Reviews for Ace Garage Door Company
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85Google: 4.5 ⭐BBB: A+Yelp: 4 ⭐Is this your business? Claim Here
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Featured Reviews
Anonymous Review
Published:over 2 years ago
Google5Tech Jeremy arrived same day after 1st call. Had a broken tension spring. Free assessment and estimate, clearly explained my options and his recommendations. Went to work right away and got us fixed right up same day. Friendly, knowledgeable, efficient and professional. Highly recommend.
Anonymous Review
Published:over 5 years ago
Google5These people did great work! I am so satisfied with my new garage door and the timely service they came out to provide. When the technician was finished, he made sure to let me know exactly how the new one worked, ran a few test runs, linked my new keypad and remotes as well. The receptionist was also very pleasant and worked around my schedule well! They always made sure to give me a call to let me know when the garage door repairman was on his way and if he was running late at all. I had two come out to my house. Once for inspection and another for installation. They were only a day or two apart which was great! A big plus as well was they didn't give the HUGE service window (like when companies tell you they'll be out between 8am and 4pm. That's just crazy) They were very reasonable and usually gave me a 1 or 2 hour window.
Review from Jill M.
Published:about 6 years ago
Yelp2I had this service company come fix my garage door. They did a good job with that so I purchased a second opener from them. The technician had problems installing it and it has always made a scary POP when I use the door. Being a busy single mom, I just didn't open that door and moved into winter. I opened it this spring and the opener broke my garage door. I should have called sooner but I thought there was a warranty on the work and that the company would stand behind it. Several hundred dollars down the drain, I wanted them just to take the opener with them. Frustrated.
Anonymous Review
Published:over 7 years ago
Google5I just had my attic door replaced by Ace Garage Door Company, and it was a fantastic experience. They have some of the most professional employees, and the most through quote process I have ever seen. They came out and took a look t my garage, took pictures, then sent me a full quote within 24 hours that detailed all costs, as well as gave me any options I could choose between. Their installers (who are NOT subcontractors) showed up on time, got the job done quick, and were very courteous. If you need a new garage door or attic door and stairs, go to Ace!
Anonymous Review
Published:over 8 years ago
Google5I called today for service within an hour Matt Hanks was at my door. One of the friendliest, professional service person's I ever met. He was able to solve my garage door issue within an hour. This company is family owned and the believe in customer service and the value of your dollars. Put your money into our community and give this great company a try! I believe in giving a business it's due and this business is great and No I'm not related and don't know them this is an honest assessment.
Review from C T.
Published:over 8 years ago
Yelp5Excellent experience! I requested a quote before 8 AM on a Monday and got a response within an hour from Andrew. He said Jacob would be able to work me in between a couple of other jobs by 1130. Jacob called me 20 minutes before he showed up and was there promptly. He had the problem fixed quickly and for the price we agreed to. He also pointed out some issues to continue to watch for and let me know what it would take to fix them. Just a great overall experience.
Review from David P.
Published:over 8 years ago
Yelp5Matt with Ace Garage Door Company did a great job correcting several issues with our garage door. A hinge had completely ripped the sheet metal where it attaches. He replaced the sheet metal and a couple of other hinges and then made sure everything else was tight, aligned, and adjusted properly. We also had to continuously hold down the button to close the door. He found some lose wires in the control unit and fixed that too. He also gave us some tips to keep it operating correctly going forward. The price was very reasonable and they did not gouge us on the parts they replaced. This company also communicates very well and after a call asking if it was okay, Matt even showed up early. We will always call them in the future for adjustments and maintenance. They were so easy and great to work with.
Anonymous Review
Published:almost 9 years ago
Google5So happy with this company! I called at 9am and they had someone at my house by 11am. Matt was our technician. He was extremely nice, professional and had the garage door motor replaced quickly. It is super quiet now and works great! As a side note, my car would not stay running at the same time. Matt accurately diagnosed that I needed a new battery and saved us the trouble of having to have it tested!! They made a bad day much easier to take. Thank you thank you!!!
Anonymous Review
Published:almost 9 years ago
Google5These folks are five stars --- Honest and fair! They do business with integrity. Don't be fooled by their slick talking competitors who will try and sell you parts and services you don't need. Case in point, another "Edmond" garage door company came out to the house and told me I need $1700 in repairs. Something didn't feel right and I called Ace. Matt fixed the garage door for $220. Don't make the same mistake I almost did ... Call Ace first!
Review from Cindi A.
Published:over 9 years ago
Yelp5Our garage door did a swan dive last Thursday night and we called Ace the next morning. They came out that day, diagnosed the problem and had their expert out on Monday. With the rollers and spring replaced, we had a new garage door opener system installed four days later and we were set. They are really good about keeping in touch with what is going on and called before two of the appointments to see if we were home as they were running AHEAD of schedule. Great service! Hoping we won't need to call them any time soon, but when we next need garage door service, we'll be calling Ace!
Anonymous Review
Published:about 12 years ago
Google5A tension spring for our door failed at 11pm on a Tuesday. I emailed a note and called to leave a message with Ace Garage Door at 6:30am Wednesday morning. By 8:30am they had an extremely well trained technician over to assess the situation, make the repairs and perform the adjustments. In about 1 hour we had a perfectly operating door that was quieter than it had ever been! Awesome service at a great price!
Anonymous Review
Published:about 12 years ago
Google5We have lived in our house for years and never had our garage doors serviced. Ace Garage Door Co did a great job. When I scheduled the service call they gave me a 2 hour time frame and called me when they were on the way. The serviced all four doors and changed the rollers on one door. The door is so quiet, I have to double check to see if it is closing. I failed to mentioned 2 of the doors are not standard size doors and they handle it like professionals. I would highly recommend Ace Garage Door Co.
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