Reviews for A-1 Garage Door Repair
Rating
44BBB: A+BBB AccreditedYelp: 2.5 ⭐Is this your business? Claim Here
Address
Contact
Featured Reviews
Review from Been There W.
Published:almost 2 years ago
Yelp1A-1 Garage Door Repair installed new springs on the double door side of my garage in 2017. One of the springs snapped today without notice or while being used. Called A-1 for them to claim the springs they installed in 2017 only have a 3 year warranty but of course they offer a 5 warranted spring for $560 & 7 year warranted spring for $630. Searching options GDS Garage Door Repair quoted $400 replacement for both springs installed complete with a 10 year warranty. A-1 claims having the best warranty in the business is bull shit. GDS will be here tomorrow morning to do the work. Everybody has to make a little profit but attempting to bend loyal customers over is not welcome for anybody. I will update this post after the work is complete by GDS.
Review from Brittany K.
Published:over 2 years ago
Yelp1A driver almost ran me off of the road with my 3 young kids in the car, because I was trying to get into his lane and I had my blinker on...he had to speed up to make sure that I couldn't get over. I had to swerve to avoid getting hit.
Review from Diane S.
Published:almost 3 years ago
Yelp5They came out the first time and fixed a loud squeak in our door and did maintenance. They told us the rollers were not going to last a lot longer. 6 months later they were right and came to replace them. Very prompt, courteous and clean!
Review from Alice J
Published:almost 3 years ago
BBB1We called the phone number of the ***************, ** location from an ad we saw in the local Buddy **** because our garage door opener did not work. It was determined that it needed to be replaced. A1 said they could install a new one while the installer was there and that their prices were about the same as the other garage repair companies in our area. We ended up paying almost one thousand dollars. We found out after we had them replace ours, they are more than twice the price of other companies. We called A1 and they said their policy is to charge twice what they pay for the equipment plus installation and labor. What they said they pay for the equipment is already more than the wholesale price! They refused to make any kind of adjustment.
Review from Rebecca K.
Published:over 5 years ago
Yelp5After being stood up by Alpine Overhead Garage Doors, I gave A1 Garage Door Repair a call. FANTASTIC customer service. I called before business hours (unknowingly,) and the gentleman who answered set me up to have a spring replaced. They were able to come out in under 2 hours and the replacement on my spring was only about 30 minutes. Because my husband is out of town at the moment, we've been parking his gigantic truck in our garage so a lot of our tools, parts, and equipment is shoved into one small area. The guys who came out to fix my spring helped me pull everything out of the way and then clean it all up when they were done. They were very kind, incredibly helpful and very personable people. We will definitely be recommending and using A1 Garage Door Repair in the future.
Review from Shawn E.
Published:about 9 years ago
Yelp1They don't seem particularly interested in providing an estimate. Wrote back once then never got back with me. All contact made over email. I guess my business was not good enough. Note: There was no reply within 24 hours and we are about to end the second business day.