Sears Appliance Repair
New Hampshire
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Featured Reviews
Review from Jay Fulton
Published:February 19, 2026
Google2Ruben, the technician, was prompt, courteous, and thorough. However, I had horrible problems communicating with the scheduling service. I could not verify my identity because they sent text messages to my landline for ID. Other text messages came to my mobile phone, such as this survey. It was nearly impossible to speak with a human. I managed to do that on two occasions by trying multiple times. They were unable to solve the problem. Because of the scheduling and communication issues, we will NOT purchase appliance warranties from Sears in the future. The refrigerator still doesn't work correctly. After 3 service calls and multiple part replacements, it will NOT make ice, the freezer won't cool below +25 deg F. I'm going to need to have the refrigerator replaced. We'll see how smoothly that goes. You never expect to need service when you buy an appliance. Sears did honor the extended warranty I purchased (so far), but cutting corners on customer service (AI only) ruined my experience Jay F.
Review from Carolyn Swift
Published:January 27, 2026
Google5Mark checked out my washer and ran through numerous cycles. He also checked some parts and said all was good. He was very personable
Review from Tyler Small
Published:January 27, 2026
Google5Mark was very professional and upfront. Immediately addressed our issue and showed up the manufacturer defect that caused our problem. Would highly recommend him
Review from Arjun Varma
Published:December 28, 2025
Google5Excellent service and fair pricing Multiple reminders before appointment date and real time tracking of tech location and arrival The technician Ruben was extremely knowledgeable and helpful and did not rush the job, was a pleasure to work with
Review from Pat Murphy
Published:November 28, 2025
Google5Ruben the technician was great. Very helpful and courteous. We had problems with Sears but it wasn’t his fault.
Review from Melody Smith
Published:November 28, 2025
Google5Technician was fantastic. He was efficient, friendly and provided great tips for keeping my dishwasher running.
Review from Annie Belviso
Published:October 29, 2025
Google5Absolutely amazing experience! Mark did a thorough job and had great expertise and advice for us. Our dishwasher is running great, now!
Review from Barbara Cunningham
Published:September 29, 2025
Google5Bob, the service repair technician, was great. Had him before to fix a different appliance. He determines the problem quickly and takes care of it offering the cost in advance so should you wish not to proceed with the repair you have that option.