Reviews for Window World of Upper Cumberland

  • Rating
    70

    Google: 4.5
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  • Hours
    • Monday8 AM-4 PM
    • Tuesday8 AM-4 PM
    • Wednesday8 AM-4 PM
    • Thursday8 AM-4 PM
    • Friday8 AM-4 PM
    • SaturdayClosed
    • SundayClosed
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Featured Reviews

  • Anonymous Review

    Published:
    over 1 year ago
    Google5

    Window World did a great job with our new doors and windows! The quality of the materials and no wood components was a big deal for me, and the installation crew did a great job. Thrilled with the final product!

  • Anonymous Review

    Published:
    over 1 year ago
    Google5

    Windows came in when promised and the installers were great!

  • Anonymous Review

    Published:
    over 1 year ago
    Google5

    This was the second time we used WW our mistake was not having them do all the windows in our house the first time. They were very professional both times we had used them. There were subtle differences in the widows over the three year span which in my mind was do to trying to improve the quality.

  • Anonymous Review

    Published:
    over 1 year ago
    Google5

    I can't say enough about Window World. It was a great experience! Very reasonably priced for 6 windows that were 30 years old. The installers were very friendly and professional. It was evident they had worked as a team before and it showed. Installed my windows and cleaned up in less than 2 hours. Love the new look and the windows, they are holding airtight! I love being able to open the windows and clean the inside and outside.Great job! I would highly recommend!! Thanks so much! Lynda Roberson Cookeville, Tennessee

  • Anonymous Review

    Published:
    almost 2 years ago
    Google5

    I've contracted with Window World twice and have been very please by the process and workmanship on both occasions. They are professional, respectful and accommodating. I highly recommend Window World!

  • Anonymous Review

    Published:
    over 2 years ago
    Google2

    Salesman was knowledgeable and informative or so we thought. Work crew was 5 1/2 hours late to the job site making me reschedule afternoon meetings. Left a mess everywhere they worked found nails in my driveway after they left. Back door was no trimmed properly they will be back in two weeks to reinspect and fix issues. Not pleased at all

  • Anonymous Review

    Published:
    over 3 years ago
    Google1

    Started out good about a year ago. Sales person was great and sold us on the product. Our door almost a full year later is still not right. The doors look out into our backyard pool area and are all glass. The glass fogs so much on one panel there are very few days we can see through it clearly. We requested a new panel. They sent the wrong side, much confusion around this. Today they sent another panel, again the wrong one. We are at a loss. The people we have dealt with along the way in our opinion haven't been the easiest people work with. We feel the installers were rude and disrespectful, apparently the only installers in the area. My hope is that hopefully before the end of the year we will have the door we were hoping for. We were hoping to replace our windows through the same company as their prices are fair, however with what we have been going through for the past year highly unlikely. I'm sure there are people out there who had great experiences with this company. Not the case for us. Perhaps just bad luck or a mixture of that and the human factor of people just not handling things as they should. Sincerely Jeff

  • Anonymous Review

    Published:
    over 3 years ago
    Google5

    Three Custom windows were installed in our master bedroom. The installers called us in advance of their arrival. The installers were professional and very good to ensure they kept the work space clean during the installation. In just over an hour, the old windows were out and the new windows were in. The framing around each window matched the existing framework in color and the caulk used to seal the framework also matched and was smooth and evenly applied around each window frame. We were asked to look over their work to be sure we were satisfied. The windows exceeded our expectations! We highly recommend Window World!

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