Reviews for Overhead Door Company of Longview
Rating
61Google: 4 ⭐Is this your business? Claim Here
Address
Hours
- Monday7 AM-5 PM
- Tuesday7 AM-5 PM
- Wednesday7 AM-5 PM
- Thursday7 AM-5 PM
- Friday7 AM-5 PM
- SaturdayClosed
- SundayClosed
Contact
Featured Reviews
Anonymous Review
Published:over 1 year ago
Google5My springs broke on my garage door, the technician came out Avery Carter, very professional explained everything to me & gave me a reasonable quote. it was a great experience. He's a topnotch technician. I will be using this service in the near future.
Anonymous Review
Published:over 1 year ago
Google5Avery Carter from Overhead Garage Doors did an incredible job on fixing the broken spring and made our door open and close smoother and quieter than ever. He worked quietly, rapidly, and effectively. Choose Avery Carter and Overhead Garage Door in Longview for a great job!
Anonymous Review
Published:almost 2 years ago
Google1I ordered a garage door well over 6 weeks ago. Was told it would be in within 3 Weeks and up by 4. I have called repeatedly for 2 weeks! I have gotten every excuse in the world. The scheduler has been out, not enough installers....but when you say I will find out what is going on and will call you back, and not doing what you say you are going to do....is BAD BUSINESS! Very disappointed in this company and how they run this business
Anonymous Review
Published:about 2 years ago
Google5Recently had issues with grinding and door sluggish and considered replacing garage door. We had superior evaluation and recommendation of replacing ball bearings without needing to replace it. This was followed by quick replacement of bearings. Door is quieter and moves efficiently. Very pleased with their service.
Anonymous Review
Published:over 2 years ago
Google5Had OGD to come out to reprogram my garage door and fix the chain that was off the sprocket. Josh Jackson was the service guy and did an awesome job, very professional and even sprayed my hinges and rollers because the door was very noisey. Highly recommend Josh to anyone looking for service to their garage door .
Anonymous Review
Published:over 2 years ago
Google1Horrible costumer service!!! I ordered my door last September 2021 in January they came in and installed a defective door with imperfections and crooked metal pieces. When I called and complain I was told it was a temporary door but if I liked it I could keep it and get a discount. I chose to have my new door and not the temporary door since it was full of imperfections. They never came back to install my new door and now they continue to bill me for a new door that I don't have. I don't know how many times I have asked to speak with my sales person Mark Ricks apparently he's always in a meeting or not available but never has he returned my calls. One time I was even blamed by the receptionist she said it was a miscommunication in my part and according to her I agreed to pay for a used door. Makes no sense who would order a used door to begin with for a brand new home. Just pitiful!! Please don't give this company your business it's just not worth it.
Anonymous Review
Published:over 2 years ago
Google1Overhead door of Longview replaced motor and tension springs several years back on a 25 year old door. Came time to replace the entire system but after 4 phone calls to the local store, I still cannot get an estimate to replace. I was told each time I called that someone would return my call. They have not returned call.
Anonymous Review
Published:over 3 years ago
Google5The customer service has been outstanding and I live an hour from the Longview location. We ordered a custom door and hit a couple little snafus but they got us a temporary door and the installers (who were very professional) figured out a temporary solution until a permanent one can be made when a couple panels weren't right (manufacturing issue). Mr. Dale is such a sweetheart and has kept me up to date with everything. The entire office staff has been wonderful as well. I highly recommend doing business with Overhead Door!