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Garage Door Handbook

Custom Door Sales, Inc.

Minneapolis / St Paul

  • Rating
    91

    Google: 4.5 BBB: A+BBB AccreditedAngi: A
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  • Address

  • Hours
    • Monday7 AM-5 PM
    • Tuesday7 AM-5 PM
    • Wednesday7 AM-5 PM
    • Thursday7 AM-5 PM
    • Friday7 AM-4 PM
    • SaturdayOpen 24 hours
    • SundayOpen 24 hours
  • Contact

Featured Reviews

  • Review from Babetta G

    BBB5

    Finally we hit the jack pot with Custom Door Sales and are able to get back into our 1920's tuck-under garage after leaving the car outside for a month. Past poorly positioned electrical work above the garage door for the exterior lights made it a difficult job. Two other highly recommended companies had been out and were fairly confident about replacing a broken spring only to say later that they couldn't. We were also satisfied with the price, which wasn't the top bid by the way. Thank you Custom Door Sales!

  • Anonymous Review

    Google5

    Our experience with Dean and his team at Custom Door Sales was phenomenal! The quality of their product and their workmanship was first class. We needed a minor door adjustment after the original installation was complete and the team was there the next day to address our request. We would highly recommend this company for your garage door needs and would definitely use them again in the future. Jay and Mary Jo Lorier

  • Anonymous Review

    Google5

    I had to replace my original garage door from 1967 and knew I wanted a Haas American Tradition Series door. Once I got over the shock of how much garage doors have gone up in price since the pandemic, I worked with John Hanson to order, then later schedule delivery. He sent a crew out to measure before ordering the door. When I called back a few weeks later, the door had arrived and he scheduled the delivery. The installation crew worked diligently to install the door. Afterwards we had some issues with the door opener. John twice sent out an expert and they solved the problem. John and his crew were always professional & courteous. Couldn't be happier with my door and the service I received from Custom Door Sales!

  • Anonymous Review

    Google5

    Isaac diagnosed and fixed a longstanding problem in five minutes. I'd another company here that failed miserably. Working beautifully now. Outstanding service.

  • Anonymous Review

    Google5

    Broken cable caused door to not close fully or open at all. Vehicle stuck in garage. Next day service call. Tech diagnosed and fixed this issue so door can be used. Found a larger unknown problem. Recommended a reasonable fix. Very happy with service.

  • Anonymous Review

    Google1

    Not a company that I would recommend. When I had my new garage door installed I noticed a company sticker in an abnormal place. When I removed the sticker I noticed some damaged. I watched my ring camera and saw the installers notice the damage and purposely place the sticker over the damage that they created. They never said anything to me about the damaged. When I found out about the damaged I call the company and told them about it. I was not happy that their employees would not have the integrity to do the right thing. This is why I would not recommend this company.

  • Anonymous Review

    Google5

    Carl was excellent! A cable rusted through and the tension caused the track to get significantly bent out of shape. I thought for sure we'd need to replace the door but in less than an hour, Carl straightened the track, replaced a couple of rollers and the cable and the door works! He did say that it probably has only a year or two left but it will be much easier to plan to replace the door in the next year while we can prepare for the expense. Great skill and great integrity to fix the door vs just telling me I need a new door. When we replace the door, we will be 100% using Custom Door as I trust them to deliver a quality product at a fair price.

  • Anonymous Review

    Google5

    Great company with hands on owners! They treat all of their customers, whether residential or commercial, like family. After working with Custom Door in a commercial capacity, I knew I would trust them for my residential needs when we purchased our house. They know the industry inside and out. I would highly recommend them to everyone I know.

  • Anonymous Review

    Google5

    Custom Door Sales did a great job with same day service. My torsion spring broke on a Thursday evening. I called at 7am Friday and my call was answered immediately. I was told I would receive a call to provide me with a two hour arrival time. At 8:48 I received a call from a service technician that said he would be here between 12:00 and 2:00. Ryan arrived at 12:14 and my door was repaired and done before 1:00. Ryan and the other technician were very personable and professional. My door is working as well as when it was new and it is very quiet and smooth. Great job guys! I would definitely recommend Custom Door Sales for your garage door needs.

  • Review from Andrea A.

    Angi5

    Outstanding service and technical expertise. Solved problem when two other garage door companies couldn't Services Rendered: Repair Liftmaster 8500 Jackshaft opener

  • Review from Mary T.

    Angi5

    Great job! Services Rendered: New springs

  • Review from Mark G.

    Angi5

    Very well. Services Rendered: 2 garage door openers repaired.

  • Review from Anne P.

    Angi5

    Great repair! I called on a Tuesday, with a request for Thursday morning, first call. Steve called ahead to say he'd be there at 8:30, which he was. He identified the problem, including straightening the bottom strut on the door that was triggering the door to lift, tightened and oiled the chain, and adjusted the indoor opener to work more easily. The door works more quietly and smoothly than it has in years. We were very pleased. Services Rendered: Garage door wouldn't shut, as there was something tripping the eye.

  • Review from Loren S.

    Angi5

    We could not be happier with the results from Custom Door Sales.. We absolutely love the doors and the company we bought them from! The purchase and install process was simple and without pressure. Everyone we dealt with was kind and considerate, and the pride the staff take in their work was evident throughout the process. Mike did a great job installing our garage doors and took the time to explain a number of different steps we can take in the years ahead to make sure they keep performing at a high level. Services Rendered: Replaced a two car and a one car garage door.

  • Review from Craig P.

    Angi5

  • Review from chris S.

    Angi5

    same day service, really appreciated that because my car was trapped in the garage! Services Rendered: Replace torsion spring

  • Review from Kati B.

    Angi5

    prompt - clean - efficient Services Rendered: removed and installed 2 garage doors .

  • Review from Andrea B.

    Angi5

    They were able to come out the next day. Installed great new opener that is so quiet you can hardly hear it go up even when standing in the garage. Services Rendered: Replaced garage door opener

  • Review from Kathryn W.

    Angi5

    Excellent service and responsiveness. Called them on Sunday as I was having issues with the garage door not opening all the way and Dave was at my home Monday morning at 9a. He was very professional and thorough. Explained the new system very well. Services Rendered: Installed new garage door opener system.

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