Reviews for Raynor Garage Doors of Louisville

Anonymous Review

Affordable, fast, friendly service. I highly recommend! Thanks y'all.

Review from John N.

Tech showed up late for appointment that was scheduled a week ago. Informed me that to replace a spring was 100 dollars and the service call was 150 dollars tax not included. Although I really needed this repair Im 59 years old and I know when I'm about to get taken advantage of. I declined the service. I called Precision Garage door and they had same day appointment with a 65 dollar service call fee. If you need a garage door installed or repaired I would call Precision. Services Rendered: Spring replacement

Anonymous Review

A very nice lady helped us solve our problem over the phone and saved us a service call. You have to appreciate great customer service like that!!

Anonymous Review

Excellent service all around on a door installation. Everyone I talked to was friendly and helpful. Very competitive pricing. We also had them replace the opener a few years ago and everything went smooth. I'm pretty sure they installed the original door in the mid 70's. Thank's Josh for all the help!

Anonymous Review

Made a mistake on my appointment and man they made up for it. Stayed for 15 hours to get all 5 garage doors on in one day. Class act here. James is a great worker.

Anonymous Review

I had a great experience when our GD opener was malfunctioning. Raynor was able to help correct our problems, fixed the door and we did not break the bank. Very thankful for a wonderful company available on short notice and local.

Anonymous Review

Called Raynor door after having problems with another door company. They told me it would be about a week before they could stop by and give me an estimate. They showed up on the day they said they would and on time. They gave me a reasonable price and told me they could install it the following Monday (this was Thursday) at 12:00. A few minutes before 12 they pulled in my driveway and a couple hours later they were done. The door is very nice and the installer was very friendly. After the experience I had with another door companies unreliability, I was very satisfied with Raynor Door.

Review from Frank G.

perfectly. The techs came in and took care of the job very quickly. Services Rendered: replace garage door opener and adjust door

Anonymous Review

James was professional and fast . Excellent service . Had our new door and opener up and running in no time . 5 stars!

Review from Carole A.

We knew the family for years that own the business. How may would do that for you? Services Rendered: My daughter did something with my garage door opener. We called them and he tried to tell us what to do over the phone. He said he's come out and do it and he did.

Review from Terry S.

Someone from Raynor came to the house to provide an estimate to put on a new garage door for a two-car plus garage. Several different models were shown, with no pressure to choose any one particular model. We chose a more expensive model that had great insulation and a look that we were wanting. Worker arrived promptly as planned, took down the old garage door and single-handedly put up the new door. I spent a fair amount of time with the installer out of my own curiosity. He was very willing to engage in conversation while he worked. I was amazed at how agile he was in managing some pretty heaving parts. Clearly he had done this many times. He knew his work well. It took him several hours to complete the work, ad left a very clean work-site afterwards. Services Rendered: Take down old two-car garage door and install a new one

Review from Daniel B.

Showed up on time and did a great job. However, If you have Homelink garage door system on your car, yes it is the standard which comes on most cars, do not use Raynor. They put a new opener on my door and when I tried to program the homelink system, 3 different cars, they would not program. I called the installer and he was not surprised. He told me they know about the problem but do not offer the adapter unless you call and tell them it does not work, Really poor way of doing business. When I called the office it was easy to see what the problem was. They think that is an acceptable way to treat customers. When I told them "From a customer perspective, I wish you would have told me your opener wouldn't work or at the very least bring an adaptor with you." All I got was attitude and the fact that he has been doing this for 25 years. Do yourself a favor and go someplace else. Services Rendered: Replaced garage door opener

Review from Rajen P.

good Services Rendered: Garage door spring broken. They were on time and replaced it to our satisfaction.

Review from Cecelia M.

Review from Charles F.

We had issue at rental home with previously replaced spring on delapidated 60 yr old wood doors that broke after they were fixed by Raynor. When I addressed it with the owner, he calmly gave me several different options of replacing the spring again, replacing the spring system with updated new system and wires or getting 2 new doors which would include the whole system of springs and wires and get it up to par. He also graciously agreed to put the previous recent repair toward the new doors. Raynor has done numerous jobs for me and their work on springs and doors is always beyond reproach. They know what they are doing and have great service. Services Rendered: Replaced 2 single garage doors at house.

Review from Matt I.

I called them as they came recommended by a friend, the person on the phone was very helpful in making sure I picked out the right system for my needs, we agreed on the price and setup an appointment. I work really long hours, early morning till late at night most days and upon explaining this he called one of his installers that agreed to come into work almost 2 hours early that morning, that along blew me away. Next morning at 6am the installer pulls in right on the dot, he got straight to work without a hitch. The guy was one of the nicest contractors I have ever dealt with, very helpful and informative. He showed my where my old one failed and explained very clearly all the features of my new system. He finished up about 30 minutes sooner that scheduled and everything worked the first time and looked perfect. I cant recommend this group enough. from the first call to the completion of the install was 24 hours! Everyone I dealt with knew their stuff, very professional. i will definitely use them if needed in the future. Services Rendered: Install new lift for the garage door.

Review from Steve M.

great Services Rendered: sold parts

Anonymous Review

Excellent service. My first call was answered promptly. The person at the other end (I think it was Brittany) was very courteous and she gave me appointment between 3 and 6 pm. The service person was really good and on time. His name was Eric and he did the job professionally. He not only fixed the garage door opener that was an issue but he greased the other garage door opener too. That was over and above what he was supposed to do. Excellent service. I would definitely recommend it.