Reviews for Renner Garage Door of St Louis
Rating
86Google: 4.5 ⭐BBB: A+BBB AccreditedYelp: 4.5 ⭐Angi: AIs this your business? Claim Here
Address
Hours
- Monday8 AM-4:30 PM
- Tuesday8 AM-4:30 PM
- Wednesday8 AM-4:30 PM
- Thursday8 AM-4:30 PM
- Friday8 AM-4:30 PM
- SaturdayClosed
- SundayClosed
Contact
Featured Reviews
Anonymous Review
Published:over 1 year ago
Google5Micah was our Technician and I must add a very good one. He was knowledgeable and did a great job. My husband and I both enjoyed his time with us. Employees like him are hard to find. Thank you for sending such a nice man. Ken and Kathy Koncki.w A
Anonymous Review
Published:over 1 year ago
Google5We had a spring break on our 2 car garage and our single garage door was sounding really rough. Our technician changed the tension springs very efficiently and went over with us in detail how to properly lubricate both doors. Turns out that was all the single door needed. Excellent service at a great price, $325 to change the springs on the big door, lubricate both doors, and taking the time to educate us properly on maintaining the doors and how to lubricate them. Also, very prompt response time, came in the early afternoon after a morning call! Our technician, John was a real pro, Not only great at his job, but also did a great job, teaching us what we needed to know to properly maintain our doors as well, which was greatly appreciated!
Anonymous Review
Published:over 1 year ago
Google5The Service man was John. He called before he came to tell me he was on the way. He showed up on time. John then very efficiently solved the broken spring problem. He then asked "anything else"? I said there were a couple of issues with my doors, but that was not why I called. John then began to fix a light issue with the door and fixed a button problem that I had with the door. He completed those tasks in a very short period of time, he explained why those problems had gotten to the point of failing and explained how he corrected those problems. John will be the reason I call Renner when my garage door fails in the future. John is a top notch employee and really knows his stuff. In addition John is friendly. I highly recommend Renner Door, and if you get John, you will be very happy. Dan Donnelly
Review from Libby B.
Published:over 1 year ago
Yelp5For the first time in my history of home ownership across 30 years and three homes, my garage door broke last night. I was standing in my laundry room and heard a huge crash and did not know where it came from. Came to find out - when I couldn't park in the garage and started messing around trying to get it to open. A sticker on the door gave me the name and phone number of the original installer back in 2011 - Renner Garage Door. I called - after hours - and they took my information. Spoke with Veronica first thing this morning...she put me on a brief hold and came back on the line to say her repairman, John, would work me into his schedule and be out some time in the afternoon. I live in the city of STL - where car thefts and break-ins occur regularly for cars parked on the street - so I really appreciated the prompt response time. John arrived earlier than expected. He walked in, looked at it and immediately knew my spring was broken. He had it working within 20 minutes of arrival, and as he worked he answered my myriad of questions along the way. Last night, when I was going through the paperwork left attached to the garage door when it was installed - I discovered that part of the maintenance of owning a garage door is to oil the metal parts - periodically. John said annually is good. I had never known this - and I share it now, for other homeowners who may not be aware. My door is working better than it has in my recent experience. Much quieter and smoother opening and closing. So happy - and the price I paid was fair considering the speed of response and the improvement in the functioning of the door. I will happily recommend John and Veronica and Renner to anyone who needs garage door service.
Anonymous Review
Published:over 1 year ago
Google2They sent a guy to my house that said I had to replace the springs. I replaced both of them and the next day my garage was all messed up. I had to call someone else because they didn't have anyone available and the other guy said that I needed a whole new motor and everything because the Renner guy put in the wrong size spring. So I spent $350 for nothing and the next day over $`1k to put everything new. I talked to the manager who said they would at least give me some of the money back but never heard from them again. I gave 2 stars because Veronica who I talked to on the phone was great and the guy did show up here on the same day, but don't recommend
Anonymous Review
Published:over 1 year ago
Google5So impressed with Renner Garage Door. From Veronica who scheduled my service to John who did the repair. Courteous, personable, knowledgeable and reasonably priced. Definitely recommend. Thank You
Anonymous Review
Published:almost 2 years ago
Google5Veronica, with Renner Garage Door Company scheduled my appointment around my schedule and John the service technician arrived on time and immediately explained what the problem is. John did an excellent job fixing the issue and had me up and running in about 30 minutes. Thank you, John & Veronica.
Anonymous Review
Published:over 2 years ago
Google5I had a simple job that needed to be done. Renner was very quick to give me a quote and had the technician out the next morning to do the job! This is the second time I've used them, and will use them again in the future
Anonymous Review
Published:over 2 years ago
Google5Brenden did a great job installing our new 8-foot tall, two-car garage door. It works perfect. He also took the time to give us some tips on how to use the remotes. We are happy to recommend Renner Garage Door.
Review from Jackie S.
Published:over 2 years ago
Yelp5I left a review last week due to poor communication, and I'm updating now. I was contacted almost immediately by the owner, who was very apologetic for the lack of communication when I reached out for help when my garage door would not close. He was very helpful and got a service technician out within a couple of days to check everything over. I appreciate the courteous response and quick service, and I feel so much better about using Renner.
Review from Beth B.
Published:over 3 years ago
Yelp5Our garage door torsion spring broke. I made a few calls to see how soon we could get it fixed. I knew it would be a long shot due to the upcoming holidays to get it done before Thanksgiving. To my surprise Renner Garage Door was able to get a technician for the next day at 8-9 am. The next day at 8am, Matthew arrived. He had the old springs out and the new one installed and adjusted in 30 minutes. He even completed some preventative that I had overlooked over the years. The door has never been so quiet. He went on to give me tips on the maintenance that we'll help get more years of service from the door. It is refreshing to see a technician take time to explain what he did. I certainly appreciate Renner Garage Door and Matthew for such a good job. Thank you from an extremely satisfied customer.
Review from Jeffrey S.
Published:almost 4 years ago
Yelp5They installed my original garage doors in 1999 when house was built. We had new doors and openers installed thru Costco in 2021. New doors look great and Renner was easy to work with
Review from Terry J.
Published:about 6 years ago
Yelp5John from Renner Supply just replaced our single car garage opener today. Could not have been more pleased with his service. He was a total professional, focused on the job and very personable. Garage door works perfectly with the new belt drive. I expected nothing less from a US Marine, thanks for your service John, Semper Fi!
Review from Chris W.
Published:about 6 years ago
Yelp1I spoke with Asheley, and told her my problem. Worker came out for spring issue, that was not communicated over the phone. Worker came to the home quoting a entire different price. They charge double one company charges 85$ a spring, they charged me 175$ for one spring. Had a conversation with Asheley over the phone after worker came to the home. She showed no remorse, and did not even apologize for taking an order she knew that they did not complete or give a quote for. Horrible services, no discount for the misunderstanding on their part, plus a double charge, horrible customer services. I was also informed by her that's fine if you do not want to use again. Bad experience, would not recommend again.
Review from J C.
Published:over 6 years ago
Yelp5Rik, the owner is very responsive, He provided a competitive and fair price for the replacement of my garage door. The job was completed timely as agreed. Rik is very knowledgeable. I would recommend him to others considering the replacement or repair of their door
Review from Victoria V.
Published:over 6 years ago
Yelp5Every time that I call Renner they respond quickly, and with great value for my dollar. They are honest and not out to sell me the most expensive solution to my garage issues. The garage door opener that they installed has been a real improvement!
Review from VICTORIA V.
Published:over 6 years ago
Angi5Earlier this year we had had a spring replaced by Renner, as it had broken. They did a very professional job and SAVED US MONEY by only doing the work that was required to make our garage door operational again. I should mention that we also used them at a previous address in 2015-16 to replace our garage doors and were very pleased with both the quality of the work and the price. This time (Aug 2018), we called because we were finding our garage door open when we had not opened it. We tried changing the code a couple of times but this did not address the issue for long. Rather than have them attempt to fix it, we instead replaced the garage door opener so that we could take advantage of the extra security features that a new one tied to wifi offers. They were very responsive, and the repair was promptly done. I'm very impressed with this company, not only because they are professional, but they don't try to sell me things that I do not need. The opener has met all expectations. Bravo for a job well done, again! Services Rendered: Garage Door Opener Replacement
Review from Dwane L.
Published:over 6 years ago
Yelp5Called regarding a broken garage door spring. Tech came out next day, was very friendly, and quickly completed the repair. Total repair took under 30 minutes. Very pleased!
Review from Sandra K.
Published:about 8 years ago
Angi5They were very professional, on time and did a very good job. I’ve used them in the pass. Services Rendered: I used them for garage door services.
Review from Larry M.
Published:almost 9 years ago
Yelp5Needed a $35 part for a DIY repair my on garage door. Discovered Renner was about a 20 minute drive from my home. Although a small purchase, I was treated like I was making a large purchase. The staff in the office and "boys" in the back help me get exactly what I needed. Great service and a nice price.