Home Depot Inc
Poconos
Rating
56Angi: BIs this your business? Claim Here
Address
Contact
Featured Reviews
Review from Thomas Elliott
Published:February 5, 2026
Google2This store runs hot and cold when pertaining to customer service. The "app" is not always accurate. Be prepared to wait in line at the self check out or the "one" human manned register in the lumber area.
Review from Tutto Maloy
Published:January 27, 2026
Google5I went to this location to find stuff for my wife’s project. Lumber, nobody offered help, we got what we needed… asked the VERY NICE PEOPLE at the check out (no kidding they were very nice) for help to get planks cut, they tried to assist, 35 min later standing by the lumber cutting area an employee walking by asked if we needed help, we said we are waiting for assistance and he went out of his way to help us. Nobody came up and after a few minutes he came back around and assisted us. Thank you DERECK, an A team player for the store. Management needs to know who their strong links are and reward them.
Review from Emily Sheaffer
Published:January 27, 2026
Google5Our snowblower broke and we are expected to get over a foot of snow in a few days. We rushed to Home Depot after work and John in the garden center was SO helpful in helping us choose which snowblower to get and even gave tips on setting it up. He helped us get a boxed snow blower down from the shelves so that it would fit in my car. When trying to fit it, he measured the box and my car and helped by taking the item out of the box/ off the pallet to allow it to fit in the car. He and his coworker whose name I did not get were able to help my fiance get it in the car gently and sent us on our way. We appreciated John’s ability to help, answer questions, and get us taken care of quickly.
Review from Richard Lejeune
Published:December 28, 2025
Google2I own a house in Tobyhanna and am making improvements in preparation to sell. My experience with Home Depot was mixed: 1). Carpet and kitchen floor measurements (Poor) Home Depot requires that they measure rooms to order flooring. You can't measure it yourself. The wait for an appointment was over a week. The first appointment was cancelled at the last minute because the person called in sick. I had to wait another week for an appointment. The second appointment was cancelled at the last minute because the person called in sick. The measuring was done on the 3rd try. Total time elapsed was over 3 weeks. 2). First Carpet Installation Job (great) No problems with carpet installation. Carpet looks great. Price reasonable. 3). Kitchen floor (great, except delivery problems) I had vinyl plank flooring installed. It came out great. Installation went well. Price reasonable. The delivery process was somewhat inconvenient. The installer could not bring the tiles to be installed. They had to be delivered separately. The first delivery attempt was cancelled because there was a moderate amount of snow in the driveway. I drove over it with no problem. Delivery was made on the second attempt. 4). Second Carpet Order (Totally Unsatisfactory / Order Cancelled) I ordered carpets for 2 additional bedrooms. 10 days later I've been calling to followup on the order and try to schedule installation. Home Depot has problems finding the order. Says it doesn't exist even though I have a receipt and charge to my credit card. Phone calls are dropped. Call backs are agreed to and don't happen. I just disputed the $2,000+ order charges with my credit card company. I spoke to Pam in flooring and she agreed to email me the measurements that I paid for so I can give them to another vendor. She agreed. No email was sent. Home Depot is affordable, but can be very difficult to work with if you need a project done quickly. I live in Delaware and am only near the East Stroudsburg store when I'm visiting my Tobyhanna House. Dealing with them by phone is a nightmare.
Review from F. Brown
Published:November 28, 2025
Google5Just wanted to share my experience with the flooring I recently purchased, I was fortunate to get a young lady name Lisa Cain, she was professional, patient and very well expierience with the flooring I needed, thanks to her help & service, I am extremely pleased with the outcome of my purchase, I explained to her how I have dogs and needed something water resistant and strong, her patients .and time she took was impressive. Hope all my experience with home depot are with sales people like her. Pleased customer
Review from J
Published:October 29, 2025
Google1The paint department needs better service. The rep didn’t even acknowledge me and I waited for about 20-30 mins to be helped while she stood by the computer. It wasnt busy, not sure why it took so long to take my order, the rep could have been polite and said something. Finally someone else showed it. I was a little yo leave. Really bad service
Review from Michael
Published:July 1, 2025
Google5I wanted to take a moment to commend the outstanding team at the Stroudsburg, PA Home Depot—specifically Jackie, the store manager, the entire customer service department, and the specialists in window treatments—for providing an exceptional experience that truly went above and beyond our expectations. My fiancée and I recently purchased a new home and were in need of custom blinds. From the moment we walked in, we were treated with professionalism, care, and genuine attentiveness. Jackie's leadership was evident in how smoothly the store operated and how empowered her staff were to assist us every step of the way. She personally ensured that our concerns were addressed promptly and accurately, which made us feel valued and appreciated as customers. The customer service team demonstrated rare patience and an impressive level of product knowledge. They guided us through the selection process, answered all of our questions with confidence, and made sure we felt comfortable with every decision. The window treatments department, in particular, showed incredible attention to detail, helping us choose the right style and fit for our new home—while also working within our budget and timeline. It’s not often you encounter this level of commitment and customer care. We left not only with the perfect blinds for our space but also with the peace of mind that we had been truly taken care of. Thank Jackie and the entire Stroudsburg Home Depot team for turning what could have been a stressful experience into one of the smoothest parts of our home-buying journey. We’ll absolutely be returning for future projects and will recommend this location to anyone looking for top-tier service.
Review from Kara Sincavage
Published:February 26, 2025
Google5So much better than going to Lowe’s and so many more products to offer. And the employees actually walk up to you and even help you put things in your car if you ask without them running away. Much more inventory better quality products.