Reviews for Superior Door Service, Inc.
Rating
84Google: 3.5 ⭐BBB: A+BBB AccreditedYelp: 4.5 ⭐Is this your business? Claim Here
Address
Hours
- MondayOpen 24 hours
- TuesdayOpen 24 hours
- WednesdayOpen 24 hours
- ThursdayOpen 24 hours
- FridayOpen 24 hours
- SaturdayOpen 24 hours
- SundayOpen 24 hours
Contact
Featured Reviews
Anonymous Review
Published:over 2 years ago
Google1I was looking for information on a service request, considering I've never worked with this company before. A woman named "Marta" was who I was transferred to. When I tell you she is the most rudest person I've ever encountered, it's disgusting. Super sarcastic. It was as if it was a burden to be doing her job! I've been debating for weeks if I even write this. But this company needs to do something about this lady. I asked to speak to a manager and got hung up on. Who does that? Was looking forward to working with the company until I had this encounter.
Anonymous Review
Published:about 3 years ago
Google5John and Kenny did an amazing job installing our new bay door at Jiffy lube in Kingston. Very hard working and knowledgeable employees.
Anonymous Review
Published:about 3 years ago
Google5We had an overhead roll up door at a loading dock break and fall off the tracks. Superior Door Service had the availability and came by with two techs a few hours after I placed the call. The techs worked for a few hours and fixed the door to where it is completely functional. I thought we would have to replace the bottom panel - which would take weeks to custom fab and ship - but the workers were able to miraculously repair the door to a point where it appeared aesthetically decent enough (before they arrived the door was smashed into pieces and bent to hell). We will only be calling this company for rollup door service from now on.
Anonymous Review
Published:over 3 years ago
Google1Poor service over the phone, they would not give us pricing for doors, and didn't explain why. Isn't this a door company? You'd think they'd want to make money
Anonymous Review
Published:about 4 years ago
Google5First off I called several supposed "door companies" of the 5 I initially called 4 of them didn't even respond and the other wanted a kings ransom to basically replace my commercial door. So I found Superior door by mere chance and boy I'm glad I did. Colin the tech who came simply addressed the situation and fixed a problem (door wouldn't remain closed by wind) that has been an issue for nearly 5 years and did it for a very fair price. Will I call again if I have an issue with basically any of my doors ? You bet I will and you should too. 5 stars super price superior service
Anonymous Review
Published:over 4 years ago
Google5Justin and team were exceptionally kind and understanding with helping me with an emergency call for my company, especially on a Friday close to closing time! Thank you all once again for great service, and I look forward to working with your shop again in the future!
Anonymous Review
Published:almost 8 years ago
Google1Think twice before using this company. Door fitted with open gaps and not assembled correctly. If my husband didn't notice it they would of just went off and left it as it was. Did not install the proper parts and this was tole to me by the installer stating they were out of stock so instead he installed something that didn't belong but said he would come back on a later date. With that said the door would not close correctly..I called them only to be called back days later. They then made another return only after they were called to show up and still not install the required parts needed correctly in the proper place destroying the outer face of the door because they did not listen to our request to only put the parts required in the bottom corners of the door. So yes the door is still not correctly installed and better yet now it has a wrecked exterior panel. Unreal. I've never see anything like this, I would not recommend using this company.
Anonymous Review
Published:over 8 years ago
Google5Used Superior several times, always show up on time, complete the work and are pleasant about it. Highly recommended - extremely reliable