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Garage Door Handbook

Sears Appliance Repair

Cape Cod / Islands

Featured Reviews

  • Review from Barbara Anderson

    Published:
    January 27, 2026
    Google5

    Shane was amazing! So knowledgeable. This guy knows his stuff! Very pleasant personality. I am thoroughly pleased. Thank you.

  • Review from David Nolan

    Published:
    October 29, 2025
    Google5

    Shane was the best of the best. Explained the issue and fix clearly. Great rep of the brand!

  • Review from Frank Serra

    Published:
    October 29, 2025
    Google5

    Shane is, hands down, the VERY BEST. I had been cancelled 3-,prior throughout my waiting days and I really was ×÷=/<+. I DO NEED FOR YOUR SEARS ORGANIZATION TO ADJUST MY WARRANTY AS OF 10/03/2025--it is the minimum a customer might expect from the three -cancelled dates I spent wasting all those days from 8-5. Shane, however, is an "eleven (11)" on a scale from 1-10.

  • Review from Michael Beggan

    Published:
    September 29, 2025
    Google5

    Shane was the sears technician and he had great knowledge of the product He was very informative and polite I would recommend Shane and sears to my neighbors

  • Review from Stephen Estey

    Published:
    August 30, 2025
    Google4

    Unfortunately after the repair was completed went to use my washer it flooded my basement. Tried to call sears not a good number to talk to anyone. What is a good number The part came today know I have to wait to Aug 4th to fix my washer. This is unacceptable.spending more money at the laundry mat. Taking. Time off from work plus they charged me another 100 deductible.

  • Review from Joyce Holzman-Lieblich

    Published:
    August 30, 2025
    Google5

    Shane K. Is an incredible technician. Very professional and personable. He diagnosed the refrigerator leak issue with the ten year or older tubing. He ordered what was needed to complete the repair job. Informed us exactly what he was doing throughout the entire process. I felt like he was a member of the family with the time he took and the true concern for making sure our refrigerator was in tip top condition. He is a credit to the Sears Company and an expert in appliance/electronic evaluation and repairs. We were truly blessed in having Shane assigned to our Kenmore refrigerator repair job. Thank you, again, Shane K.! - Joyce H-L

  • Review from Patrick Maloney

    Published:
    July 31, 2025
    Google1

    Seemed very knowledgeable and suggested tips for long-term maintenance. Update: The dryer is not working again. I'm very frustrated and have called to have the warranty I signed up for cancelled and refunded. I'm going to just buy a new dryer.

  • Review from Philip Infurna

    Published:
    July 31, 2025
    Google5

    The company was very efficient. They sent a repair technician within hours on the same day I called. Shane K. was great. He completed the repair of our washing machine that same day.

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