Reviews for ALERT DOOR SERVICE INC
Rating
88Yelp: 4.5 ⭐Angi: AIs this your business? Claim Here
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Featured Reviews
Review from E. Wayne G.
Published:over 1 year ago
Yelp5Very prompt and excellent service and reasonably priced. Also very considerate and responsive to homeowner's urgent circumstances.
Review from Eileen L.
Published:over 1 year ago
Yelp5I backed into the garage door which then would not close. I called Alert and the repair man was there within 20 minutes. Great and thorough repair job as will as tightening the hinges and oiling everything. The door is better than it was before I hit it, and I even got to the gym. Very fair price as well.
Review from Joanne S.
Published:over 1 year ago
Yelp5Alert Garage Door helped us solve all our garage door problems. Easy to work with!!! Friendly, courteous, arrived on time & cleaned up. A great experience yesterday. The new opener is quiet - we had no idea how bad our old opener was - the motor was failing intermittently & we knew the final end was near. WHAT A GREAT GROUP OF PEOPLE TO WORK WITH!!
Review from Eric E.
Published:over 1 year ago
Yelp5Absolutely great to work with Alert Door from start to finish - scheduling, communication and the work done at my home, all at a solid price. Alert diagnosed the issue, then explained and promptly fixed my Chamberlain Garage Door. Even advised me on some annual maintenance items I can easily do on my own in the future! Just fantastic. Highly recommend Alert Door Service based on this wonderful experience. Many thanks to the team at Alert Door Service.
Review from Rebecca E.
Published:over 1 year ago
Yelp5We've used Alert for twenty years--they do the best work, and come out the quickest. Their prices are fair and less than other companies; you can trust Alert. This is a true nice family business, and we hope to work with them again. They rate more than five stars, give them ten!
Review from Marky M.
Published:over 1 year ago
Yelp5Our old garage door opener finally needed replacement and Alert Door Service was recommended to me by a friend in construction. Lyn, Darlene, and Christina, in the office could not have been more helpful. The technician, Joe, was on-time, efficient, neat, and did a great job on the installation. He also provided helpful tips on maintenance...also, he's a 49er fan! BTW, the door works very well. Thank you, Alert, for the great job!
Review from Mike B.
Published:over 1 year ago
Yelp5I've used Alert Door Service several times over the last ten years, most recently to entirely replace my garage door opener. I would say the business is responsive....I have always been able to get service within 24 hours, but maybe some of that is luck. The home office was able to look up prior service calls and tell me how old my springs were (impressive). Their technicians always impress me as well trained. My most recent Tech, Joe, has been with them for three years. Joe went through several diagnostic steps before concluding that my 18 year old opener perhaps should be fully replaced. I agreed and asked if he minded if I watch him work and he said no problem. I enjoyed watching him meticulously do the steps I am sure he had done many times before. Several small steps were thoughtful and would lead to a professional outcome. I offered to help when it came to lifting the unit for bolting in, but he had a special device allowing him to do it single-handed (a stand that holds the motor until he can bolt one end.) He replaced our keypad and helped program the car remotes as well as configure the new door in the MyQ app. I had MyQ as an add-on device to my old opener (it basically connects your garage door to the internet and a phone app) but was pleased to learn that it is now incorporated in the new Liftmaster. The result was a very professional install and the price I paid was fair. I've heard the business is family owned and I appreciate that they provide such good service to the community and train-up and provide jobs to guys like Joe. Five stars I say!!
Review from Kathryn K.
Published:almost 2 years ago
Yelp3We had a good experience with Alert Door in the past, but when the spring failed on a Saturday they had no one available until Monday and no recommendation for another company to provide service. Very disappointing. Found another company on Yelp that did the work for us, and at a significantly lower price (no additional charge for Saturday work). Would not recommend unless you can arrange for your door springs to break 9-5 M-F.
Review from Dave H.
Published:almost 2 years ago
Yelp5We had an issue with our garage door opener, so called Alert based on all the positive Yelp and Nextdoor reviews, and we're very happy we did. Joe came out within a couple of hours and was very thorough, patient, knowledgeable, and friendly. He quickly diagnosed the source of the problem, explained it in easy-to-understand terms, and efficiently made the repairs. We'll definitely call on Alert for any future garage door-related issues!
Review from Chuck H.
Published:about 2 years ago
Yelp5I highly recommend Alert Door. A hinge/bracket on my creaky old garage door broke from old age, and Joe from Alert Door came out and fixed it in about an hour. He said that someday I may have to replace the door, but for now he was able to get it working with just a few parts. I really appreciate the fast, friendly service without trying to sell me a whole new door. I'll definitely give these folks a call if/when the door needs to be replaced.
Review from Larry J.
Published:over 9 years ago
Angi3Review from Michael R.
Published:over 11 years ago
Angi5Perfectly; they provided me with the information I needed to resolve my garage door update at zero cost. Services Rendered: I was looking to replace dated windows in my old garage roll-up door. The door is so old that they no longer make replacement window inserts for the roll-up garage door. Alert Door Service person showed me how I could just replace the old inserts with plain glass at zero cost. Terrific service; no charge for their knowledge and zero cost to me to update my garage door. I will definitely call them when I have need for garage door services in the future. What terrific customer service
Review from steven S.
Published:over 13 years ago
Angi5Review from KEVIN T.
Published:about 19 years ago
Angi5Excellent job. Responsive & professional. Services Rendered: Had 3 old noisy chain motors replaced with quiet new track motors, controls, & interrupt beams.
Review from TIM L.
Published:about 20 years ago
Angi5IT WAS GREAT SERVICE, THE SERVICE MAN ARRIVED ON TIME AND EXPLAINED VERY CLEARLY ABOUT THE WORK NEEDED TO BE DONE, IN ONE HOUR TIME LATER, THE DOOR IS FIXED, I WAS VERY SATISFIED. Services Rendered: I NEED TO FIX MY GARAGE DOOR, ONE OF THE STEEL CABLES GOT BROKEN, THE DOOR CAN'T OPEN OR CLOSE.
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