Reviews for AAA Overhead Door Co & Fireplace
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50Yelp: 3 ⭐Is this your business? Claim Here
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Review from Greg T.
Published:over 6 years ago
Yelp1Called 2/26 for garage door install estimate. Sent someone out the next day, nice guy--seemed knowledgeable. Said the tracks for old door look solid, could save us money by keeping/using for new door. I said " sounds good" he said he'd get the estimate to me and get us on the schedule. 2 weeks later have never heard from them. Called and got a long excuse for delay (no apology). When I mentioned tracks was told they come with the kit and not taking them would only save $25. I'm like "really?" There are several garage door companies in town, all with comparable products/pricing. Take a tip from a small business owner--when you screw up the correct response is: "I am so sorry we dropped the ball on this, Mr. XXXX, be assured we are going to go the extra mile to make up for it. Let's talk about how we can keep your business." Nobody likes excuses
Review from D S.
Published:almost 11 years ago
Yelp5Had great service. Two panels were replaced. Fast friendly service. Our tech was Louis he did a great job! Highly recommend.