Reviews for Overhead Door Company of Shreveport
Rating
77Google: 3.5 ⭐Yelp: 4 ⭐Is this your business? Claim Here
Address
Hours
- Monday8 AM-4:30 PM
- Tuesday8 AM-4:30 PM
- Wednesday8 AM-4:30 PM
- Thursday8 AM-4:30 PM
- Friday8 AM-12:30 PM
- SaturdayClosed
- SundayClosed
Contact
Featured Reviews
Anonymous Review
Published:over 1 year ago
Google1I originally gave 5 stars to the technician who came out and replaced the broken spring, But after he installed the spring and balanced the door it opened and closed successfully only once. After that, the door would only travel about a foot before it went back up. The technician messed with a the settings on the motor but couldn't get the door to work. He said it could be the rail or motor and they didn't work on screw type system. I got Avallone to come out and Bobby was great, he corrected the settings on the motor and adjusted the door. OGD was more expensive than Avallone as well.
Review from Lorraine K.
Published:almost 2 years ago
Yelp5I highly recommend Overhead Door Company of Shreveport. Carl is an experienced, excellent technician who thoroughly explained my options in a way I could understand. He replaced the spring on my 28-year old garage door and performed other service work on it. He even made sure I knew how to open the door manually when a power failure occurs. Be careful that you call Overhead Door Company of Shreveport on St. Vincent Avenue and not the other company that is operating with a similar name. Overhead Door Company of Shreveport is the original company here and has been in business for a long time.
Anonymous Review
Published:almost 2 years ago
Google5I highly recommend Overhead Door Company of Shreveport. Carl is an excellent, experienced technician who explains things in a way that I could understand. He cares about fixing problems and cares about letting customers know their options. He even remembered being at my house more than ten years ago! Please be careful that you don't confuse Overhead Door Company of Shreveport with another company in the area that is operating with a similar name. Be sure to call the company on St. Vincent Avenue; they are the original and have been in business for a long time.
Anonymous Review
Published:almost 2 years ago
Google5My garage door spring was broken and needed to be repaired so my door would work. They were very professional and prompt. The only difficulty I ran into was I had to wait a week before they could send someone out to fix it. But...these days, you just have to wait for good service sometimes. The repairman called ahead of time to let me know he was on his way, was on time and professional, he worked quickly and completed the job in a short amount of time. Highly recommend!
Anonymous Review
Published:about 2 years ago
Google5My name is Jimmy Works Jr. I had my garage door replaced 2 days ago. It is great. I wanted to thank and write an excellent review for Overhead Door Company of Shreveport. They did an excellent job. I am happy.
Anonymous Review
Published:about 2 years ago
Google5Very nice employees. They had the garage door spring I needed in stock so I was able to have it in hand and fix my garage door same day. They are reasonably priced as well.
Anonymous Review
Published:about 2 years ago
Google5Joe, the technician from OGD was very efficient and knowledgeable. He competed the repair and charged less than the estimated price. Happy with the service.
Anonymous Review
Published:almost 3 years ago
Google5Overhead Door installed a new operator today. I have about 40 years experience in engineering I must say the installer, Carl, was outstanding! He was super-organized, did not waste anytime, and did I quality job. He also adjusted the torsion springs, installed a new operator pad, installed a new remote entry pad, and programmed everything including two cars.Thank you Overhead Door, rep. Benny, and especially the installer, Carl. Job well done.
Review from John M.
Published:almost 3 years ago
Yelp5These guys are amazing! Super fast, professional, service. Our garage door spring broke late Thursday night and I called first thing Friday morning. They offered same day service for a small overtime fee, but I decided to wait till the following Monday. The tech called to let me know he was headed my way around 10am, arrived at 11am and was done with the replacement by 11:30am. He even took the time to grease my hinges and ensure the door was balanced. Will absolutely use them again and I highly recommend them.
Anonymous Review
Published:almost 3 years ago
Google5Couldn't have asked for more speedy and professional service! They offered to come out the same day for a small overtime fee, but got me in the regular schedule the next business day. The service rep got my spring replaced in under 30 min. Will definitely use again and recommend to everyone I know!
Review from Alan C.
Published:about 7 years ago
Yelp5Overhead Doors Co. initially installed my garage door in 2006, twelve years later I had to call them for service to my double tension springs, they both had broken. Unfortunately with my luck; this occurred on a Saturday (06/23/2018). I called Overhead Door Monday (06/25/2018) and talked to Tray and he informed me that due to prior commitments with the back log that the best they could do would be to have someone at my place residence Tuesday (06/26/2018) of which I agreed. Later, I talked to Ms. Pam, she confirmed the schedule and likewise informed me that the Tech. (Steven) would call and alert me with his time of arrival. On Tuesday 06/26/2018 @ 9:50 a.m., Steven called to informed me that he would be at my residence within 25 minutes. Not only were he on time, he did one hell of a quality job, which included making sure everything work as per specs. I personally recommend Overhead Door for your service needs. Alan H. Cole
Review from Brandi L.
Published:over 11 years ago
Yelp1Horrible service. I left a message on a Thursday evening. The receptionist returned my call Friday morning and said a tech would be out that morning. Called back at 12:30. Was told someone would be there between 1:00 and 3:00. Called back at 4:15. Was told that we were on the schedule and someone would be out. No one ever showed or called. Called the on call/emergency number the entire weekend and no one called back. Called again Monday morning and was not given any reason or excuse for such poor customer service. I called Chris Montgomery and received excellent service. I would never recommend Overhead Door.
Review from MJ D.
Published:almost 14 years ago
Yelp4I had them out a few weeks ago to service an old garage door chain. The tech fixed it, but then it went bad again last week. Today Tyler came out & solved the problem immediately. A service call is $95, but they warrant their work for 30 days, so the follow-up was free.