Reviews for Volunteer Hearth & Home - Crossville

Review from Todd W.

.This all started in about 8/1/08,my mother had a new house built.Shane Turner sent a couple guys that did not know what they were doing.Started by guys not installing garage door right,with no stop sensors,and they left something under the door and bent it .My mother was in her 70,s at the time,and she got trapped in the garage all the time,and could not leave.Shane was supposed to come out several times,but never came when he was supposed to.He sent the same guy several times,4 to be exact ,but he could never fix it.I never saw one of the guys again,Shane finally came out,he finally got the door working,i asked him about the one guy,and he said he did not work there anymore,I wonder why? Shane would never admit they did anything wrong,he said and i Quote(We beat the door back out the best we could,its not all that bad). The door should have looked new,since it was new. I had a sorry contractor ,his name Greg Smith,he done a bunch of horrible work to,i tried to get something done forever,never worked.If know one believes me they can come and look at all the work these guys done,lot of it looks likes a bunch of school kids worked on it. Shane Turner is the worst possible type of person,someone that will take advantage of a old woman,i have been angry about this for several years now,i guess there is not much i can do about it,I have been hoping to see him out somewhere for a while now,with no luck yet. I can tell anyone that thinks about using him be sure he does not get the chance to take advantage of a elderly person, Shane does not care,he just wants the money. I can prove everything i just wrote down! toddwilbanks@yahoo.com Services Rendered: Contractor had them put in a fireplace and garage door in new house.