Ace Garage Doors Repair Wilsonville
Portland, Or
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17Angi: FIs this your business? Claim Here
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Featured Reviews
Review from Barbara Yerke
Published:July 31, 2025
Google5Caleb did an excellent job. He was friendly, informative and respectful. We will have them service our garage doors when needed. Thank you!
Review from Pam B
Published:July 31, 2025
Google5Our technician Dan was efficient and explained things well to fix our doors so they operate properly. We will be using the service again for new openers in a few months.
Review from Eugenie Schmeling
Published:July 1, 2025
Google5Love our new quiet garage door opener. Service was excellent; service person was pleasant, knowledgeable and efficient. Price for labor and parts was reasonable . We are very happy with the results.
Review from Eddie Thatphaxay
Published:May 2, 2025
Google5We needed a quote to get a couple panels replaced. He came and saw that all it needed was repaired. Saved us a decent amount of money and he did an amazing job! 10 out of 10 would recommend!
Review from Heather Tornberg
Published:April 2, 2025
Google3We were very disappointed in the lack of service and expertise from this company. This contractor apparently has little knowledge of UL325, the industry standard that provides requirements for the safe operation of overhead doors. Two technicians, on two separate days failed to understand the secondary safety requirement for a garage door to automatically reverse against a wood block on the floor. This organization really needs to train its technicians to industry standards. UPDATE: We are grateful for the full refund issued since posting this review and their commitment to upgrading their employee training.
Review from Bill Frank
Published:February 26, 2025
Google5I had a spring break in my garage door at 4:30 PM. I called Ultimate Garage Door who was able to schedule me in for 9 AM the next morning! Zach, the repair technician, arrived on time and had the spring replace in about 30 minutes. Great service, friendly, courteous and very professional. I also appreciated the follow up call after the work was done to ensure the work met expectations - nice touch. I will definitely use them again. Thanks Ultimate Garage Door!
Review from Rafael Toler
Published:February 26, 2025
Google5Dan was extremely professional, very helpful, quick, and a pleasure to chat with. I had a great experience from start to finish and appreciated the communication throughout the process. I will only use this company for any future service needs. 5 stars and two thumbs up. Highly recommend!
Review from Gaea Zimmer
Published:February 26, 2025
Google5The technician was very friendly and did an excellent job fixing my garage door. Highly recommend!. They really did a great job, seeing to detail.
Review from Terry W.
Angi1I believe that this company did a substandard job and are unwilling to fix the problems that were discovered. The company will not even communicate with us to discuss our concerns. On January 14, 2016, while I was on an overseas trip, my girl friend contacted me and advised me that our garage door opener was not working. ?I advised her to contact a local company and have the opener replaced. ?After an Internet search was initiated, she decided to contact Ace Garage Door Repair of Wilsonville, [*** Link removed ***] On January 15th, She contacted the company (503-573-8022) to schedule an appointment for the 18th.? On January 18th, a man came over to do the work, can't remember the name of the person but his phone number is 425-305-0083. The installation lasted for about two hours. ?She paid by a debit card for the amount of $518.00. The man told her that he would contact his office and they would send a receipt, no receipt has been received to this date.? I returned from my trip on the January 25th. The next day I took a look at the new garage door opener and had some concerns about how the installation process. The following are a list of my concerns: Chain is too loose.?Sensors are too high, approximately 16 inches from the ground.?Did not remove old sensors. ? ? ? ? ? ? ? ? ??Hardware is loose on chain assembly.?Bare wires not properly secured.?Left excess wire attached to the sensors.?Open/close button loose on wall.? On January 27th, My girlfriend??contacted the company with our concerns. They scheduled an appointment for the next day between 12 to 2 pm. ?After they did not show up at the scheduled time Karen called the company (503-573-8022) at 3:30 pm and left a message. She then called the man who came over to the house to do the work (425-305-0083) and he said, "I thought someone went over there". ? Another appointment was set up for the next day, January 29th from 9;00 to 11:00 am. No one showed up or called on the 29th either.? On February 5th we went over to the address listed on their website and discovered there was no office located there. ?I called the company and talked to Marisa and asked her what the physical address is where the company is located. She told me that customers were not allowed to come to the office because there was not a physical office. ?I told her a list of my concerns, the physical condition of the product and the lack of communication and she took our address and phone number and said he would give me a call back in 30 minutes, no call back was ever received.?On February 5th, I had a contractor friend call the office and try to retrieve their CCB number, when he asked for the CCB number, they hung up on him. Also on February 5th, we went to our bank to dispute the charges. We filed a formal complaint and received a provisional credit for the amount of $518.00. On April 29th 2016, our bank contacted us and said our claim was closed. ?The bank said the company would not respond to them.? The contact information for the company:Ace Garage Door Repair Wilsonville 29911 SW Boones Ferry Road #3B Wilsonville, OR 97070 (503) 573-8022 Services Rendered: Replaced garage door opener.