Reviews for The Garage Door Medic
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70Yelp: 4 ⭐Is this your business? Claim Here
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Featured Reviews
Review from Dale S.
Published:over 3 years ago
Yelp5Very courteous and respectful on the phone. Super easy to set up and they were able to come the same day. Door was fixed in around 40 minutes. The man was very nice and polite, walked me through what was done and what to expect in the future. All in all, this was a completely hassle free experience and I would use them again without thinking about it!
Review from Becky S.
Published:over 3 years ago
Yelp5Had a oopsie - Needed repair on Garage Door. Lady answering phone was kind and professional - expedited a call to a technician. Technician called within 10 minutes - arrived within 30 minutes. Great communication and service provided. Would definitely recommend!!! Thank You -
Review from Ann P.
Published:over 5 years ago
Yelp1We called on a Saturday to schedule a repair for Monday. We gave them our location and times available which they agreed to a morning repair time. They text the morning of supposedly on their way out to let us know there will be an additional $45 fuel charge for being out of area. That was not divulged when the location was given on Saturday. He said he didn't map it out till just now and he can't control our location in relation to his office.
Review from Jessica S.
Published:over 5 years ago
Yelp1I have never left a bad review before but felt like it was necessary in this case to save other people the headache. I would definitely not recommend this company if you value having a garage door that works and good customer service. They initially put in a liftmaster product but then were not able to fix it due to them ordering the wrong part and berating me for asking them about it via text message and liftmaster for having poor customer service. I then spent time on my own ordering the right part from liftmaster and had a liftmaster certified company come and put it in with no problem or headache. Not worth the trouble to deal with a company if they can't service the product they install.
Review from Scott S.
Published:almost 6 years ago
Yelp3After speaking with an associate and giving information and return number I was never contacted again. Perhaps they were really busy when I called. I went another route with a company that set an appointment while I was on the phone with them.
Review from Marsha N.
Published:about 6 years ago
Yelp5Yesterday afternoon my garage door broke and I called The Garage Door Medic. The lady who answered the phone was courteous and very professional, assuring me a serviceman would contact me shortly. Within 10 minutes, Alex, their service technician called and was here very shortly. He also was very courteous and professional. He looked at the door and assessed the problem, and told me what the cost would be to repair it. He did a great job. I appreciate how quickly the company responded. I highly recommend them. Marsha Nolan Rogers
Review from Kristyn R.
Published:about 7 years ago
Yelp5Honest and trustworthy. Did a great job and we are happy with our new garage door motor. Josh was easy to get in touch with, showed up when he said he would, and had a turn-around of less than 24 hours after we figured out what we wanted. Very happy with the customer service and product! Highly recommend.
Review from Jim J.
Published:over 7 years ago
Yelp4Very good, fast service and reasonable cost. I would recommend, very friendly on the phone, gave me a quote and showed up for the repair promptly. Jason was very knowledgeable and answered all my questions
Review from Jacques v.
Published:over 8 years ago
Yelp5Great company. Bill installed my motor last year and responded quickly again this year when my spring broke. He is great about explaining the problem and offering several solutions to solvent the issue. I would highly recommend him.
Review from Russ B.
Published:over 8 years ago
Yelp5The Garage Door Medic was fast, reasonable, and did a great job! I'd recommend them to anyone.