Overhead Door Company of Tulsa - Commercial
Tulsa, Ok
Rating
68Google: 2.5 ⭐BBB: A+BBB AccreditedIs this your business? Claim Here
Address
Hours
- Monday7 AM-5 PM
- Tuesday7 AM-5 PM
- Wednesday7 AM-5 PM
- Thursday7 AM-5 PM
- Friday7 AM-5 PM
- SaturdayClosed
- SundayClosed
Contact
Featured Reviews
Review from Austin Armstrong
Published:October 30, 2020
Google5Overhead Door's two guys came out and removed the damaged/dented garage door and installed a new, upgraded one in 2 hours flat. Its got paintable vinyl on either side with insulation in the center that warmed up the garage in an hour after install. It was a helluva job they did, and you could tell how much experience they had by watching them work. 5 star. 👍🏻
Review from Deven Gibbs
Published:June 4, 2020
Google1WORST customer service we've ever experienced! Lack of communication, lack of accountability on multiple fronts, and ultimately failed to deliver in every way. Absolutely would not recommend if you have any expectation of a pleasant or timely project. It took us weeks just to get someone to answer our call/questions after we initially ordered. Weeks after our door was estimated to be delivered. Then we were told we were the problem by the owner himself after he hid from our calls like a coward. Everyone can understand that delays can be inevitable, but refusing to communicate or update customers so they can plan accordingly is unacceptable. Save yourself from this treatment, not worth it.
Review from Jim Denney
Published:October 6, 2019
Google5Had a spring and a cable go out on my garage door on a Saturday. I gave the emergency number a call and got an estimate. The service tech came out within the hour, fixed the door perfectly, and charged exactly what the estimate was. Great job.
Review from Jacob Lockmiller
Published:July 15, 2016
Google2The tech did a great job, but one of the people in the office, Pam was completely unwilling to help. They misplaced my claim information that came from the home warranty and tried to blame it on anyone, but themselves. This caused them to not even call me for two days after I submitted the claim and received confirmation that they were the contractors. I expected them to at least contact my home warranty company to get the information they needed, but no, they just said "you have to reschedule". I told them I'm not taking another day off of work for this and that I'm requesting a different contractor, leaving a complaint and adding a bad review everywhere I can.
Review from J S
Published:September 3, 2015
Google3I've used Overhead Door at least two...maybe three times. Their technicians are great people, however i would not jump up and down while recommending this company due to my most recent experience. They came and diagnosed an issue with my opener, ordered a part that was not in stock, and advised it would be one week. I was okay with one week because that's what the technician said needed to happen. Well...someone ordered the wrong part. Now i'm going to be down for what is likely to be TWO WEEKS. I'm not okay with that. I'm out at least 5 minutes a day for an additional week manually opening/closing my garage door. Does Overhead Door offer to pay me for my time due to their error as i paid them for theirs???? Nope. I pay full price. What if they order the wrong part again? What if it happens three times?? I pay them for my time? Absurd. These folks are okay all-around. I hate to let the one and only bad experience carry too much weight but still advisable to at least check out other garage repair providers in Tulsa.
Anonymous Review
Google1Had Overhead Door out to repair my Garage Door Opener. I had to guide the tech on what was wrong with it, after him saying it was the rollers. The Opener started working as soon as the cover was removed. He was at the call for 5 min and charged me a full Service price. Then said if I buy a new opener he would remove the service fee. I called the office and left a message, no one returned my call. Then a week later I get a call about "my new opener being ready to install." Terrible service and not an honest company.
Anonymous Review
Google2The customer service was pretty sad. Both people I talked to sounded rushed and bored. The first person listened to my question, told me to hold, and transferred me to someone else without telling that person what I was hoping to find out. So I ask my question once again and the answer I received was "sorry, we can't help." I asked if they knew anyone who could and all I heard was, "nope." That alone will motivate me to give business to someone else who at least seems to care (even a little!).
Anonymous Review
Google5Overhead Door's two guys came out and removed the damaged/dented garage door and installed a new, upgraded one in 2 hours flat. Its got paintable vinyl on either side with insulation in the center that warmed up the garage in an hour after install. It was a helluva job they did, and you could tell how much experience they had by watching them work. 5 star.
Anonymous Review
Google1WORST customer service we've ever experienced! Lack of communication, lack of accountability on multiple fronts, and ultimately failed to deliver in every way. Absolutely would not recommend if you have any expectation of a pleasant or timely project. It took us weeks just to get someone to answer our call/questions after we initially ordered. Weeks after our door was estimated to be delivered. Then we were told we were the problem by the owner himself after he hid from our calls like a coward. Everyone can understand that delays can be inevitable, but refusing to communicate or update customers so they can plan accordingly is unacceptable. Save yourself from this treatment, not worth it.
Anonymous Review
Google5Had a spring and a cable go out on my garage door on a Saturday. I gave the emergency number a call and got an estimate. The service tech came out within the hour, fixed the door perfectly, and charged exactly what the estimate was. Great job.