!
Anonymous Review
Published:over 1 year ago
Google1Got batons driving company trucks. Excessive speeds on the interstate, cutting people off in traffic, flipping people off out the window. Company should watch who they are hiring. Bad look for the business I'm a small town.
Anonymous Review
Published:about 2 years ago
Google1Company charged me $220 ($135 service call + $85 for extension spring) to replace one spring. That spring broke in 12 days, damaged my garage wall and cut the sensor electrical wire. I was traveling out of state and my father-in-law had to deal with the issue. He personally replaced the failed spring and spliced sensor wire. I requested a refund for the sub-standard work and failed spring. Owner, Kayla, refused to issue a refund and only offered a warranty replacement, after it has already been repaired? Very disappointing. I would never do business with this company again.
Anonymous Review
Published:over 2 years ago
Google5Backed into my garage door on Sunday. Called Monday morning and Chris was here in the afternoon. He straightened the tracks that were bent. Got the pegs back in. And oiled it so it is quiet once again. Awesome service.
Anonymous Review
Published:over 2 years ago
Google5This is a great locally-owned & family owned company. They have done all my garage door service at my home for over 20 years now. Always professional, on time, and friendly. I'll definitely continue letting them be my go to when it comes to my garage door needs....and, we probably will be doing a little spruce up of our home soon and we'll be looking to do something a little more modern with our garage door....The team at Overhead Door in Millbrook will be the call we make.
Anonymous Review
Published:over 2 years ago
Google5God Bless Kevin! He sets the standard for excellent service. He arrived quickly, repaired my issue and explained everything to me in detail. He checked every aspect of my door after he repaired it. He is a great service tech. This is the second time I have needed Overhead Door to repair my older garage door opener. I appreciate their ability to repair my door rather than just sell me a new one. And, I was so relieved that they were able to provide same day service both times.This is the company I will call first. Thank you everyone!
Anonymous Review
Published:about 3 years ago
Google1Not Happy! Had opener repaired and serviced on 3/2/22. Replaced gear and service call -$155. Worked for a few weeks and then froze. Called back, and on 4/13/22 got another technician who came out and again, replaced the gear (same problem as before) and serviced unit. Bill was $175. I argued that there should be no charge for the call back, but was told there was no warranty since it was over 30 days! They did agree to not charge for the gear replacement, but I was charged with a $125 service charge. Hopefully, this repair will last, but I will use another company next time. Also, the spring was lubricated with a spray lubricant that went all over the garage wall!
Anonymous Review
Published:about 3 years ago
Google1Took 9 months to get our garage door, they lost the order and blamed it on COVID. Called many times with no return calls until we finally left a bad review. When we asked for a discount for not being able to use our garage for nine months, it was pushed to the district manager Michael. It took him a few weeks to return my call, never did call my wife back who called him first and said it was corporate policy to not offer any compensation since we received our order in full. Overall, worst example of customer service by a company I have ever experienced.