CitiWide Garage Door
Phoenix, Az
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71Yelp: 4 ⭐Is this your business? Claim Here
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Featured Reviews
Review from Nikolaj Petrovic
Published:February 23, 2026
Google5Mr Mike Price & his Associate Tyler, came to my home promptly at the requested time, to work on my garage door problems. They identified what needed to be fixed in great detail as well as cost options. They were very well mannered, pleasant & extremely professional. I'm very pleased with the work completed. They are a credit to A1Garage Door Service. Nikolaj M. (Nik) Petrovic
Review from Raul Manriquez
Published:February 22, 2026
Google5After over 20 years of home ownership, the garage door spring broke. A1 sent Adam Johnson and Jay to replace the spring. They were great to work with, explaining the components with clear detail and answered all of my questions. They were able to get the repair done in a quick manner and were very transparent in the pricing, giving different options. I have multiple homes in the valley, so I will definitely go with them again should I need any more garage door repairs or upgrades. I highly recommend this company for how quickly they were able to come and repair the issue. They said it best when your garage door fails, it's like losing a front door and it becomes a wall.
Review from Susan Juister
Published:February 19, 2026
Google5JR installed the new door and found a slight panel manufacturing defect. JR did a great job on the initial installation. Love my new door! The panel replacement arrived the next month and Troy installed it today quickly and perfectly. Both gentlemen were so professional and polite. 5 ⭐️’s from me for service excellence!
Review from Laurie Healy
Published:February 12, 2026
Google5Preston was great!! Exceptional customer service Beyond 5 stars He made our 10 year-old garage door work like it's brand new. Also.. when the door opens and closes it's so quiet. Bonus points ….He also cleaned up after himself. Glad we chose A1 Garage Door Service to do the repair. Customer for life now!!! A1 from Day 1
Review from Rachel Szeszel
Published:February 5, 2026
Google5Damien came out to help with a broken spring today. I was impressed with the promptness of his arrival (within one hour of calling) and the professional experience from start to finish. Extremely knowledgeable and walked me through step by step what was broken and different options to fix it. They offer high quality services and an excellent warranty. As a female, younger, homeowner I am often wary of being taken advantage of. I was impressed by their ability to work with me on pricing and explain the true quality of the service being provided. They went above and beyond and I will absolutely be referring out in the future.
Review from James Kirk
Published:January 29, 2026
Google5In a field with so many choices of contractors, I chose A1 based on satisfied neighbors. I wasn’t disappointed. A1 has the knowledge, experience and technology that made my repair quick, efficient, and correct. Especially noteworthy is the professionalism and demeanor of Jaylund, my technician. Besides being Exceptionally competent, Jaylund’s interpersonal skills instill trust and confidence in his customers. Honest and reliable. I highly recommend.
Review from Qor Gra
Published:October 29, 2025
Google5Today I had my second experience with A1 Garage Door Service and again I've been positively impressed! Jack Zellner was able to quickly identify the root cause of the problem , paid attention to my needs and concerns, also managed a coordinated effort with his Team in order to provide a list of options to implement the semi-custom solution needed to fix my garage door. Definitely a top notch professional! I didn't give six stars just because they are not available. Also I want to thank his Team mate Bryan who provided his contribution to the project completion. Thank you all! Marco
Review from Jeemin Park
Published:October 29, 2025
Google5Josh Hixenbaugh from A1 Garage Door Service was amazing! My garage door opener was broken, and he replaced it very quickly, everything was done within an 1hr 30min. He also replaced the bearing roller, checked small details, and even organized all the wires neatly. Josh answered every question I had with great knowledge and patience. I really appreciate his professionalism and attention to detail. Thank you, Josh, for your excellent service!
Review from G D.
Yelp5This guys are amazing and more than anything HONEST!! They showed up on time and their quote was substantially less than two other companies.
Review from Meredith S.
Yelp5We had CitiWide Garage Door Service come out to give an estimate and repair our garage door. They gave us options with pros and cons for each one, and didn't push the most expensive service. Quick and honest service. I am totally impressed and highly recommend this company. I will definitely use them again in the even my husband rams the garage door again. LOL
Review from Mary K.
Yelp5Tom and James were great! They updated our LiftMaster unit, repaired wiring, rollers and made sure everything was in proper working order prior to leaving. WONDERFUL to work with kind, knowledgeable, and efficient tradesmen.
Review from David T.
Yelp5Easy to schedule and efficient service. Tom was on time, replaced the springs on one door, and rapidly diagnosed what was going on with the second door before repairing it also. Efficient, effective, and positive attitude.
Review from Lisa S.
Yelp5Soon after I moved into my home, the garage door mechanisms began failing me. CitiWide was assigned by my home warranty company. They came out and replaced the circuit board and reprogrammed all the openers. But the garage door motor was so old and decrepit that it failed again. They came out a week later and replaced the motor, the cables and even the electronic sensors and gave me new remotes. Tom is a wonderful technician, very professional and knows his stuff. Carmelle in scheduling was a delight to work with. She kept me informed and on schedule. After reading other reviews here, I'm not sure why there are several poor ones. My experience has been nothing but positive with this company and I plan to use them again for other properties.
Review from C. H.
Yelp5Citiwide offers great service and will even place into service garage doors and openers that are not purchased through them. I've been very happy with the service I've received over the years on my rentals in Gilbert.
Review from Bob M.
Yelp5Tom, did an exceptional job for us today. He is honest, sincere and efficient. Replaced our broken spring set and gave us some helpful tips. If you need a garage door, service or replacement, I recommend Citiwide!
Review from Dean W.
Yelp5I've used them a couple of times. Very friend service, friendly office manager, and technicians that know what they are doing. You won't be disappointed.
Review from Rose W.
Yelp5Very good garage door company. Honest and hardworking. Highly recommend as the owner is a selfless and giving man who is honest as can be.
Review from Abby W.
Yelp5Our garage motor clunked out on us and we were sent to CitiWide by our home owners insurance. We are so happy with the quality and professionalism that this company and Tom our service technician provided. I would recommend them to anyone. On time, friendly and efficient!