The Overhead Door Company of Abilene
Abilene, Tx
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85BBB: A+Is this your business? Claim Here
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Featured Reviews
Review from Draxx Bergeron
Published:July 1, 2025
Google5Overhead Doors was great to work with, from dealing with Jeff the service technician, the office representative, and the owner. They were all professional, personable and, most importantly, effective/efficient at repairing my garage door. As a veteran, my first inclination was to go with a veteran-owned company like the one I originally used - I believe they’re called Veteran Garage Doors or something like that. They misdiagnosed the issue and quoted a repair cost of $450. Thankfully, Jeff with Overhead inspected my broken unit and immediately saw that it only needed a capacitor replacement. That’s an honest $180 job. Shame on you Veterans. My experience was superb and I would highly recommend Overhead to everyone. I have two points of constructive criticism— (1) modernize your methods of payment and (2) offer a veterans/service member discount. I had to physically drive to Overhead’s office to pay. In this day and age, most establishments allow online payments or a way to pay immediately at the conclusion of the work. And two, it’s easier than ever in Texas to prove if someone is/was a service member. I know Stolen Valor (when people falsely claim to be a service member to obtain benefits) exists, but showing proof from your Texas drivers license or a copy of the DD-214 could be the required step before granting a veterans discount. Just a thought. Thank you.
Review from Ann Inbody
Published:February 26, 2025
Google5Same day service. Technican was on time and was very friendly/polite. He figured out I needed a new wall mount switch. Unfortunately didn't have any on the truck but said they'd call when they got some in. For fast friendly service I highly recommend overhead door company.
Review from Mark W
Published:February 27, 2024
Google1Had to wait weeks for my install then the day they were supposed to come they called and canceled said that they couldn't make it and needed to reschedule. Then when the door was installed they apparently placed it to close to a light in the container so the door didn't roll up right because it was hitting the light when I went into the container a guide that was left on the door on both sides was on the floor so I figured that was the problem and called for a service call the tech told me that they should have been removed at install and how should i have known that Candace never told me if there was not a warranty issue there would be a $175.00 service call fee normally you would think that would be stated before going out he was here for 5 minutes that is an outrageous fee for removing the light that should have been done when installing the door I told him I could do it myself and he said that he would do it no problem. Side note that light wasn't a working light and didn't even have any wires going to it.
Review from Mary Burke
Published:February 27, 2024
Google5Sam from Overhead Door Company was incredibly helpful and kind. After assessing the situation and teaching me a few things about garage doors, he returned less than an hour later with the supplies to fix my garage door. This is our second time calling Overhear Door Company (the first time was years ago for a completely different reason), and both occurrences were positive. Today was an ideal situation. I called the office a little after 8:00 a.m., Sam arrived at 8:50 a.m., and was done no later than 10:00 a.m. I'd recommend Overhead Door Company any time you need help with your garage door!
Review from James Green
Published:February 27, 2024
Google5Actually measured my door and provided the correct springs for the size of my door. Fixed within an hour, did have to schedule a day prior. Friendly and great customer service. Price range was about what everyone else would charge for spring replacements.
Review from darren crider
Published:February 27, 2024
Google5I had a single torsion spring break on my garage door, so I emailed them with some information. A few hours later, a very nice lady called and set an appointment for Dylan to come do the necessary repair. He had the parts with him in the truck, replaced the broken spring, and straightened the bent track that the rollers run in. Great customer service, extremely affordable pricing, and very thorough job completed in a timely manner. I will use them in the future and suggest them to anyone I hear that needs garage repair or install. Thank you!!!
Review from patricia rollins
Published:February 27, 2022
Google5My garage door would open only a few inches when I got home from work Saturday night and Monday morning I went to an inservice at work and told a coworker my situation. He suggested calling Overhead Door and I did when I got home. The receptionist was so helpful and said she could have someone over in 3 hours! Sam showed called to let me know he was on the way to fix my broken spring. He arrived and it was so refreshing to have someone so professional and competent. He went in the garage and he was right! He showed me I had a broken spring! He said he was able to diagnose my problem from my description of my problem! He had my door fixed within the hour! He took the time to explain how my door operated and what I need to do to properly maintain it! Sam is friendly and outgoing and demonstrates a natural ability to quickly establish an excellent rapport with his customers! Sam, thank you! You are awesome! Thank you Overhead Door for such a prompt and efficient response!
Review from Kimberly Strickland
Published:February 27, 2021
Google5An amazing job done by the people at Overhead Door company. I had a custom job done due to a support beam in the garage. Sam installed our garage door. He was awesome. He worked hard, was polite, and did an amazing job installing our garage door. I was impressed with the job from start to finish. I was pleased with our initial bid, the communication, and the service. The price was extremely reasonable. I will be using Overhead Door Company for all of our rentals!