Reviews for Norman's Garage Door Repair
Rating
75Google: 4.5 ⭐BBB: NRIs this your business? Claim Here
Address
Hours
- Monday6 AM-6 PM
- Tuesday6 AM-6 PM
- Wednesday6 AM-6 PM
- Thursday6 AM-6 PM
- Friday6 AM-6 PM
- Saturday6 AM-6 PM
- Sunday6 AM-6 PM
Contact
Featured Reviews
Anonymous Review
Published:over 1 year ago
Google5I absolutely love Norman's Garage Door Repair! Edward consistently handles our garage door maintenance for us. His knowledge is exceptional, he is incredibly efficient, and always swift to reply. I would enthusiastically recommend him and this business. They are certainly not a transient operation, they are based in Fenton.
Anonymous Review
Published:over 1 year ago
Google5Having had some vexing encounters with our building warranty agreement and the garage repair company it dispatched, Norman's Garage Door Repair stepped in and delivered excellent service! They treated us exceptionally well and accomplished the job! Thanks, edward!
Anonymous Review
Published:over 1 year ago
Google5Edward was our installer from Norman's Garage Door Repair. His knowledge and honesty were impressive, and he proved to be very reliable. Our new garage lift, remotes, rollers, and a new strip for the bottom of the door were installed in Fenton without any hitches. We absolutely adore the quiet operation of the system! A big thank you!
Anonymous Review
Published:over 1 year ago
Google5I experienced the most exceptional garage door repair service I've ever had with anything. Edward was courteous, knowledgeable, composed, and went above and beyond! The invoice came as a bit of a surprise, but considering the current inflation, it was justified. I feel incredibly positive about the entire encounter with Norman's Garage Door Repair in Fenton!
Anonymous Review
Published:over 1 year ago
Google1I was traveling out of the country when the garage door was fixed. My house sitter was present and the repair person asked for a number to send the receipt via text (yes I gave specific instructions to the house sitter incase they had any questions). I never received the receipt and was charged 30% more than the other local competitors. The service was done on a Sunday and I was told there was not emergency charge because they have normal working hours on Sundays. I needed a single garage door spring replaced. The tech did a great job but when I called the company to get a copy of the receipt they still haven't sent it to me and it's been 4 days. I've called everyday and they state "there is a ticket in to send the receipt". The person rushes me to get off the phone each time I call to get a copy of the receipt. If I don't get an explanation for why the charge is 30% higher than local competitors or the receipt I will be submitting them to the BBB. The customer services was great at scheduling and getting the work done but based on the post work experience I wouldn't recommend this company since they are also 30% more than local garage door repair companies. I believe the work is contracted out since my charge was to a company in Delaware instead of MO and not under the same company name. Also the address isn't real on the website! It's a different companies address! BEWARE! Update: still haven't received my receipt for the work that was done, been told I would be called back by a manager, and would have my receipt within a certain timeframe. DO NOT USE THIS COMPANY!
Anonymous Review
Published:over 1 year ago
Google5Austin King arrived to fix our garage door. He was efficient, knowledgeable, and fast. He communicated with us step of the way. What a terrifc experience with this garage company. We're very glad with the results and will certainly use this company again. We highly recommend them to you.
Anonymous Review
Published:over 1 year ago
Google5Calvin Skeen replaced broken springs and serviced our garage door. He was and was skilled in the required work. He offered terrifc suggestions and took a sincere interest in our issue. We would endorse Calvin for garage door repair.
Anonymous Review
Published:almost 2 years ago
Google4Lost one of my old remotes for my Garage Door, Customer work was fast and nice, they had all of my information and scheduled me for the next day. Service Tech Colton arrived right on the time requested. Professional and well mannered. Provided great service and answered all of my concerns