Reviews for Lakeland Overhead Door Sales & Service, LLC
Rating
63Google: 3.5 ⭐BBB: A+Angi: FIs this your business? Claim Here
Address
Hours
- Monday8 AM-4:30 PM
- Tuesday8 AM-4:30 PM
- Wednesday8 AM-4:30 PM
- Thursday8 AM-4:30 PM
- Friday8 AM-4:30 PM
- SaturdayClosed
- SundayClosed
Contact
Featured Reviews
Anonymous Review
Published:over 1 year ago
Google5Had two recent experiences with this company. They installed two separate doors at different times. One was a commercial door the other was a small residential door. The smaller door needed additional work to be done to make sure the door would seal better as well as attach to the build better. They were able to perform the required work the SAME day and complete the install. Amanda in the office called me immediately to let me know once the issue was discovered and offered solutions. She was so friendly and helpful thought the entire process, she answered multiple phone calls and questions. Jeff came out personally to meet me on the commercial door and double check measurements to ensure the proper door was ordered. Price was very good and customer service was above and beyond. Will DEFINITELY be doing business with Lakeland Overhead Door again!!! Thank you team for such a wonderful experience.
Anonymous Review
Published:almost 2 years ago
Google5We had them out to fix our garage door yesterday. They were very pleasant to work with. Everything from our phone call to schedule an appointment to when the technician was finished. I will definitely be recommending them to friends and family and calling them again for future work.
Anonymous Review
Published:over 2 years ago
Google5I ran my own garage door company in central Wisconsin, after shutting it down I began referring people to Lakeland. I have only had positive feedback from those referrals, glad to have a company I can trust to help my former customers.
Review from DuWyayne O.
Published:over 4 years ago
Angi1Invoicing procedures need a lot of improvement. Original invoice 3205.00 paid in full then invoice another 2610.00. Threatened us with court proceedings. Then Jeff states they invoiced us for 595.00 of work not yet preformed, but wont refund the money after being caught and confronted. This is a perfect example of why you should never pay a contractor for any work up front or not completed. Services Rendered: New door install and service on other overhead doors.
Anonymous Review
Published:over 4 years ago
Google1Invoicing procedures need a lot of improvement. Original invoice 3205.00 paid in full then invoice another 2610.00. Threatened us with court proceedings. Then Jeff states they invoiced us for 595.00 of work not yet preformed, but wont refund the money after being caught and confronted. This is a perfect example of why you should never pay a contractor for any work up front or not completed.
Anonymous Review
Published:over 5 years ago
Google5They fixed my broken garage door twice, a few years ago and again just a week ago. Both times it was fixed within a few hours of placing the phone call. They do a great job for a reasonable price.
Anonymous Review
Published:over 6 years ago
Google5Stopped in to inquire about a wireless keypad that we bought from Overhead Door for our daughter in Madison. Turns out these folks don't sell that brand of opener but they were very helpful in determining what we needed and getting us the proper equipment. The product worked and we are very happy as is our daughter. Thanks to the staff here.
Anonymous Review
Published:over 7 years ago
Google5After a bad experience with another company I called Lakeland Overhead Door and had a great experience. The work was done quickly, everyone I encountered was friendly and helpful, and the prices were fair. For any future work I will definitely be going back.
Anonymous Review
Published:over 7 years ago
Google1Lakeland website uses terms like dedicated to the best customer service, customer satisfaction, and commitment to the customer. Last week, I had a new WiFi garage door opener installed. When I got home, I asked my wife how Wall controller worked. She said the installer did not show her how it worked. I called Jeff and thanked him for installing the opener but I was disappointed that my wife was not shown how all the buttons on the wall controller worked. Jeff asked me if my wife asked the installer to show him how it worked. I said I do not know but why does that matter. Jeff said if the customer does not ask, we do not tell them how things work because THEY HAVE A LOT MORE JOBS TO DO EACH DAY!! Really....he really did say that! So, if you are taking the time to read this review to determine if you want to do business with Lakeland door, read they value words used on their website and read the words they live by. I for one see a disconnect. I am very disappointed. Buyer beware.
Review from michael R.
Published:over 15 years ago
Angi1Nice looking door at a decent price. Door was not installed properly top panel bent two day after installation and one panel of the door fell out. Customer service after the install was horrible company didn't want to stand behind the install or Manufacture Warranty. Very rude argumentative some of the worst customer service I have ever dealt with. Would never use this company again. Services Rendered: Removed my old garage door and replaced with a new Wayne Dalton 16x7 door.