Lonestar Overhead Doors

Review from Forest V.

My gate stop working and I contacted Lone Legacy, Inc. aka Lone Star Overhead to diagnosis and repair my issues. Lone Star stated that the minimum charge is $150 + parts to fix gate. I had to leave for a business trip later that day, but Lone Star did send a repair person to meet my wife the same day. The repair person identified that the gate was not getting electricity because of a short from an area where I previously cut with shovel and self-repaired line. I agree with the diagnosis, but I didn’t agree with the remediation. The repair person did not fix the splice, but simply collected $150, and told my wife that new $450 new line is needed. I believe that Lone Star was trying to take advantage of my family, but suggesting that an original line could not be repaired. Why am I paying $150 or ($300/ hour for 30 mins of work) if the repair person didn’t attempt to repair the line. Performing additional research on Lone Star Legacy validates via address, and owner name that the company also goes by name Lone Star Overhead. This company has had a previous customer compliant regarding recommending unnecessary high priced repairs. Lone Star Overhead aka Lone Legacy, Inc. is NOT BBB (Better Business Bureau) accredited with unresolved BBB dispute regarding misdiagnosis of problem and recommendation of unnecessary high priced repairs. [*** Link removed ***] Services Rendered: Repair Gate Opener

Review from Patricia H.

Review from Samuel T.

Review from Jennifer H.

Review from gary N.

John arrived on time and two hours laters our new gate operator was installed and adjusted perfectly An excellent installation that included removal of the old system brackets, welding new ones in place, painting and electrical connections. John was professional and a pleasure to work with. I would highly recommend him. Keep in mind, you get what you pay for, he did not have the lowest bid, but the quality of his work and honesty was the added value justifying the cost. Services Rendered: Replacement of driveway gate opener

Review from James R.

Service was performed professionally, quickly and everything works well. They even offered to come back to program our car remotes when both cars were home. Services Rendered: Installed a new garage door opener and fixed our automatic gate opener also.

Review from Stephen Y.

In and out in an hour. Well done. Services Rendered: repaired panels on metal garage door.

Review from Rosemary E.

on time, good advice, nice job. Services Rendered: installed new garage door

Review from David W.

They did a good job and showed up on time, all that stuff that's important. They had very good customer service. They had a decent price. The door is still working great. Services Rendered: Lonestar Overhead Doors came out and fixed the garage door.

Review from Richard W.

Changed to belt drive opening units with new wall keypad and completed in a few hours Services Rendered: had a none function garage door with broken motor and keypad not functioning. Came out and fixed both very quickly and called and asked for my options on different drives with pros and cons so really professional .