Reviews for Forest Doors & Windows
Rating
53Google: 4 ⭐Is this your business? Claim Here
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Hours
- Monday7 AM-5 PM
- Tuesday7 AM-5 PM
- Wednesday7 AM-5 PM
- Thursday7 AM-5 PM
- Friday7 AM-5 PM
- SaturdayClosed
- SundayClosed
Contact
Featured Reviews
Anonymous Review
Published:over 1 year ago
Google3We walked in ready to spend money on 3 exterior doors for our home. We walked around for about 15-20 mins and not one of the 8 people we walked by ever acknowledged we were in the store. I wanted to give them a 1 star because I think customer service is the most important part of their sales job. But I gave them a 3 instead because I'm sure the work would have been good.
Anonymous Review
Published:almost 2 years ago
Google5Very helpful, friendly, and reasonably priced doors that they can millnto match your old door.
Anonymous Review
Published:about 2 years ago
Google1They close at 5! Not 6. Wasted a day driving up! 2 hours drive for nothing. But they do have good quality doors and windows. Just have to get in the place first.
Anonymous Review
Published:over 2 years ago
Google2I bought an exterior outswing door through a contractor for an addition. It met my basic specifications, but given the price (over $500 two years ago) there are some things that should have been better. My door includes a double-pain window with a mini-blind inside it. This has worked well, but it was mounted in a way that, over time, it has slid down within the door's opening for it, which messes up the paint job on the door. The hinges are nothing special. They should have had bearings in them given the nature of the door's weather exposure. The screws used to mount the hinges began rusting right away and should have been stainless. Finally, the cuts in the door's edge for the hinges were left as bare wood despite the edge being subject to rain given it's an outswing door. Lastly, the door frame might have torqued a little in mounting, but something is off either in the door or the frame so that one corner of the door does not properly seal. For the money, I cannot recommend this company for a custom door, certainly not if it is an outswinging exterior door.
Anonymous Review
Published:over 2 years ago
Google5Great customer service. Very good products. Compared to their competitors, their products are higher grade materials & their also cheaper.
Anonymous Review
Published:about 4 years ago
Google5I don't normally do reviews, but the over the top customer service I have received here at Forest Lumber in the window and door department deserves recognition. Timothy Evans and Keith Quinlan went out of their way to rectify our situation. The mistake was of my own making and they were under no obligation. I am so thankful and impressed with their helpfulness and friendliness while remaining professional the entire experience. I have dealt with many businesses over the years and have encountered many helpful employees but these guys topped them all. We drove a very long way to do business with this company and even with the added expense of that distance we will definitely be bringing our business here in the future with our other upcoming remodels and builds. Thanks Timothy & Keith!!! You're awesome
Anonymous Review
Published:about 5 years ago
Google1I had a terrible experience here. I walked into the show room and talked to the salesman Kyle Pretzer, emailed him my house plans (new construction) and he said he would work up window quotes and get back with me. Two weeks later I still had no quote so I went back to the show room and talked to Charles Shelburn and sent him the email because Kyle was unavailable. Two weeks later I have no quotes. I called in and was put on hold while they "checked on it". Ten minutes later I'm still on hold and I'm pretty sure they have no plans on getting back with me. Just to summarize, I waited over a month and never got a quote for windows. Needless to say, this is not a place you want to do business.
Anonymous Review
Published:over 5 years ago
Google2This is for the OKC location. The only reason this even got two stars was because the quality and design of the door was what I wanted. The customer service, on the other hand, is what caused this low review. Short version: After 1 1/2 months and three doors later, I finally received the doors I ordered. The experience with the first door was actually pretty good other than the wrong size door was delivered. However, it was after that point where I started having issues. There was hardly any type of communication with me and not once, but twice when delivery was scheduled, they found an issue with the doors and decided not to deliver. But no one ever called to tell me they were not planning on delivering. It took me calling them to ask for a status of delivery (after waiting almost all day) where I found that it had been cancelled. 5 or 6 times when asking for a status, I was told that I would get a call back with an update and never did. Again, it took me calling them to figure out what was going on. It was an extremely frustrating experience and is why I will not be back or recommend it to anyone. If the doors had been the right size the first time, this would have been a 5 star review.