Reviews for Lion Garage Door Repair & Installation
Rating
83Google: 5 ⭐Is this your business? Claim Here
Address
Hours
- MondayOpen 24 hours
- TuesdayOpen 24 hours
- WednesdayOpen 24 hours
- ThursdayOpen 24 hours
- FridayOpen 24 hours
- SaturdayOpen 24 hours
- SundayOpen 24 hours
Contact
Featured Reviews
Anonymous Review
Published:over 1 year ago
Google5The spring on our garage door broke at night trapping my car in. I booked a next day 8 am appt online and someone was here the next morning to help me! Friendly, quick and knowledgeable service!!
Anonymous Review
Published:over 1 year ago
Google5He was prompt on his delivery of his qualifications and very polite personality and very enthusiastic about the company that he work for.
Anonymous Review
Published:over 1 year ago
Google5Derek is knowledgeable and skilled. He represents your company quite well.
Anonymous Review
Published:over 1 year ago
Google5Melvin Ross was absolutely terrific -- he went above and beyond to quickly replace the broken springs on our garage door, and he was a pleasure to work with. We highly recommend the company and Melvin!
Anonymous Review
Published:over 1 year ago
Google5Called Lion Garage Door repair this morning and they came this afternoon! I did not expect such a quick response this close to Christmas. Melvin was pleasant, got right to work and finished up just when he said he would. This is my second time calling on Lion and I have been pleased with the service both times.
Anonymous Review
Published:over 1 year ago
Google1We need to update this review significantly. Originally we left a 5 star review for prompt installation of a new garage door unit. I'm changing that to 1 star now. Here's why: We recently contracted with these guys to replace our old, worn out garage door. At first we were pleased. The original technician was very pleasant and prompt. He replaced the original Chamberlain unit with a newer model, then stuck around to reprogram all of our old openers to the new unit. (The new unit came with two, but we have several cars and a keypad on the door so he saved us the time and effort by doing these for us before he left.) However by the next day we were running into problems with the new door only going down part way before going back up. After returning to troubleshoot, they realized they put a unit with a less powerful motor on than the original one and it wasn't doing the job, so they swapped it out and again reprogrammed the remotes - minus our keypad, which he couldn't figure out. (?) Unfortunately this did not solve the problem, our garage door would still bounce back up when trying to close the door so we called them back out, they came back out and said they couldn't find anything wrong, and it must just be a loose sensor or we were blocking it. They clamped it down tighter and left. However, this still didn't solve the problem so we insisted they come back out again. By this time we noticed the issue occurred the most frequently but also "instantaneously" (as opposed to trying to close for a second or two before going back up) when there was direct sunlight coming into our garage. We told them this and they said that the sunlight might be causing the sensors to fail and maybe we should put a toilet paper tube over them to act as a shade. Unacceptable. We insisted that we never had a problem with the original garage door in this manner and it's likely a bad sensor and they should come replace it if that's really the problem. They refused to come back out, said that if it was a part problem then we needed to call Chamberlain directly and put in a warranty claim and they would send us a new part. So we called Chamberlain as requested. They ran us through diagnostics over the phone and asked us to provide pictures as we were doing it. They immediately discovered that Lion re-used and spliced in the original wires from the old unit to run to the sensors instead of installing the new wiring like they were supposed to (see attached images). They had us temporarily attach the sensors to each other by the motor so our garage door would work (albeit without the safety features) and told us to have Lion come back out and run the wiring properly which would fix the problem. I have since called Lion 6 times to have this scheduled repair done, and they have yet to return my calls...
Anonymous Review
Published:over 1 year ago
Google5Lion Garage Door has been a great company to work with. Their technicians know what they are doing and are friendly and courteous dealing with your questions. According to them the company treats them like family.
Anonymous Review
Published:almost 2 years ago
Google5Melvin Ross is the BEST technician I've ever met in my entire life. Very much enjoyed watching him work and talking with him throughout the whole process! Thank you for saving my garage door Melvin! Have an awesome week and If I ever need anything I know exactly who to call.
Anonymous Review
Published:almost 2 years ago
Google5Danny from Lion garage doors was very friendly and knowledgeable about the products and installation. Looking forward to receiving the work estimate.
Anonymous Review
Published:almost 2 years ago
Google5I completely neglected garage door maintenance, and it eventually broke down. Fortunately, Lion Garage Door came to my rescue and not only fixed it, but also educated me on the importance of regular maintenance. Their professionalism was outstanding.