Reviews for R&S Overhead Garage Door of Texas, Inc.
Rating
81Google: 4.5 ⭐Yelp: 4 ⭐Is this your business? Claim Here
Address
Hours
- Monday8 AM-4:30 PM
- Tuesday8 AM-4:30 PM
- Wednesday8 AM-4:30 PM
- Thursday8 AM-4:30 PM
- Friday8 AM-4:30 PM
- SaturdayClosed
- SundayClosed
Contact
Featured Reviews
Anonymous Review
Published:about 1 year ago
Google5Techs (Edson and Felipe) showed up on time as promised and took care of my swing gate problem quickly and efficiently. They were professional, knowledgeable, and explained everything they did very well. I am most satisfied with their service and would recommend R&S and Edson and Felipe without reservation.
Anonymous Review
Published:about 1 year ago
Google5Edson Linares and Felipe did amazing! He was super helpful and informative. I am a manager over at an apt complex, Town Lake Apartment, and I am not super familar with gate operations. I asked him what seemed to be the issue with the gates to prevent future issues. He went as far as taking me to the gates, thoroughly explaining the issue and recommendations to prevent issues from happening again. Like i said, gate operations are not my forte, so that fact that he was able to explain the issue in a way that was easy for me to understand was very appreciated. 10/10. thank you again! Every time we need assistance, they do the job above and beyond. (This was from 2months ago and today)
Anonymous Review
Published:over 1 year ago
Google5From the moment they arrived, Edson and Felipe demonstrated a high level of professionalism. They were punctual, courteous, and took the time to explain the issue and the steps they would take to resolve it. If you're in need of professional and reliable service for your gate or any security system, I wholeheartedly recommend R&S. Their exceptional service and expertise have earned them our trust, and we wouldn't hesitate to call on them again in the future. Thank you both for your outstanding work!
Anonymous Review
Published:over 1 year ago
Google5We had R&S down at our apartment complex to fix a gate in the second building and they were amazing! I really recommend these guys if you eve need any help with your gates or any locks around your home. Edson and Felipe helped us out specifically and they had amazing customer service. Thanks you guys!
Anonymous Review
Published:over 1 year ago
Google5Bailey Keetch has been our technician multiple visits. He is energetic and excited about providing quality service. During his last visit the fix was simple, but he took the time to check all 20+ roll up doors on site.
Anonymous Review
Published:over 1 year ago
Google5R&S came out for our emergency call. They went above and beyond fixing our apartment community parking lot with quality work and welds. They even added additional signage. Thank you Edson and Felipe, we will make sure to call you in the future!
Anonymous Review
Published:over 1 year ago
Google5R&S Overhead Door Company of Austin was excellent they where on time for an emergency call on a Friday,When the tech showed up on site he looked at my garage door tracks and new right away what the problem was and made the repair. The techs Edson and Felipe are very thorough and knowledable and always very pleasant
Anonymous Review
Published:over 1 year ago
Google5Felipe and Bailey did an amazing job at my store. Very professional and knowledgeable. I would recommend their services to anyone that needs repairs Easy to understand and takes time to explain everything. Amazing job thank you so much.
Review from Richard M.
Published:over 3 years ago
Yelp2I caught the technicians in several lies. They lied about their experience and they lied to their employer to attempt to shift the blame for the outcome to me as the customer. They left my door in worse condition than when they first arrived. They only seem motivated by potential upselling instead of providing a true service. I assume they are paid on commission.
Review from Pablo N.
Published:over 4 years ago
Yelp5This was our first time dealing with R&S. Adam Sylvia did a great job getting our garage door opener up and running. He was professional and provided great customer service. Thank you
Review from Janice S.
Published:over 4 years ago
Yelp5Wonderful customer service! They resolved the issue with our garage door, ordered the correct part and then had it installed in a timely manner. The technicians who came were very professional, wore masks and were all so friendly. I will use them again in the future should the need arise.
Review from Morgan F.
Published:almost 5 years ago
Yelp5As a property manager, our worst nightmare is normally calling out gate and fob issues. However, Jeff has made our experience with these issues so pleasant we don't have to stress. My entire team can reach out to him anytime, no matter what's going on or time of night and he is literally always there. Recently, I annoyingly called him not knowing he was off...he still showed up, within 10 minutes and took of our fob issues. There is no shady business, he is super up front and honest from the beginning and we never have surprises. I always had issues with previous gate/fob/electronic lock vendors but Jeff and his team (Adam specifically too) have taken so much of that stress off of our plate. Highly recommend and will refer to sister communities for sure!
Review from Sylvia R.
Published:over 5 years ago
Yelp5Terrific service today! Called them at 9am for an unplanned repair to a parking gate that wouldn't close. Garmon Porcayo & Jose Flores arrived promptly before noon and proceeded to have a sensor part replaced and the gate working in less than an hour!! This is really great service. R&S is very consistent in their quality and service. Thank you R&S!
Review from Bryan H.
Published:about 7 years ago
Yelp5Wow! World class customer service! I called R&S and spoke to Mandy at 8am, she had a technician at my home before 9am and my garage was fixed prior to a rain storm. They were half the price of all of the other quotes that came in an hour after the technician Joe was finished with the job! Thanks so much R&S.
Review from Chuck F.
Published:over 8 years ago
Yelp1Very disappointed in this local business! Called 2 days ago looking for some new garage doors, talked to a lady that seemed very helpful but she dropped the ball. I requested a quote for a couple doors with openers etc and was told she would get it right to me via email. If not that evening for sure the next morning. I still have not received anything. They also have my phone number to be able to call me back. Yet no communication what so ever. My only guess is I'm not a commercial account spending thousands of dollars. Very disappointed!!! I was trying to buy local but I have moved on to a national chain and my new doors are on the way!