Lowry Overhead Doors
Provo / Orem
Rating
88Google: 5 ⭐BBB: A+Yelp: 3.5 ⭐Is this your business? Claim Here
Address
Hours
- Monday8 AM-5 PM
- Tuesday8 AM-5 PM
- Wednesday8 AM-5 PM
- Thursday8 AM-5 PM
- Friday8 AM-5 PM
- SaturdayClosed
- SundayClosed
Contact
Featured Reviews
Review from Mario Reeve
Published:January 27, 2026
Google5We contacted Lowry Doors to review an estimate for our three-car garage (two garage door replacement). We were comfortable with the selection, the price, and their association with Costco… but, our sales rep, Mike Davidson, was the primary reason we selected Lowry. Outstanding service, great guidance, and a true professional were his strong points! Now we wait for the garage door to be built, prepped, and installed. We will provide a final review at that time. Thank you Mike and Lowry! UPDATE: The doors look amazing! One of our older garage door openers bonded when closing the new doors and Lowry recommended a better opener and came back a second time for its install. I had a couple of concerns which were promptly addressed to our satisfaction. That’s a mark of a good company! 😊 Update: 6 months later. we contact Lowry to correct a remote control unit not working with the door. Chris Angell was dispatched to assist. Very quick and outstanding service! Seems as if the door simply needed to be realigned, which he did. Then he showed me the exact procedure to program the opener, which was not listed in the manual or online. Fast and educational. Thanks Chris!
Review from John Lewis
Published:January 27, 2026
Google5Our garage door wouldn’t always stay closed when we lowered it. It was also uneven at the bottom and was rough and rattly as it closed. I called Lowry and Chris came by the next day. He diagnosed the problems—there were two—and had them quickly repaired. The door was working like new again! We always use Lowry Doors—responsive and reliable.
Review from Alex Guerrero
Published:December 28, 2025
Google5I recently had a garage door consultation and the experience was excellent. The technician Christian A. from Lowry Doors was extremely friendly and easy to talk to, which made the whole process comfortable. He was very detail-oriented, taking the time to thoroughly inspect everything and clearly explain what he was looking at and why. What stood out the most was how patient he was with all my questions. He broke things down in a way that was easy to understand and made sure I felt confident about every option he presented. It’s rare to find someone who combines professionalism with this level of honesty and helpfulness. I highly recommend him for anyone needing a garage door consultation or service. Great experience from start to finish.
Review from Chris Keller
Published:December 28, 2025
Google5Blake from Lowry Doors came out today and did an outstanding job servicing our garage doors. As a homeowner, it’s such a relief when you find a service provider you can trust, and Blake is one of those guys. He greased the tracks, tightened the coil, and spent a solid hour giving both doors a full tune-up. They’re running smoother and quieter than they have in years. Blake is knowledgeable, professional, and explained everything he was going to do, and then followed through and walked me through the results. Really impressed with both the company and the technician. Great service all around. Highly recommend!
Review from Judy Niccoli
Published:November 28, 2025
Google5My entire experience with Lowry’s garage doors was excellent!! Jasmine in the office was very helpful and accommodating.(5 stars) My appointment time was from 12 to 4, but Blake came at 1pm. Which was super great! He assessed very quickly what the problem was with my garage door. He was very thorough and explaining anything or answering my questions. He also was very accommodating, very professional. I give him five stars! He did a great job.
Review from Brian Muhlestein
Published:November 28, 2025
Google5First let me say Lowry Doors would get a 3 or 4 stars. I’m giving them 5 because of Anthony Sandoval. Interaction with Lowry is great, the salesman or the one that measured and gave us a bid for the door was great. Calling on the phone with questions and information on payment and ordering great. I recommend them for anything you need with your garage door. I’m giving them 5 stars because of the interactions I’ve had with Anthony. Anthony has been to my house only 2 times but each time he listened to all my questions and concerns. He took the time to understand what I was asking or worried about and then went to work on what needed to be done. He is quick and knows his stuff. After he is done he shows me what he did and what was wrong. He explains why what he did will fix the problem and then asks if we have other questions and then again takes the time to answer, even the dumb ones. Yes highly recommend Lowry Doors. Wish I had another garage door to replace so I could work with them again.
Review from Jeffrey Tobian
Published:September 29, 2025
Google5Ben and Anthony did a great job installing my garage door. It was a 12 ft. by 18 ft door. They installed the door in 4 hours. Looks and works great and they showed me how everything works. They cleaned up the mess and made sure everything looked good. When ordering the door they let us know all the options and made sure we had everything we wanted. They were very helpful and spent the time with us to make sure we're happy.
Review from Ying Xie
Published:June 1, 2025
Google5We were very fortunate to have Dave T, Clint, JP, and Sam Ways to install a few doors for us, and they did a great job! I was especially impressed by how patient and polite they were in the hot weather. They cleaned up everything after the jobs were done. We had a great experience working with these guys from Lowry!
Anonymous Review
Google5Our garage door opener finally gave up the ghost. The technician came out and in no time, he replaced the door opener and safety sensors. Wow!! What a difference. So quiet. Now we're waiting for the window replacements that will take 5-6 weeks to arrive. Lowry Doors is awesome!! I highly recommend them.
Anonymous Review
Google5Chris and his co-worker (didn't catch his name) did amazing. We had hit the garage door with our car and they came in and did a bit of tweaking, making everything work great again. They didn't try to replace anything, but worked with what they had and were very efficient, and honest. Love this place now. Definitely going back when our garage door goes out. Thank you!
Review from Margaret G.
Yelp5Chris was efficient and knowledgeable. He serviced my garage door thoroughly and did a safety check . Also programmed my garage door opener and took time to show me how to do it. I would recommend Lowry Overhead Doors to anyone. We have used their service for many years. Margaret Heber City, Utah
Review from G B.
Yelp5Called these folks on a Saturday and they were able to resolve my garage problem quickly. They walked me through the problem and resolution over the phone. Lowry Doors are now my go to company for my garage door issues.
Review from Alec T.
Yelp1I would recommend against using Lowry doors. It's now 5 months since I signed the contract and things are just barely getting straightened out. Here is what went wrong: The installers show up and get to work. An hour in they tell me they can't remove my existing garage door because they can't get to the screws. I notice they are using my tools, including 3 of my buckets, my ladder, my ax and one of my screwdrivers. I show them how to remove the old opener, they got frustrated and mad when I didn't just remove the opener for them, and they complained they get paid by the door and they don't get paid enough, so they shouldn't have to do this extra stuff. I told them I am paying them to remove the old equipment, that's what they needed to do. So reluctantly they did. When I came back out to check on them again, I noticed they were using a natural stone tile leftover from tiling my bathroom as a brace to level the rails. Frustrating, but if they don't break it, no problem. They "finish" the job, and ask me to sign, I remind them that I need another opener, and I go looking for my tile. I find it hidden in the corner, so I confront them about it. They lie to me and say it was already broken, then they lie and say something from my wall fell on it and it broke, only when I show them the picture of them using it as a tool, do they admit to using it. Problems with the install: The door didn't shut properly paint was scraped off the door panels in a number of places. The vinyl jamb wasn't measured or installed properly. It really looked horrible and didn't seal. Scraps of wood taken from my previous garage door were used in the install of my new garage door. Model 8500 was installed, I paid for and invoiced for 8500w. I did not receive a light. In addition to all of this, when calling them and trying to resolve it the salesperson threatened me. Worst customer experience ever.
Review from Sharon G.
Yelp2I have used Lowry Doors several times. This time not satisfied !! Had them come in April 2018 and put new parts on door. I was told door would not need repairs for a LONG time. Agreed to the charges. Door cables broke in December 2018 and would not even open. They came out and fixed it and said no warranty. Charged another 100 to fix it.
Review from Edward I.
Yelp5Well done prompt reasonably priced and quick resolution of a complicated problem with sensors and rollers. A clean cut personable friendly technician. Good job guys
Review from Alex B.
Yelp5Amazing service. I was super impressed with the salesman Statler Slade and all he did to help me and my family.
Review from Brittany A.
Yelp5Sorry I like to right novels! Here's my review: We had an issue with our garage door sagging in the middle after opening the garage door. This sagging made it impossible for our garage door to close. I called two companies about this issue. Lowry's in Orem was professional and customer service oriented right from the beginning. I spoke to a girl named Crystal who worked with me on multiple questions and concerns with many callbacks. They were booked a couple days out before they could come and see the damage and give me a bid. The other company I called I found online under the name garage doors only located in payson Utah but when they came out and gave me a bid on the paper it said pinnacle doors in Spanish fork. Their tech said they could come out that day. They did not have receptionist and I had to call several times to get a hold of someone, probably because they working on the job and can't answer. They didn't come when they said they would but I called them the next morning and they came out that afternoon and gave me a bid. The phone number I constantly had to call when I didn't get through it was a voice message that said we are closed for the weekend even though I called during week day. When they came they basically told me I needed a whole new garage door. I knew about a struts that help extend the life of door but they convinced me it wouldn't last very long at all and pressured to get a door. I agreed to use pinnacle door and was going to call Lowrys door back to cancel their bid, Lowrys was so professional I didn't even have to call them as they called me for a reminder they were coming the next day to give free bid. I told the nice lady Rachel I think she was that I was going to go with other company. but luckily she convinced me to just see what their technician says as it's a free bid. I'm so glad I listened to her. Their tech that came to my house was named Jordan. He like the other 2 employees I spoke to Crystal and Rachel all 3 of them were well knowledgeable on garage doors and very helpful and answered all my questions. I am a very demanding customer and they all exceeded my expectations. I had many concerns about garage doors due to hoa and my exact door no longer being manufactured. Turns out their tech Jordan told me struts can be used to fix our door in its current condition. It wasn't as bad as I was the other company made it sound. I know that the door we have will need to be replaced but putting the struts on helps us to save up for a new door. When we have enough money saved or when struts stop working we will definitely call Lowrys again to replace our door. They are professional and trustworthy and plan on using them again. Their prices are pretty much the same as everyone else. My dad recommended me to them and that's why I called them in the first place. Special thanks to Crystal, Rachel, and Jordan for such great customer service.
Review from Steve H.
Yelp3The installation of the garage door was fine. This after the door was back ordered and the window inserts were also back ordered. My only real issue is the 45.00 fee for tear down and hauling away old Door. I was initially told that if I kept the old Door the 45.00 would be refunded. After not receiving the refund I was told that I was mislead and that even if they don't haul the door away the charge is valid. No refund sorry....Disappointing.
Review from Scott K.
Yelp5These guys are top-notch. They are highly knowledgeable, honest, and they do good work. We had a problem with our garage door about 6 months ago. I tried to fix it myself, and called Scott in their service department. He spent about 30 minutes trying to help me over the phone, so that I wouldn't have to pay for a service call. When I was unable to fix it myself (the drive belt needed to be replaced), he promptly came out and fixed the problem. We had another (unrelated) problem recently, which appeared to be a broken clutch mechanism, that prevented the door from closing. Scott came out and determined that the problem was just that the hinges needed to be lubricated (something I should have been doing every 6 months). He didn't charge us for the second service call. He could easily have charged us for a new clutch mechanism, and I would not have known any better.
Review from J C.
Yelp5These guys are the best garage door service repairmen I've ever met. The owner actually came out and did the install at my house with last minute notice.. Couldn't be happier and I would recommend the service to anyone!!!
