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Garage Door Handbook

Carr's Overhead Doors, Inc.

Providence, Ri

Featured Reviews

  • Review from Rich Gannon

    Google5

    The interaction with Carr's Overhead Doors was top-notch from begining to end. Great communication from sales and service. Highly recommended!

  • Review from Jack Mac

    Google5

    After recommendations from many friends, it was time to call Carr for a home inspection and free estimate to either fix or replace our openers. Glad I did! No games or sales pitches. Mason was great to deal with and no pressure. Price was fair and they offered next day installation. Great experience, very pleased with the new openers. Highly recommend Don and Mason Carr 👍

  • Review from lori urquhart

    Google5

    Outstanding customer service! Mason was wonderful to work with. He came to see my project on the same day I called. It was very easy to chose the style, color and type of opener to replace the original door. He told me the expected delivery date and it was exactly on time . Installation took 3 hours and now my house has so much more curb appeal . I highly recommend Carr’s!

  • Review from Ivan Kirschner

    Google5

    I loved my service from Carr. They were prompt, professional, a pleasure to work with, and I consider their prices to be very fair. I’m very pleased with my new garage door opener. The young gentleman who performed the installation was polite, friendly, very knowledgeable, and worked with me on all decisions. I will be recommending Carr to my general contractor when I expand my garage door opener to two bays.

  • Review from Ben Kaplan

    Google5

    My 5 year old torsion spring snapped yesterday and it was replaced and repaired today. I enjoy quick service and it was an easy process to get everything fixed. I think Carr has great service.

  • Review from Emma Lou

    Google1

    Absolutely will never use this company. Had the misfortune of the owner coming to make an estimate for my elderly parents home & he was belittling, short tempered, and horrifically rude. Spoke to them like small children & he was the almighty. THEN was later spoken disgustingly too on the phone by the receptionist. Shameful way to treat clients and a poor way to run a business.

  • Review from Jennifer Pelletier

    Google5

    I had an issue with my garage door over the weekend. The sticker on the back was from Carr's (my farther had the door installed). I called at 2:20pm Monday afternoon and promptly received a call back from the owner. He was very helpful and professional. I had a technician at my house at 3:05. He also was very friendly and professional. He diagnosed the issue as being a bent pulley from normal wear and tear. I opted to have all 4 pulleys replaced for peace of mind because the price was very reasonable. When the work was done the technician helped me link up the door motor to the mobile app so that I have peace of mind that I've closed the garage door when I've left the house. I'm the caregiver for my mom and have on numerous times turned the car around to go back to my house to make sure I closed the garage. This in itself was worth the price of the service call. I'm grateful for the technician fixing the door and helping me set up the mobile app. Thank you!

  • Review from Johnd Sherman

    Google5

    Had a broken spring cable on a Saturday. Was able to send a tech within an hour of my call. Not only did the tech fix the problem quickly , he showed me a few minor things that needed to be replaced or repaired to avoid future problems. Polite , courteous and on time. The price was reasonable for a weekend emergency service call. I couldn't be more satisfied. Deserving of this five star review.

  • Review from Marco Martins

    Google5

    Mason was prompt, professional and reliable. Arrived on time to install our garage door. My wife and I couldn't be any happier with the service we reached. Highly recommend Carr's Overhead Doors.

  • Review from rgailun1113

    Google5

    On Labor Day, both cables which raise and lower the garage door broke. Left a message at Cars Overhead door, and they responded the following morning. . The problem was rectified by noon. The technician was pleasant and gave me hints at periodic maintenance so it would not happen again. I would recommend them without reservation.

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