Norseman Door
Seattle-Tacoma
Rating
860BBB: A+Yelp: 4.5 ⭐Is this your business? Claim Here
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Featured Reviews
Review from Holly C.
Yelp5Good service, came out on an emergency on a Sunday evening. Appreciated the quick response.
Review from D D.
Yelp2I requested a quote for garage door panel replacement, sent details and pics, was told they'd provide a quote or schedule a visit and quote. Never heard back. If a business isn't interested in work they should be up front about that and not waste potential customer's time. Unreliable.
Review from Anis Mohammed K.
Yelp1SCAM!! DO NOT TRUST THESE GUYS!!! I went to them because of the yelp reviews. My garage door springs were broken. Alex from their team dropped by quoted a steep price saying that they would provide warranty on the work. When asked for a receipt, they were just mentioning that they would send it for a month. Dave is now cutting the call with curse words. Please do not use their services. Stephen responded that there are no employees named Alex and Dave but the payment i made was in zelle to Stephen Porcaro
Review from Roscoe L.
Yelp1Norseman Door has been purchased by Best Garage Door Company in August 2023. I got an estimate for spring replacement ($875) and needed more time to think about it. Stephan closed the wooden garage door very hard, causing panel seal damage and the door rail to jam. A professional garage door would not drop the door, possibly causing damage! I would consider other bids to help make an informed decision.
Review from Janice K.
Yelp1Unfortunately we had gone with Norseman doors bc of these reviews on yelp and bc they were a whole lot less expensive than costco. I wish we hadn't. This company is so incredibly unreliable and extremely unresponsive. We had hoped after the initial installation we would never have to cross paths with them. At that time bc we were coming out of covid I purposely didn't put a neg review. A few months ago one of our panels broke and so we contacted David @ Norseman doors requesting for his availability to repair it. His responses have been so delayed and despite his initial agreement to come and repair. He has NOT delivered. He even pawned us off to an associate however he, too, has not delivered after an initial affirmation that he would fix the panel. It seems the company's lack of accountability and professionalism is their mantra and mission statement. May this serve as a warning to potential clients. Avoid this company. And yes, this IS Dave the garage door "expert".
Review from Jillian B.
Yelp5We moved into our house and realized only one of our two garage doors had an automatic opener. We contacted Norseman and Dave came out to do an install pretty quickly. He did a great job and the new opener is working perfectly. He even did some maintenance on our old opener so it would run more quietly. Highly recommend!
Review from Gregg F.
Yelp5Had an existing old garage door automated. Other outfit told me I needed many new parts.. Norseman just tuned up the fittings and installed the motor and track. One quarter of the price compared to the other outfit. Door is running smoothly and quiet for weeks. Expect it to continue
Review from Ganesh M.
Yelp5I have used Noremans couple times in the past 5 years in different locations. The quality of repair is exceptional. The people are friendly. Not pricey as well. I recommend these guys for any garage door repair.
Review from Michael L.
Yelp5I've seen other reviews here and I'm not sure we are talking about the same Dave for some of the negative ones. (There is another Norseman Garage Doors, but this one is a lone shark garage door expert named Dave) Dave repaired/replaced one of our two garage door openers about 6 months ago and this time we requested he come back to do the 2nd one which was giving us fits. He quoted a similar price but noted a small markup due to increased travel costs (very reasonable and not inflated like I have seen with other estimates). I proceeded to counter with an additional request (and proposed extra charge) to install some bottom sensors for garage door closure --- as we have an older house but also with relatives who have smaller mobile kids. Dave agreed, but he noted my proposed extra charge was unnecessary --- he'd do it for free because it was a simple tasks and he had some spare sensors around. (Now in this day and age, where do you see something like this? Maybe on the old "Leave it to Beaver" show?) The garage door opener replacement went well but we noticed a couple things after David left. The new garage door was shaking our old support beam during opening/closing. Also we preferred a unit with 2 opener remotes (not one) for which I never discussed with Dave previously. Dave promptly came back the weekend following to add more bolts to the beam to prevent it from shaking during opening/closing and also gave us an additional opener remote. All for Free! (no trip charge either) One other thing I noticed after a short while. He adjusted our previous opener to have a light come on with a sensor when it detected motion. He must have noticed that this was off but had the capability. Now when I carry some groceries/meats to the garage freezer/refrigerator I don't need a third hand to turn on the lights. How cool is this! I recommend David fully. He gives service like the 1950's where a gentleman handshake means you get great service --- and usually a bit more.
Review from Ddd B.
Yelp5Called Dave this morning. He came out today and made very cost effective repairs. On time, friendly and perfect solution for my issue. Billing wrapped up same day. Future possible replacement follow up to me today as well. Recommend.