Prestigious Door & Gate

Review from Trace P.

Extremely smoothly Billy is cordial, professional and punctual. and has an engineer's mind. Services Rendered: Oiled hinges, diagnosed mechanical problems that our gate installer had overlooked. Fixed chronic issues that we had thought were "normal".

Review from Laurie M.

Review from Randall N.

Review from Nancy B.

He was punctual, professional, friendly, and honest. Everything has worked great since then! Services Rendered: Fix our automatic garage door, replaced some parts that had broken, and oiled it up.

Review from BOB M.

It was excellent! Billy came right at the appointed time, we discussed what we wanted, and agreed on a style and color for the doors. He took measurements, and sent us a bid by e-mail that afternoon. The doors were ready within a week, and the installation took most of a morning. Everything went as expected, and we couldn't be more pleased with the outcome. Billy is just great to work with -- professional, knowledgeable and pleasant. We previously had used Billy to replace the garage door openers at another house, and were similarly very pleased with the work he did. Services Rendered: We needed to replace the doors for a three-care garage -- and double door and a single -- plus a new door opener foe the double door.

Review from RICHARD D.

After dealing with Costco and Hammer Networks quite a bit on the phone, Prestigious Door and Gate did a great job on the installation. It was a little challenging working with them because they are located in Santee and we live in Vista. They scheduled the measurement for 10:00AM and were an hour late with no call. My wife had to call them to find out where they were. When we made the appointment for the installation, we were told 8:00am to 10:00am. At 9:45am, my wife called and was told the installer was just leaving the shop. He did not arrive until 10:30am. Also, when he was just about done, he told my wife that he did not have the panels for the windows. They would mail them to us and we could put them in. My wife refused this and asked him to return with the panels. We paid for them to be installed and that is what should be done. Overall though, they worked very clean and did an excellent job. The door looks great and the opener is almost silent. Services Rendered: Purchased a new Garage Door and Opener at Costco in Carlsbad. They use a company called Hammer Networks to find the contractor and handle the installation. Prestigious Door and Gate was the company assigned to our project. Hammer Network, the middle-man, sets everything up, assigns the contractor and takes care of the scheduling until the installation. My only complaint about them is you have to keep calling them to find out what's going on.

Review from MICHAEL E.

Our experience was the worst of the worst. Our "new top of the line" Amarr Weatherguard garage door with "Superior Triple Layer Construction" was installed on July 5, 2005. The door completely failed and crumpled at the end of August 2005. Mr. Brian Gildark, the owner, refused to fix the door and wanted to charge us another $1160 for the repair of the defective door on 9-1-05. Not only did the garage door fail, the installer set the track up so it blocked our garage cabinets which could not be opened. We spent almost a year dealing with Gildark's bonding company, and our claim was just recently denied. We have now had to spend over $1000 on an expert witness so we can take Mr. Brian Gildark and his companies / Surety to Court in order to get our money back for his failure to deliver a functional garage door. Unfortunately, we will not be able to get back our time spent on this incredible inconvenience. Services Rendered: Garage door and opener installation.

Review from MICHAEL P.

We purchased the garage door through Costco and were initially impressed. They called right away to set things up and get things moving. They were a bit late when they came out and measured the door and inspected the opening, but no big deal. Problems presented themselves when they originally scheduled the installation on a day they were closed but didn't notify us until less than a week before. They rescheduled for another time and then tried to reschedule the night before for yet another day. All this with no apologies. When asked for one, they finally apologized and sent someone out to install as agreed the second time. The technician was great and did a great job, he was very apologetic and did the best he could to make up for the problems. Services Rendered: Replaced one piece garage door with metal sectional with windows.

Anonymous Review

THEY WERE ON TIME AND TOOK AWAY OUR OLD DOOR FOR NO COST. VER APPRECIATIVE. Services Rendered: NEW GARAGE DOOR AND OPENER. LIKED THE TIME THEY PUT INTO IT.

Review from LORI B.

THEY TOOK TIME TO DO IT RIGHT. THEY WERE CAREFUL NOT TO DAMAGE ITEMS IN THE GARAGE THAT WERE IN THE WAY. MOVED THINGS CAREFULLY. TOOK AWAY OLD DOOR AT NO EXTRA CHARGE. Services Rendered: INSTALLED ROLL-UP GARAGE DOOR. INSTALLED TRACKING FOR NEW DOOR. REMOVED EXISTING WOOD DOOR.