Sears Appliance Repair
Lafayette, La
Rating
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Featured Reviews
Review from Eva Hebert
Published:January 27, 2026
Google1The Technician looked at my washer, spun the drum with his hand (finger) and that's it did not do anything else, told me it's the transmission, boom $129.71 where's the service. Will not use this service again or recommend it to anyone!!!!!
Review from Angela Brown
Published:December 28, 2025
Google5Well he didn't even try to see if everything was working he did not hook up the hoses to the washing machine .I have to get my brother to do that for .then I can try using it and see what it will do . Hopefully everything works out perfectly 👌
Review from Anne Harrington
Published:November 28, 2025
Google5Dwayne was nice and knew what he was doing. He was kind enough to explain some things that will help us keep our dryer operating better.
Review from Linda Dore
Published:November 28, 2025
Google5Ice maker was replaced and paid for by warranty insurance. Skylar was very respectful and knowledgeable. Thank you for finally fixing a 10 month problem!!!
Review from Luis Loweree
Published:November 28, 2025
Google1Our technician replaced the defective part with the new part. This allowed the oven/microwave to work, however, as the oven is cooling, there is a. “ Grinding” Sound as if a fan blade is hitting something as it turns. We made the technician aware of the problem and have to reschedule him to repair that. When you call Sears appliance repair service on the phone, there’s no Possibility of talking to a person. All that One gets is virtual assistant, which Cannot answer slightly complicated questions. This limits your ability to Communicate your problem effectively to the company. We will NOT be calling Sears Appliance Repair again.
Review from Vicki Flores
Published:October 29, 2025
Google5Skylar was great! He’s always respectful and considerate when in my home. He got things done quickly and very knowledgeable
Review from sarah key
Published:October 29, 2025
Google10 stars would be more appropriate because Dwayne was no help. He was very combative, challenging every thing I said. He did not stay longer than 6 minutes. His solution to my problem was telling me im using the dry setting wrongly. I got so frustrated, I told him to leave. I had a technician that came a month ago and the experience was 10 times better. I was left feeling a victim of racism. Not a good feeling.
Review from Francine Bonin
Published:October 29, 2025
Google4I do wish my fridge would have been googled before to let the tech know parts were no longer available for my fridge that is only 7 years old. This could have saved him a trip and me 131 bucks and the fridge is not fixable bc sears went bankrupt and cant get parts anymore. Skylar was very nice but shame on sears for not asking for the model number bf sending someone out. Although i guess that is how they make money is on service calls since they cannot get kenmore parts