Central Valley Overhead Door, Inc.

Anonymous Review

Thomas did a great job, seemed very knowledgeable about the issue we were having with our door. After explaining what the problem was, he quickly repaired door, rollers ands hardware and the door sounds almost as good as when we first purchased it 25 years ago. THANKS!!!!

Anonymous Review

Very positive experience overall. Thomas was very Professional, courteous, and very knowledgeable. Will definitely call on CENTRAL VALLEY Overhead door in the future for service. Again, thank you Thomas for helping us out and getting our garage door back up and running.

Anonymous Review

I would just like to say that Central Valley Overhead Door is awesome. Even more awesome was the technician , Thomas, who installed my new door opener. Not only was he speedy he was also very friendly and informative. He did a great job and I couldn't be more happy He even programmed my car opener. Great place to do business!

Anonymous Review

Spring for the garage door broke. They had a spare replacement part and were able to come out and replace it. I appreciated these things from this business... 1) They had our model spring (torque master in an enclosed tube). 2) That the technician showed up in the timeframe they set for his arrival. 3) The technician was professional, friendly, and knowledgeable about his job. He replaced our torque master in very little time. He also was diligent to ensure that all things about the garage door were in working order before he left.

Anonymous Review

Our technician Thomas was amazing and so helpful! He fixed our garage door quickly and made insightful recommendations to help us get the most out of our current door. He was extremely friendly, honest, on time, and very professional. I give him a 10 out of 10, thank you Thomas for your help! I will definitely call them in the future.

Anonymous Review

Danny Rice, from Central Valley Overhead Door, changed both springs on my garage door. One was broken. He arrived on time, was pleasant and friendly. It was obvious he knew what he was doing. He had to reposition where the springs were attached to the wall with some other adjustments. I thought it was a fair price as well. I'm a happy customer.

Anonymous Review

Absolutely awesome service! I was especially impressed with the service tech who came to resolve my garage door issue. He was professional, knowledgeable, courteous friendly and it didn't take him long to fix the problem. I must give Thomas 5+ stars for his service and also to Central Valley Overhead Door, Inc for employing such dedicated people. I recommend them both very highly.

Anonymous Review

Excellent job. Thomas was the technician and repaired the garage door plus adjusted a second door that we didn't know need adjusted. Awesome job and price. Very professional and quick.

Review from Kathia F.

Top Points- 1. CALL THIS COMPANY FIRST :) 2. Best price for installing a new garage door opener, $125. 3. Really great customer service. Brandon in the office was very helpful and informative with what my options were. 4. I needed to call day of to reschedule the appointment and they did not charge me a fee or anything 5. Jory, the technician, was fast, knowledgeable and courteous. We needed to replace our garage door opener as the one we had decided 2021 was too much also and went kaput just before the end of the year. When you need a new garage door opener you can either purchase one through the company or you can buy one from home depot at a lower price and have a company do the install. That is the route we went to help save some money. I contacted several companies for a quote on the install, highest quote was $275 and a lot were over $200. I was shocked when I called Central Valley Overhead Door and they quoted me $125. Honestly, I wish I would have called them first to save me the time. I would highly recommend this company to family and friends.. and also my enemies cause I don't want no hate in my heart :)

Review from Richard S.

I called them out for estimates on replacing some damaged panels or a full blown replacement (door, tracks, springs, etc.) The rep was pleasant enough and pretty chatty and spent about 30 minutes collecting information. He said my tracks and springs were in good shape, so I was inclined to go with panel replacement (3 of the 4 were damaged). I was concerned about a color match since my door was 20 years old, so I asked about replacing all 4 panels, and he tells me that it would cost the same amount as a full door replacement. Let's get this straight: They charge the same for 4 panels as they do for 4 panels, new tracks, new springs, etc. It sounded like BS, but I let it slide. He said they would email estimates to me in 2-3 days. That was almost 2 weeks ago. I guess I wasn't worth wasting time on since I was only interested in a basic door and not something high-end. I know under the current high demand/low supply situation that contractors can pick and choose their jobs. Why waste time and manpower on a $2500 garage door install instead of one that costs $8000? Dishonest and a waste of time with this company. I only called them because they installed the door when my house was built and their phone number was on it. Oh, yeah. I found a reputable company to replace all 4 panels, and guess what? Replacing 4 panels was HALF the price of a full installation.

Review from Jake W.

Had a 1pm- 2pm appointment today for CVOD to show up and convert my dual spring Torquemaster Plus to a single spring system (right side TM spring broke). Got a text at 12:15pm alerting me that Jory was on his way. He arrived at 12:30pm and was polite, professional, and on it! He answered my questions w/out rushing and had the job done perfectly in 30 min. I usually fix these things myself, but due to extended shipping time for replacement springs, opted to call in the pro's. I would gladly spend that money with them again!! Thanks Jory, job well done!

Review from Joel B.

Professional and walked me through my options, including the like for like replacement of my garage door spring.

Review from Vince L.

I had two new doors and openers installed at my home. I had already installed a remote keypad to open one of the doors from the outside that worked with the old openers. They did not program the keypad so I called to see if they could walk me through the process. I was told that there was no one there that knew how to do this but for $80.00 they could send out a service technician. I asked to speak to a manager and was told someone would return my call. It has been 5 days and no return call. In my opinion, poor customer service.

Review from Rita D.

I had my garage door repaired this morning by a gentlemen named Jory. Jory spotted the problem in about 2 seconds I had a broken spring. Jory completed the repair quickly and completely. Loved the fact Jory wore a mask and was extremely professional! Jory deserves recognition for being such a pro!

Review from Ken C.

Alex arrived just when he said he would!! Alex was very organized and had the old door taken down and the new door installed. What a difference this new door makes. Dealing with Mike Trolinder in the office was a very good experience. You needing a new garage door? This is the place to go!! Thank Central Valley Overhead Door!!

Review from Victor U.

I wanted to thank Central Valley Overhead Doors and Tyson Campbell and team for their customer service and professionalism and timely matter in ordering, delivering and the installation of my motors for my doors. If you are looking for a no hassle company to work with I recommend these guys. They were on time, efficient, friendly, courteous. The job looks good, the doors roll up and down perfectly, they even installed some brushes on the outside that look great and hopefully keep the critters out of the workshop. Since the first time I contacted the office the gal that answered was friendly and answered my questions, then told me Tyson would be contacting me, he did, and in a timely manner. He valued my time and i appreciated that. From start to finish I am beyond impressed and will use and recommend you guys to anyone I know. Thank you

Review from J D.

I had a garage door opener replaced with a liftmaster and the service tech, Thomas, did an outstanding job. Great product and outstanding service. I will definitely call them again.

Review from Greg S.

Who gets excited about a garage door and opener upgrade/replacement? I do! Having checked out the services of 2 other companies, CVOD impressed me far beyond the lackluster faceforward from its competitors. The other folks didn't even smile when meeting or say hello. Why would you want to give them your business? If that's the 'first impression' they're putting forward, things aren't going to go well. Just imagine if you had an issue down the line... And guys, IF you're 'the face' of your business, family or otherwise, that first impression is kinda important, no? It's Sales 101 and if you don't know that, good luck to you. If you didn't bring a smile to work, you're going to be losing sales. CVOD has a large showroom and clearly has 'scale' to their advantage (and yours). I appreciated the quotes I got and from Mike fielding all of my questions, despite having dropped by unannounced. Jaun, my estimator, who also did the install is top-notch. Besides spending a generous amount of time addressing all of my questions (and believe me folks, I've got a lot of them), he was just easy to work with and pleasant. Nice face forward, Jaun! I went with a modern flush panel number with 4 long narrow double insulated frosted glass windows. The core insulation of the door is the best available on the market (almost R-18). As with any appliance or other key item, I carefully consider the quality and design of something I'm going to be using and looking at for the next 20 years. In this case I studied specs and products in the market for 8 months before purchase. I upgraded the coils and hinges to a higher quality/life cycle...because you only get one install so don't be cheap... Let's talk openers: What, other than a new flagship Apple watch, phone and iPad gets me excited is a state-of-the-art garage door opener! Enter the wi-fi connected Jackshaft 8500 W with battery back up, 2 remotes, LED lighting with motion detection and wireless keypad. You can open the door over the internet remotely to let a visitor or delivery guy inside and then close it (anywhere in the world with internet access). The system will alert you if the door has been opened, left open and the length of time. The application tracks and lists all the opens and closings, duration of event and will email you an alert. You track the history in the MyQ application. You can even assign up to 3 additional people by 'inviting them' to download the application giving them access too. What a system! The Jackshaft sits to only ONE side of your door. I had my electrician install an outlet to accommodate it. Love how the area in the middle of the ceiling is now clear of obstructions and stuff hanging down. It feels nice and open. Really attractive. I considered voice control but ruled it out. Does one REALLY want a voice controlled system with a garage door system? Me thinks not! I added all the accessories, including the wireless LED, motion detection, light, wireless external keypad. With my old door, I had to open the garage door for the light to turn on. With the new system, as soon as I open the garage door (or inner house door), the motion detection turns the light on. Yeah, it's a little thing but it's those little things that add up to a 'next level experience.' My old door was an aluminum oven, uninsulated and sits on the east side of the house. Up until noon, it PUMPS heat into my garage (muffins and biscuits take only about 30 minutes). It also did not close/seal completely since it's 30+ years old. Leaves and dust would always come in. And, peeps, it was NOISY! Was that a train 'scraping/derailing off the tracks' or was it my garage door opening and closing? lol The Jackshaft is super quiet and the replacement prospects were more exciting than merely upgrading my iPad or phone.... This project starts the sealing and weatherizing of my garage space. My pallet of Roxul 30-R insulating panels is coming! And, least you miss the point, the house will be warmer/cooler. Hot, lower PG&E bills, Dog! I also appreciated the insider tour they gave me of their business, the owner's 'Star Trek themed' office and the attention. Regarding the whole experience: I really appreciated the continuity I experienced with this company. My sales guy, Michael, was the one who contacted me 6 weeks after ordering to schedule the install. Since I'd already worked with him, that was nice not being handed off to a stranger. Jaun, who came to measure and finalize my door options WAS actually the same individual who installed the door! Again, that continuity was valuable! He'd been with the company for over 16 years and did fantastic job with the little details!! As always, thank you Lord for the resources to do these things, the skill to ensure my interests and for connecting me with quality people who help make these things possible. I've got a custom made high-spec insulated garage door now and couldn't be more happy! It's in gratitude that I walk! -G

Review from Scott M.

The person I spoke with on the phone was professional and pleasant. They were able to fit me in the next day. The repairman called before arriving and showed up shortly after. He showed up during the timeline they stated on the phone. Again, the repairman was nice, professional and quick. Can't ask for any better service! Services Rendered: Replaced both torsion springs on the garage door

Review from Terry W.

Everyone was friendly and helpful. They showed up on time, did good work, and charged us a reasonable price. We love it! Services Rendered: Installed new garage door to our old house.

Review from Christopher E.

Offered two options . Showed me step by step how to reprogram my system with each remote. Came home and reprogrammed our system. No problems. Ivan couldn't have been nicer. Services Rendered: Recommended a new universal remote for my system

Review from Thomas L.

Review from Ray Y.

Review from Marjolijn F.

What a great service man I had. He called me to say that he was in the area already and if he could stop by and see what the problem was with the garage door. I explained that I was not home and it would be a couple of hours before I did cone home. He said why don't I just see if I could fix it and he would have the office call me and discuss how to pay for the service. What a great company! Very pleased. Services Rendered: Fixed my garage door so it would open and close.

Review from Jennifer W.

Accidentally back my car into my garage door and bent the bottom panel. CVOD came out right away to assess damage and needed to order a bottom panel to fix the door. They were able to straighten out my door enough so I could still open and close while the panel door was on order. As soon as the panel came in they were out to fix the door which took 30 minutes and works like a charm. I thought the price was very reasonable and really appreciated their professionalism from the office to the technician. Will definitely use again on my garage door. Services Rendered: Replaced the bottom panel on my garage door.

Review from Martha M.

Review from Richard W.

See above. Services Rendered: Garage door springs broke late in the afternoon on July 3rd. Called VOHD and the came out the mext morning (July 4th holiday) and replace the springs with heavy duty ones (serviceman explained the options and I selected the heavy duty ones) and completed the job in less than an hour. There was no extra charge for the holiday.

Review from Jesus G.

The work went ok. But they were very rude. Services Rendered: Replace 2 garage door springs.