Reviews for Royal Garage Door
Rating
86Google: 4.5 ⭐Yelp: 4.5 ⭐Angi: AIs this your business? Claim Here
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Featured Reviews
Anonymous Review
Published:over 1 year ago
Google5Wow, the service is amazing! So nice and professional, a ton of patience! ( to my wife lol) thank you so much!!!
Anonymous Review
Published:over 1 year ago
Google5Great experience woth this company.Were efficient and well priced
Anonymous Review
Published:over 1 year ago
Google5Reliable and professional service. They installed the door at my garage quickly and professionally, highly recommended!!!
Review from Iraj J.
Published:over 2 years ago
Yelp5Royal Garage Door, Manassas, Virginia fixed the door opener of my garage today in about 3 minutes. They were good to work with and we appreciated the quick response they gave us.
Anonymous Review
Published:over 4 years ago
Google5We had been needing to fix our garages since they were so loud whenever we operated them. I came across a genuinely good review and Ofer in the Yelp application and decided to reach out to him after already obtaining other quotes. It was a great decision. He was quick in his communication, extremely nice and professional, honest and did great work on our garage. His pricing was very reasonable as well. We would recommend him to anyone needing any garage work and would not hesitate to use his services again when needed.
Review from Ronit L.
Published:over 4 years ago
Yelp5We had been needing to fix our garages since they were so loud whenever we operated them. I came across a genuinely good review and Ofer in the Yelp application and decided to reach out to him after already obtaining other quotes. It was a great decision. He was quick in his communication, extremely nice and professional, honest and did great work on our garage. His pricing was very reasonable as well. We would recommend him to anyone needing any garage work and would not hesitate to use his services again when needed.
Review from Mr. F.
Published:almost 5 years ago
Yelp5Its start a month ago the good start to make funny noises and didnt open and close right I call this guys and very shortly they come and get me a new door The new garage door look great !!! Quick and professional Thank you
Review from Sebastian M.
Published:almost 5 years ago
Yelp2Second experience with Royal Garage Door was way worst than the first one. They left the job side a mess. Packing material, Screws everywhere. I was told I have to take care on disposable of the old garage door and it wouldn't be a problem but it was ... they also left all packing materials behind which we never agreed on .. I basically did part of their job with paying full amount on their work not right and disappointed.. The first experience was great not sure what is happen in 6 years in between but I wouldn't recommend them anyone anymore
Review from Wayne C.
Published:over 5 years ago
Yelp5Quick response, good solid work, fair price. One of my pulleys split and prevented the door from closing all the way. I knew the job would be over my head, sho I called Royal because they are local and had decent reviews. They showed up the same day. He worked hard for almost two hours, and did the job that I know I could not have done. The price was fair and the door works better than ever!
Review from Brian S.
Published:almost 6 years ago
Yelp5My 78 year old mother needed to get her garage door fixed in queens and me being here in Texas it was tough to find someone trustworthy and reliable I turned to yelp as usual and found this company and boy glad I had they did any amazing job my mother felt like they were her own they even came back a month later just to see how the garage door was people that care
Review from David B.
Published:almost 6 years ago
Yelp5Great customer Service Great product Laura was pleasant and took the time to explain and go over the details with me the technician came the next day and took care of the problem right away thank you.
Review from Y U.
Published:almost 6 years ago
Yelp1Was looking forward to using this service, but it is like pulling teeth corresponding with them over yelp chat. Never keeps promises about following up or information that you requested, or a quote.
Review from Yves X.
Published:almost 6 years ago
Yelp5It all started at around 2 am on a Sunday morning. Laura replied, showed concern and assured me somebody would pass by to assess the situation. My amazing experience corroborated that which was aptly articulated in the Yelp reviews. Jonathan came and he couldn't have been nicer or more professional. He never imposed his presence but did answer my plethora of questions and responded to my initiation of a conversation about a variety of topics in a manner that was human and simply delightful. Once he finished, he made sure that matters related to my presenting problem were addressed. Jonathan did not leave until everything was working even more properly than before. Nobody does that on a weekday let alone on a Sunday evening and at a price that was VERY reasonable. I should add that I had a multi-faceted problem which was related to a faulty concrete job and this is where Royal Garage Door's honesty and transparency became all the more relevant. They did not hide when the individual who provided the masonry estimate appeared. They both came to the same conclusion about what could and should be done and when. I am impressed and eternally grateful. They are my #1 choice for future garage door repairs. Thank you Laura and Jonathan.
Review from David K.
Published:almost 6 years ago
Yelp5The pulley, spring and cables on my old wooden garage door were completely rusted and snapped apart. One guy from a different company came by and gave me an estimate to repair the door, which seemed kind of high, and another estimate to replace it entirely for less than double the cost of just repairing it. He seemed determined to sell me on a new door and either way would not be able to do the job until the following week. The next day Royal Garage Door sent two guys over, and not only did they offer to repair the door at half the cost of my previous estimate, they were ready to fix it right then and there. Quick and easy, without a putting a serious dent in my wallet.
Anonymous Review
Published:about 6 years ago
Google5Highly Recommended! Honest, great price and reliable. Needed a new garage door. Laura, the office manager helped me choose the best door for my 2 car garage. She is knowledgeable and gave me an excellent honest price. The 2 technicians were fantastic, expertly installing the door after tearing down my big old wooden door. The door is beautiful, operates smoothly and is easy to manually pull up and down. Overall, very happy with the price, installation, operation and look of my new door.
Anonymous Review
Published:about 6 years ago
Google5I recently had a great experience with Royal Garage Door Repair. We had an issue with our door not opening or closing and were looking to get it fixed quickly. I spoke with Laura who spent time on the phone with us free of charge to perform some basic troubleshooting. She ended up directing us to a simple fix. She could have easily just sent someone out to take a look and charge us, but instead spent the time to get us working again quickly while saving us money. I would absolutely go them again and highly recommend them based on my experience. They were responsive, demonstrated excellent customer service and were simply great to deal with all around.
Anonymous Review
Published:about 7 years ago
Google5I don't normally leave reviews, but had to make this exception because I'm so please with Laura and Rafael. I sent out a few quotes via Yelp when my garage door broke down. Laura was the first to reply and was quite responsive with her follow ups. She knows her fair share about the garage doors and all the components that she was able to provide great recommendations based on my need and budget. Her quote was more than reasonable for the amount of work. She was also very patient and worked around my schedule so that I wouldn't have to take multiple days off from work. On the day of the installation, Rafael called me early to confirm the address and my preferences for the door and opener. He showed up on time and was very professional. We ran into many issues because my garage was one of those old tiny Brooklyn garages that's not a standard size. Rafael was quick on his feet and able to come up with all the fixes needed to make it work. Rafael is super efficient, reliable and has a great sense of humor. He described himself as a perfectionist and his work definitely showed. I would not hesitate to recommend Royal Garage Door to anyone that needs help with garage door because of Laura and Rafael.
Anonymous Review
Published:over 8 years ago
Google5I must give Royal Garage Door and their installer Raphael a five star review. The work he did was outstanding. The price was very reasonable. I have a double garage that needed both new doors and a new wooden frame. Raphael did an excellent job making sure everything was straight even after finding that my houses foundation has shifted over the years. Raphael stayed late on the day of install in the rain/snow mix to make sure that my garage was sealed up good before he returned the next day to put on the finishing touches. The doors look amazing. I thank Raphael for his attention to detail with my job. I highly recommend Royal Garage Door.