Northwest door And Supply
Portland, Or
Rating
63Yelp: 3.5 ⭐Is this your business? Claim Here
Address
Contact
Featured Reviews
Review from Gregory Corder
Published:February 19, 2026
Google5People who work there are great 👍
Review from Robert Csepcsanyi
Published:December 28, 2025
Google5We ordered some windows from here. Service was great. Windows got in on time and warehouse Staff was very helpful loading it up. Well done guys ,thank you.!
Review from Traci Flitcraft
Published:February 27, 2024
Google1Every encounter with the company was bad. We were working with a contractor and so we only had a few interactions but everything they were involved with was poorly managed and people that came onsite were rude and disrespectful. First off, what we ordered in October was wrong when it was delivered in March despite providing product numbers and quantities in email to be double checked. We had to send back multiple items because they were not what we had ordered and wait for what we ordered to be made or delivered. When we finally had someone come onsite to install the front door that they didn't order to begin with, he outright told me that he wasn't going to install the door knob. Then when we asked them to pick up the excess that we didn't order so that we could get our money back, they took a week and a half and rainstorm to come get it. Then picked through the boards and left the pieces that were ruined scattered in our driveway uncovered. When people compliment the millwork, we specifically tell them to NOT order through Northwest Door and Supply.
Review from Dead hedge
Published:February 27, 2024
Google5Ed and David provided great service, were incredibly responsive and answered all our questions. They were very knowledgeable and the Milgard windows and Rogue Valley Doors that we were purchased had great prices compared to what we were being quoted elsewhere and they look great too!
Review from Katy Redmond
Published:February 27, 2024
Google5I had a wonderful experience with NW Door and Supply. John S. was wonderful and helped me find and create a custom door that fit my budget. They were recommended to me by my contractor who has been using them for years and years. Work with a contractor, that's what they are there for, to help you:)
Review from Susie Valentine
Published:February 28, 2020
Google5Northwest Door and Supply worked with me and my budget to set me up with a gorgeous wood front door. They are super professional, talented and my door really exceeded my expectations. No pressure and great service! It's the best money I've spent because I so enjoy it from both the inside and outside of my house. A real quality addition to our home.
Review from Deanna Thompson
Published:February 28, 2020
Google1This business is accustomed to dealing with contractors so be sure that you have the knowledge of a contractor before ordering a door from them. They won't prompt you to think your project through with questions - they expect that you know all of the detail about door installation as though you were a contractor. And, that's fine - but know before you go. And, they'll charge you for anything they have to redo and not accept any responsibility themselves for any errors whether on their part or your part. AND, be sure to note that the quote they send you for the price of the door doesn't include installation. Our door was supposed to be delivered on a Wednesday but didn't arrive until Friday. No reason given for the delay. In addition, they said they'd have their in-house installer give us a call and a quote but, three weeks later, we've never heard from anyone. Will not do business with them again, unfortunately. I like to support local business but this was an exercise in frustration.
Review from Scottie Jackson
Published:February 28, 2019
Google1Well my front door was delivered today. No call saying they were coming out today, nothing. This place does not work in a timely fashion at all. I stopped in before going on vacation for two weeks to get the ball going on getting a new front door and a garage door. Never received a call from them, they didn't do anything, not even come out and measure. It's taken about 3 months to do the garage and front door and this is how they deliver the front door? Will not be doing business with again.
Review from Traci F.
Yelp1Every encounter with the company was bad. We were working with a contractor and so we only had a few interactions but everything they were involved with was poorly managed and people that came onsite were rude and disrespectful. First off, what we ordered in October was wrong when it was delivered in March despite providing product numbers and quantities in email to be double checked. We had to send back multiple items because they were not what we had ordered and wait for what we ordered to be made or delivered. When we finally had someone come onsite to install the front door that they didn't order to begin with, he outright told me that he wasn't going to install the door knob. Then when we asked them to pick up the excess that we didn't order so that we could get our money back, they took a week and a half and rainstorm to come get it. Then picked through the boards and left the pieces that were ruined scattered in our driveway uncovered. When people compliment the millwork, we specifically tell them to NOT order through Northwest Door and Supply.
Review from Jason H.
Yelp1I'll second the poor drivers. Dude was swerving into the other lane on highway 212 this morning , with his gate up and loose stuff in the trailer. Big piece of cardboard about to fall out.
Review from Arin D.
Yelp5NW installed multiple garage door openers for me 5 years ago. They still work perfectly. I now have a broken spring. They have a fair price, are responsive, and available. $220 for a complex double spring replacement is a good deal. Don't bother calling around. I know NW will do quality work as well. Some other companies claim there is a parts shortage, but when I look around.... You can still buy parts for reasonable prices. I respect this company and trust them. If you call and don't get an immediate response, be patient. They stay busy but will get to you soon enough. UPDATE- Showed up on time and efficiently completed the job. It works perfectly. He even tightened each bolt holding the wood door together- this is dozens of bolts and could have been easily overlooked.
Review from Elaine M.
Yelp5My garage door broke on a SUNDAY, had to go to my sons and couldn't get out the garage. Called Northwest door and supply. They came within the hour and replaced the spring and I was able to resume my plans!
Review from Wayne G.
Yelp5Super awesome fast and quality service for good value!! Far superior to the amazon install guy with a bad attitude that was sent thankfully I canceled that and used these amazing folks! Erick was the tech and super friendly. He also drives to local homeless shelters to donate items. The new technology with WiFi apps and homelink are amazing plus belt drive super quiet and battery backup if power fails!
Review from Eric M.
Yelp5My garage door spring broke just 3 years after construction. I used Yelps request-a-quote, and Northwest Door was the first to reply. They worked with my schedule to come on a Friday, and showed up timely. The repair took about an hour and a half, and the door works fine again.
Review from Paul T.
Yelp4I have worked with John S @ Nortwest Door & Supply on and off for over 20 years. I have always received exactly what I ordered, and the finish on the pre-stained millwork was perfect. John has consistently provided great up front service so that I get the right matching products colors and styles. I have no reason to go anywhere else for millwork and doors.
Review from Cecily W.
Yelp4We just moved into a new house with a lovely garage, and I thought I could park my stick-shift Subaru in front of the garage on our steep driveway. I thought it was just a matter of facing my fears and learning how to back up away from the door -- I'd done it once; it would just take more practice. It turns out that just because you face your fears doesn't mean you have the skills. I must have been lucky the first time. So this time I told the kids to be silent so I could concentrate. I pushed in the clutch, and ... bonk. Nice big dent in the door. We have a Wayne Dalton door, so I looked up dealers on their website. This place had a fancy "presidents club" icon, so I thought it was a good place to start. They answered the phone right away and were able to quote me without coming out to see the damage -- all I needed to do was send them a photo over text. I called a few other places, but this was the cheapest. Nick installed it, and it works great. Check them out.