Reviews for C & L Ward Bros., Co.

Review from R. W.

Review from James Kummer

Review from Ronnie H.

After having a service technician come out for my free estimate on two new storm doors, I paid my deposit and was emailed my receipt. Upon review of my receipt I noticed there was a "return trip fee 1.0" added to the invoice. I called CNL Ward to find out what a return trip fee was and talks to the service department. After them giving me all kinds of oddball explanations they finally told me it was a service fee to pay for fuel and wear and tear on their trucks. He said the fee was $40. I told him the wear and tear and fuel for their trucks is part of their business it's not for me to pay that fee to have them come and install two doors which I am paying $1,600 for after going around and around with the service technician he finally offered to remove the $40 return trip fee. Be sure to closely itemize your receipt or invoice to make sure something like this doesn't get added to yours.