Annapolis Garage Doors, Inc.
Annapolis, Md
Rating
89BBB: A+Angi: AIs this your business? Claim Here
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Featured Reviews
Review from K Lepine
Published:February 26, 2025
Google5We had a repair done by Best Garage Door Repair at one of our properties recently and the tech arrived on time and prepared to assess the damage and do the repair in one visit. Price was competitive and workmanship was excellent. Five stars!
Review from Louise Devanny
Published:February 26, 2025
Google5Very pleased with the prompt and courteous service I received. Both my garage doors had issues, the electric clickers weren’t working and one door the spring and wire were shot. Within two hours time both doors were fixed better than new. I had no mess to clean up. The charge was pricey, but worth every penny to be safe. Highly recommend their service.
Review from Christina Wurster
Published:February 26, 2025
Google2I don’t write reviews, but I lost sleep on this decision. Service was good and technician was good, albeit really late. There was no effort to suggest ways to save money. This is a central dispatch / aggregator company of some kind; it wasn’t Annapolis but Williamson Best Garage Doors that showed. In researching pricing afterwards; their markup on parts (e.g. openers, belts, track, and a spring) was more than 100% markup compared to buying and installing through home improvement stores. eg. $700 vs <$300 for a mid-grade Chamberlain opener. I easily spent $1000 more than I needed to on the 2 opener installations and $250 more on a spring repair. Labor rates were not as out of range but still on high end. The price gauging on the parts/openers is outrageous and I am so disappointed; I don’t feel that I got the value for the $$ and pricing was not competitive as noted in reviews. Lesson learned. The tech said the company needs to make money but a 10-20% markup is reasonable not 100% plus. I should have just taken the estimate and got other quotes, but based on the reviews, so many indicated competitive and reasonable pricing (not the case). Take caution on the reviews and do your own research and if it’s not an emergency repair get other quotes. Also, the actual service company may not be Annapolis Best Garage Door Repair.
Review from jennifer stolzenberg
Published:February 26, 2025
Google5We can't say enough about our experience with Annapolis Best Garage Door Repair! They were very responsive and showed up on a Sunday. We were given a 2-hour window and Ken called to let us know when he was 30 minutes out. We won't hesitate to utilize their services in the future.
Review from Jeff Anderson
Published:February 27, 2024
Google2Scheduling an appointment was easy and the technician was friendly so giving 2 stars. My opener was having issues over the weekend, it kept getting stuck and needed 2 or 3 attempts before opening all the way. I noticed a few bolts were loose so I tightened them which improved performance. When the tech arrived on Monday, he watched and listened to it but said everything sounded great, he would love to tell me that there was something to fix but said it seems in good condition. Then offered to do a general service which I thought would be great. Turns out that general service consists of tightening the bolts (again) and spraying WD-40, less than 5 min of work and cost $99 plus a $30 service fee. I may use their service again but ONLY if an actual repair is needed, I will never pay for a "general service" again.
Review from Kyle McLaughlin
Published:February 27, 2021
Google5These guys were great. I shopped around a bit and their prices were very competitive. Ken was a great technician. He was kind, courteous and took the time to answer ALL of my questions and looked over my older system after installing the new system. He gave me an honest assessment of what to look for in routine maintenance. Stop searching and give these folks a call.
Review from Debbie Beatley
Published:February 28, 2020
Google5Very pleased with Annapolis Best Garage Door Repair. Izzy, the tech, was very polite, knowledgeable and professional. He was running a few minutes late on a previous job and took the time to call me and let me know he would be a little late. That was wonderful! He tuned up and lubricated our garage door system, which sounded like a train, and it worked great. The price was right and he explained what he was doing and why. Also pointed out some things we should watch for. I highly recommend this company!
Review from Colleen McGilvray
Published:February 28, 2020
Google5Annapolis Best Garage has been excellent to work with on both occasions required. The first visit was a repair which was quick and easy. The cost was explained and did not change. The second occasion was a garage door replacement. The repairman was professional and courteous. He stayed late until the job was completed. I would recommend this company and their employees to anyone looking for garage repair/replacement.
Review from Katherine F.
Angi5The owner George came out the morning after calling. George was very knowledgeable and provided all the pertinent information without trying to sell me on anything. This allowed me to make an informed decision on what was best for us based upon our needs. We were scheduled within a few days after deciding on what openers to purchase. Matt and Shaun arrived on time, were very tidy and overall did a great job. Once finished they answered all our questions regarding specific features and operation of our new openers. Planning to hire again when it's time for new doors. Services Rendered: New garage door openers installed and extension spring replaced.
Review from sd S.
Angi5Great they showed up on time got right to work and wrapped the job up. Very happy with the service provide. Services Rendered: Repair of pully and tune-up
Review from BRIGID H.
Angi5After accurately diagnosing the source of the problem, Annapolis Garage Doors returned the following morning to carry out the work. Within an hour, my garage doors were working better than they had been before! Services Rendered: garage door repair
Review from Jeff M.
Angi5I requested a quote from Annapolis Garage Doors for installation of a new opener and servicing for two doors. George got back to me right away -- calling me the next day. After texting him door measurements and a few pictures of the work to be done, George gave me an instant (and accurate) quote. A few days later, his team showed up after letting me know that day that they were running an hour behind. The delay didn't bother me, and I appreciated their prompt communication. Once they showed up, they went right to work, installing one new opener and servicing both doors (new springs on one door) -- finishing in about 1 hour. They showed me how everything worked, answered all my questions, and programmed the new keypad. A great experience from start to finish. We'll be using them again when it's time to replace the other opener. Services Rendered: Garage Door Opener Installation and Service
Review from Elizabeth E.
Angi1They made appointments twice to come to our house and didn't show up each day. They said a tech would call us each time and made a timed appointment. Each time a tech never called and no one showed up. I don't know what their problem was but I will not do business with anyone who does not follow thru on appointment. Services Rendered: wanted garage door replacement
Review from Mary M.
Angi5Fine. They came on the same day I called to enable me to get my car out of the garage and came back the next day (!!) to replace the damaged panels with new ones. Timely, courteous, efficient. I would highly recommend them. Services Rendered: Garage door repair: replacement of 2 damaged panels
Review from Donna C.
Angi5The company was excellent. Their service level was a 10. They came out and installed 2 new garage door openers. Their team was polite, professional and expedited the repairs. They were honest and upfront for additional work they suggested and their price was fair. Professional work at a fair price. I highly recommend their services. Services Rendered: Garage Door Repair
Review from Michael G.
Angi5Outstanding from every aspect Services Rendered: Installation of new garage door opener
Review from Gregory D.
Angi5Absolutely top notch work. Responsive, great work and excellent value. I highly recommend this business. Services Rendered: Inspection and adjustment of garage doors
Review from Peggy B.
Angi5Our garage door spring broke yesterday afternoon. The Annapolis Garage Door crew arrived exactly when they said they would this morning to replace our broken spring(s). They even performed an inspection of the whole garage door system which included the lubrication of all necessary parts. They were in and out in no time at all. Our garage door is working great and is much quieter than it was before. Thank you Annapolis Garage Door for your prompt professional service, it’s been a pleasure conducting business with you and your crew. Services Rendered: Garage Door Repair