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Garage Door Handbook

HOME DEPOT

North Jersey

  • Rating
    55

    Angi: B
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Featured Reviews

  • Review from Matthew Jung

    Published:
    February 19, 2026
    Google5

    Kimberly in customer service was absolutely outstanding. She was incredibly helpful, patient, and made my exchange process smooth and stress-free. It’s rare to come across someone so kind and attentive. She truly went above and beyond — give this woman a raise!

  • Review from Matthew Jung

    Published:
    February 19, 2026
    Google5

    Kimberly in customer service was absolutely outstanding. She was incredibly helpful, patient, and made my exchange process smooth and stress-free. It’s rare to come across someone so kind and attentive. She truly went above and beyond — give this woman a raise!

  • Review from Yucong Weng

    Published:
    February 12, 2026
    Google5

    Horrible experience. I ordered a dishwasher from this store and it should have come today. My building has a policy that no big ticket delivery after 4pm. I informed it when calling in the office 4 days ago. I called at least 3 times again today and the lady who picked up the phone promised they would be there by 4. However, no one shows up. COI is another thing. I called in on Monday to request it, and received a call on Thursday saying they are working on it. She sounds it is almost ready, but in reality they need to have the sample COI first. It is a terrible experience, and I would never shop at home depot again. Update: the delivery team came today. They turn out to be great. The building is old, and many places are out of date and need further fix before installation. The dishwasher got installed successfully. The shopping experience back in Jan was also great.

  • Review from Yucong Weng

    Published:
    February 12, 2026
    Google5

    Horrible experience. I ordered a dishwasher from this store and it should have come today. My building has a policy that no big ticket delivery after 4pm. I informed it when calling in the office 4 days ago. I called at least 3 times again today and the lady who picked up the phone promised they would be there by 4. However, no one shows up. COI is another thing. I called in on Monday to request it, and received a call on Thursday saying they are working on it. She sounds it is almost ready, but in reality they need to have the sample COI first. It is a terrible experience, and I would never shop at home depot again. Update: the delivery team came today. They turn out to be great. The building is old, and many places are out of date and need further fix before installation. The dishwasher got installed successfully. The shopping experience back in Jan was also great.

  • Review from Rose Tart

    Published:
    January 29, 2026
    Google4

    The depot of homes. Home improvement. Let's be honest, y'all already know what this place is. Go in, get stuff, leave, get work done. Pretty self service and self explanatory unless you're new to home improvement. Good stuff to buy to get stuff done

  • Review from Rose Tart

    Published:
    January 29, 2026
    Google4

    The depot of homes. Home improvement. Let's be honest, y'all already know what this place is. Go in, get stuff, leave, get work done. Pretty self service and self explanatory unless you're new to home improvement. Good stuff to buy to get stuff done

  • Review from Robyn Coghlan

    Published:
    December 28, 2025
    Google1

    Do not understand any circumstances bother with this store. Can't answer calls in the home appliance area, manager on duty can't take call not even the complaints department. And ibwas going to spend $2000. Go to lowes instead. Superior service

  • Review from Robyn Coghlan

    Published:
    December 28, 2025
    Google1

    Do not understand any circumstances bother with this store. Can't answer calls in the home appliance area, manager on duty can't take call not even the complaints department. And ibwas going to spend $2000. Go to lowes instead. Superior service

  • Review from Evan Brown

    Published:
    November 28, 2025
    Google1

    Ordered items online for a business launch party Saturday. Bought them because the website said guaranteed delivery Friday afternoon. Website said picked up Friday afternoon. I watched map of car approaching but never arriving until I called at 950pm and they said the order was never picked up, but would definitely come Saturday before the party Saturday half the order was delivered to the wrong location and half the order wasn’t there. I called and they said the other half was never picked up. They said they’d put me on with a manager and I was on hold for 30 minutes. Now I can’t get a sense of when anything is coming or not coming or where it’s going to. The people on the phone have been nice and one time in 10 calls I got a manager on the phone and they were sort of helpful, but otherwise I’ve been in purgatory. It could’ve all been so easy; and if they’d told me there were troubles with delivery I could’ve just come and picked everything up and saved the headache. Hard to imagine buying online from Home Depot again or believing any delivery guarantee from them :’(

  • Review from sophia carpio

    Published:
    November 28, 2025
    Google1

    very horrible experience at this location. the "MANager" Joseph, was very short and inconsiderate with me while helping me find a tool. he not only ignored me, but he purposely saw me with his own two eyes, and walked away from me pretending he was talking to someone on the phone. i called him over several times politely, and he just sped walked away. I was in the store desperately trying to find the tool i needed. afterwards, i found an associate who could help me, and immediately addressed my concerns with the supposed "MANager," walked away from me and ignored me they should really put more compassionate and helpful staff versus men who cant even talk to a simple female customer. the MAN should be taken out of ager, hence why MAN is in all caps. Joseph is far from a MAN, he is someone who cannot for the life of him, help a customer in need. home depot needs to step up their game, and demote Joseph back to an associate. 😡😡

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