Reviews for Garage Tec Automatic Gates & Garage Door Repair
Rating
85Google: 4.5 ⭐Yelp: 3.5 ⭐Is this your business? Claim Here
Address
Hours
- Monday7 AM-9 PM
- Tuesday7 AM-9 PM
- Wednesday7 AM-9 PM
- Thursday7 AM-9 PM
- Friday7 AM-9 PM
- Saturday7 AM-9 PM
- Sunday7 AM-9 PM
Contact
Featured Reviews
Anonymous Review
Published:over 1 year ago
Google5Joel came and did fix our garage door. He was quick and efficient. I highly recommend him.
Anonymous Review
Published:over 1 year ago
Google5Really great experience. Alex is very knowledgeable and provided clear explanation of the work he did and how to maintain the garage door on an ongoing basis. Kept to time. Installation was seamless. Overall awesome experience.
Anonymous Review
Published:over 1 year ago
Google5Wow!!!!! Garage Tec is amazing. Incredibly competent, great communication, always do what they say they are going to do, and reasonably priced. This is my new gate repair company! Alex was amazing too!
Anonymous Review
Published:over 1 year ago
Google5I can't express how impressed I am with their quality commitment. The garage door repair was done so quickly and the results? Fantastic!
Anonymous Review
Published:over 1 year ago
Google5Chose a garage door with advanced security features; the installation was as impressive as the product.
Anonymous Review
Published:over 1 year ago
Google5So grateful for the service technician Manny. Man! He knows his stuff, he's careful to explain what he's doing and he does so cheerfully. Did a great job. When the gate malfunctioned again, he came back out and tweaked so we had a functioning gate again. Great job, Garage Tec!
Anonymous Review
Published:over 1 year ago
Google4With age comes discernment, and I confidently recommend them. Their service is like a fine wine, it gets better with time, workmanship and commitment to customer satisfaction are unmatched, resonates with the wisdom of years in the industry.
Anonymous Review
Published:over 1 year ago
Google5Luis was excellent. He provided fast and efficient work. I would recommend him to anyone!
Anonymous Review
Published:over 1 year ago
Google5Joel did an amazing job finding my garage. He told me my options and shared his perspective on the issues and assured me 90 days warranty if any issues. He fixed it in less than 15 mins and was great in communicating.
Anonymous Review
Published:over 1 year ago
Google1Quoted $350 due to "motor problems and sensor issues" told the service technician that is almost the cost of the new motor so he reduced it to $275. We agreed to the repair thinking it was multiple issues causing the garage door not to work. Once the technician begins to work, turns out it is only a sensor adjustment that was needed. Nearly $300 for the technician to move a sensor! That would have been fine had the technician been honest and said it was a sensor issue but he purposely misled us on where the issue was coming from to justify a higher price. Extremely disappointed. If you have money laying around and want to be misled and over charged then this is the company for you.
Review from Bruce Staats ..
Published:over 1 year ago
Yelp2Things in their favor 1. responded promptly 2. fixed the problem Not in their favor 1. replaced a broken spring with a pair of springs, which by Amazon cost $130 and they charged $589. On site 1 hour.
Review from Mary Beth H.
Published:over 1 year ago
Yelp5Kevin is an amazing technician that works at this company. I trust him with my garage door. He is honest and really strives to help.
Review from C H.
Published:over 2 years ago
Yelp5Rafael was fast,honest, and courteous! He let me know when I should expect him and he was on time. Super easy to schedule and be explained everything. Would definitely recommend!
Review from Roxane M.
Published:almost 3 years ago
Yelp3I called on a Saturday and was promised the repair would be completed on Monday; however, no one came. Tuesday after I called, the tech tried to tell me he called Monday but I didn't answer. Actually, I called him 3 times and got no answer. When he did arrive late Tuesday afternoon I told him that he could NOT charge tax for labor. He informed me they always do. I explained the Texas Comptroller's Office indicated that you are not allowed to charge tax for labor done on a residential dwelling. He took a picture of the information on the estimate and the calculated total without the taxed labor and texted that to his boss. After discussion the tech said I wouldn't be taxed "this time". The work was completed and completed well. I would suggest if you use this company be aware they may be charging you tax for labor.
Review from Gina K.
Published:about 6 years ago
Yelp5These guys are so wonderful, from the time the phone is answered until they've finished the work on your garage doors and pull out of the driveway. Professionalism as we once knew it! Kind, courteous, thorough, and friendly. I recommend them highly. (Oh, and a fair price.) By far the best service! Out of three we contacted, their response and approach was very professional and addressed all questions and concerns; their office is very responsive to calls and to answer any questions. From first contact to get estimate and negotiate the cost to scheduling and install, it has been an effortless experience. Our installer Dani was very friendly, professional, efficient, and pays close attention to his work.
Review from CSpence L.
Published:over 6 years ago
Yelp5I ended up calling Garage Tec out for a service call because our garage door was having issues in extreme cold or extreme heat. I have had three other companies out previously, none of which ever completely fixed the problem (only temporarily, then it would start again). Garage Tec came out and fixed the issue in less than an hour. The door has worked like a charm ever since, with no more issues. The tech was really familiar with our particular Craftsman door opener. Best garage door company in Richardson.
Review from Jeff M.
Published:almost 7 years ago
Yelp5Super easy to work with. I called them, and had an appointment the same day for a garage door that fell off the track. They explained everything that needed to be corrected and came right in on the quote. I recommend them highly and would use them again.
Review from Ken K.
Published:about 7 years ago
Yelp1Look elsewhere. The work performed was satisfactory but the cost was ridiculous. $275 for less than an hour of labor only. Replaced no parts. Rip off.
Review from Chris P.
Published:about 7 years ago
Yelp4The 1st reviewer has put the owner of this small repair operation on the defensive. It's perhaps too small to be on BBB, and when I asked under what name I'd find it, he became agitated. But Luis, the tech who arrived to actually DO all the work, apologized for his boss' want of customer care. The work was done today expeditiously and exactly on the quoted price. Of course, salesman that he was, Luis sweet-talked us into replacing BOTH torsion springs, but that gives us peace of mind. The only quibble I can make with the work was that Luis hadn't charged up his power tool, and had to resort to wrenches. But that inconvenienced him more than it did us. This company operates under several names. Garage Tec (to which we signed over our payment), Same Day Garage Door Repair (found under Google Maps...with a different address), and GDS (Garage Door Services, advised by the telephone answering service). None of them are listed under BBB. So you have fewer recourses if the transaction goes sour. We would advise Garage Tec to get itself listed with Better Business Bureau if only for the increase in customer awareness.
Review from Ken H.
Published:over 9 years ago
Yelp1Very unprofessional installation the door has a 2 inch gap at the bottom and hits at the top. the opener wiring is a knotted mess. not one wire connecter was used. the wires were run the lazy way!! Disappointing and no door seal