Steve's Garage Doors Sales & Service
Lincoln, Ne
Rating
85BBB: A+BBB AccreditedIs this your business? Claim Here
Address
Contact
Featured Reviews
Review from Sadie Rush
Published:February 5, 2026
Google1I usually don't leave reviews on anything, but I feel compelled to after my experience with this company. Long story short, the bottom panel of our garage had some damage from a car backing into it. When the technician first arrived, he estimated a quick 30 minute fix. After a while, they determined I needed an entirely new garage door. I inquired why I needed a whole new door, when the damage was only to the bottom panel. I paid just shy of $300 for a tech to be dispatched to my home and an hour of labor with no answers other than you need a new garage door. I requested estimates for both a new panel and a new garage door. I never heard back from them, despite multiple phone calls with the tech, so I called the main number the next day and explained the situation and asked for estimates before proceeding. I checked with a few people in the area after hearing what the estimates were and was urged to look elsewhere because the damage was so small. Sure enough, I had another company come out the next day and they had my garage door fixed within 25 minutes after track alignment and adding a brace to the bottom panel. I felt completely taken advantage of, but am so thankful for the second company that saved me thousands of dollars. I don't mean to be a negative Nancy, but this was a horrible, frustrating experience.
Review from Brianna Petersen
Published:February 5, 2026
Google3The technicians were really really great and kind. They unfortunately were scheduled to come on the day of that super super cold freeze (where they cancelled school) and I was shocked - we got them set up outside with some space heaters and offered coffee but goodness I felt bad! Bosses definitely should have rescheduled because that felt dangerous. I also work with workers comp lawyers so maybe that’s why I’m extra concerned 🤪 Looking at the invoice, I see that we were charged $599 for a system that is… not nearly that much retail. Big ouch. They also saw that we had a two car garage and only gave one remote, oddly. After writing the check (not realizing before) I asked, and they said it would be $35 for an additional remote. Went online and got two remotes plus keypad for $25.. so keep that in mind! 😖 $1000 for a system replacement that I am now seeing was a big overcharge, so I will keep that in mind for the future. Bummed about that type of practice, but again, the techs were very nice and professional.
Review from Sergey Divizinskiy
Published:January 27, 2026
Google5I couldn’t be happier with the service I received! My garage door needed the spring replaced, and it was fixed quickly and professionally. The technician was friendly, knowledgeable, and took the time to explain what was going on. The door now works perfectly—smooth and better than it has in years. Good work, fair pricing, and excellent customer service. I highly recommend them to anyone needing garage door repairs! Ask for Liz and Angel.
Review from Sheldon Brennemann
Published:December 28, 2025
Google5This was super easy to schedule. Liz was punctual, helpful, and incredibly professional. She worked within the time frame they provided/promised. I'll be a repeat customer and highly suggest to others with immediate garage door concerns.
Review from BG8s
Published:November 28, 2025
Google5Liz delivered an exceptional service experience marked by impeccable professionalism and efficiency. Punctuality and Communication: Liz arrived ahead of schedule and maintained clear, proactive communication throughout the process, demonstrating a commitment to client respect and transparency. Efficiency and Quality: The repair was executed swiftly, minimizing disruption, and completed to a high standard, resulting in the immediate restoration of the door's functionality. Workmanship: The workspace was left immaculate; Liz ensured zero residual mess, reflecting a meticulous attention to detail. While the cost was an investment, it was fully justified by the prompt, expert resolution of the issue. The value derived from Liz's specialized knowledge, equipment, and rapid response far outweighs the expense, transforming what could have been a lengthy and difficult task into a smooth, successful repair. I would confidently recommend Liz and utilize this service again.
Review from Ann Brandt
Published:November 28, 2025
Google5A tech came out same day and was able to identify the problem. Scheduled the repair for the next day. Both techs were on time. They very personable and knowledgeable. Got the repair done quickly and gave us maintenance tips for oiling the new springs.
Review from Tara Venema
Published:November 28, 2025
Google5Excellent experience from the initial call through the service! They came out within a few hours of my initial call and called prior to their arrival with an ETA. Evan was our tech and he was fantastic! Very personable, super knowledgeable and got us fixed right up! Should we need help again, not only would I immediately call this company, I'd request the same tech!
Review from Felipe Mendoza
Published:October 29, 2025
Google5Liz called 15 minutes ahead of arrving to do the work. While here, she was polite and professional. Clearly knew what she was doing. She was clear with discussing options to fit my needs and offered further advice that I wouldn't have thought of. Repair work was done quickly. After work was completed, she also gave some tips on maintenance to make sure my garage door continues to function as intended.